Sunday, March 08, 2015

SONY KDL-32EX725 / KDL-32EX725 / KDL-40EX725 / KDL-40EX725 / KDL-55EX725 / KDL-55EX725 SERVICE MODE AND ADJUSTMENTS

SONY KDL-32EX725 / KDL-32EX725 / KDL-40EX725 / KDL-40EX725 / KDL-55EX725 KDL-55EX725

FULL HD 3D EDGE LED TV


SERVICE MODE AND ADJUSTMENTS

ACCESSING SERVICE ADJUSTMENT MODE
1. TV must be in standby mode. (Power off).
2. Access Service Mode by pressing the following buttons on the Remote Commander within a second of each other:

DISPLAY > Channel 5 > Volume +  > POWER

3. The DIGITAL Service Menu displays.
NOTE: There are 3 Service Menus for this model, DIGITAL, CHASSIS, and VPC. If the DIGITAL Service Menu is not displayed, press JUMP or OPTIONS on the Remote Commander
VIEWING OR CHANGING SERVICE DATA
Within each Service Menu are Categories and data information
4. To change the Category, press 2 to move to the Next Category or press 5 to go back to the Previous Category.
Note: Pressing 2 or 5 only changes the Categories within the Service Menu displayed.
5. To change the adjustment item, press 1 to move to the Next Item or 4 to go back to the Previous Item.
6. To change the Data Value, press 3 to increase the Data Value or 6 to decrease the Data Value.
7. Press MUTING then press 0 to WRITE (Save) the changes.
8. To exit service mode, press HOME or turn the TV power off.
VERIFYING SERVICE ADJUSTMENTS
The following procedures should be performed after updating the software to ensure that the service adjustment data is accurate.
Verify the Segment Code
Verify the Destination
Verify the Model Name
VERIFYING THE SEGMENT CODE
After updating the software, go into Service Mode to verify the Segment Code data value is set.
CAUTION: Selecting the incorrect destination may requiring replacing
the Main Board.

1. TV must be in standby mode. (Power off).
2. Access Service Mode by pressing the following buttons on the Remote Commander within a second of each other:
DISPLAY > Channel 5 > Volume + > POWER

3. Press 2 to move to the 002 MODEL category
4. Using the table, press 3 to increase the data value or 6 to decrease the data value, to select the correct segment code data value.
5. Proceed to “Verifying the Destination”.
VERIFYING THE DESTINATION
The correct model may need to be selected after updating the software.
6. Press 1 to move to the 001 DEST item.
7. Using the table, press 3 to increase the data value or 6 to decrease the data value, to select the correct destination of the TV.
8. Proceed to “Verifying the Model Name”.
VERIFYING THE MODEL NAME
The correct model may need to be selected after updating the software.
9. Press 1 to move to the 002 MODEL item.
10. If the correct model does not display, press 3 until the model displayed matches the model of the TV.
11. Press MUTING then press 0 to WRITE (Save) the changes.
12. To exit service mode, press HOME or turn the TV power off.
OPTIONAL ADJUSTMENTS
All Sony TVs are set for optimal viewing performance. Refer to the following instructions if the customer requests additional adjustments.
SETTING WHITE BALANCE ADJUSTMENTS
White Balance adjustment data is located on the Digital Service Menu.
1. TV must be in standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY >  Channel 5 > Volume + > POWER

3. Press JUMP or OPTIONS on the Remote Commander until the VPC menu displays.

4. Press 2 to move to “006 WB” Category.
5. To change the data value of the R_DRV, press 3 to increase the value or 6 to decrease the value.
NOTE: The data value must be set between the range 1 to 255.
6. Press 1 to move to the next item (001 G_DRV).
7. To change the data value, press 3 to increase the value or 6 to decrease the value.
8. Repeat steps 6 and 7 for each of the following items:
002 B_DRV
003 R_BKG
004 G_BKG
005 B_BKG
9. To save the changes, press MUTING then press 0 .
10. To exit service mode, press HOME or turn the TV power off.
RESETTING THE TV TO FACTORY CONDITION
Use the following instructions to restore the User Adjustments and Channel Memory settings to the preset factory conditions.
1. While holding down the on the Remote Commander, press the POWER button on the TV Switch Unit of the set.
2. The set restarts and displays the Initial Setup screen. This may take several minutes.

RESETTING THE TV TO FACTORY CONDITION USING SERVICE MODE
1. TV must be in standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY Channel 5 Volume + POWER .
3. If necessary, press JUMP or OPTIONS to go to DIGITAL mode.
4. Press 8. “SERVICE” changes to green RST.
5. Press MUTING . RST executes the command and displays EXE.
6. Press 0 .
EXE-RST displays green, then red indicating the TV is writing the data. When the process is complete the green SERVICE text displays and the LED display.
7. Cycle AC Power (Unplug and Plug AC Cord from the AC Outlet).
The set restarts and displays the Initial Setup screen. This may take several minutes.