Monday, October 19, 2015

SAMSUNG UE32F5000A SOFTWARE UPDATE AND SERVICE MODE

SAMSUNG UE32F5000A

 LED TV

 SOFTWARE UPDATE AND SERVICE MODE 

Troubleshooting
Previous Check
1. Check the various cable connections first.
- Check to see if there is a burnt or damaged cable.
- Check to see if there is a disconnected or loose cable connection.
- Check to see if the cables are connected according to the connection diagram.
2. Check the power input to the Main Board.
Main Board Assy (CN201)
13
11
9
7
5
3
1
B13V
B13V
B13VS
B13VS
GND
B5.3V
B5.3V
14
12
10
8
6
4
2
PWM_DIM
B13V
SW_INV
GND
GND
A5.3V
SW_PW

Power Board Assy (CNM803)
14
12
10
8
6
4
2
B13V
B13V
SW_INV
GND
GND
A5.3V
SW_PW
13
11
9
7
5
3
1
B13V
B13V
B13VS
B13VS
GND
B5.3V
B5.3V

* Change the 14Pin to PWM_DIM(2013 years) from B13V(2012 years)
3. Check the power in & output between IP & Main Board, Main Board & Panel, IP & Panel.
How to know it is from Main Board or T-Con when some problems happen
1. No Picture : Backlight is on, but there is no picture and LED indicator in front of TV is blinking.
- Check the LVDS Cable connection. If still problems, change the T-Con Board and then Main Board step by step.
2. Picture distortion : Enter the service mode
>  Choose ‘SVC’ >  Check the ‘internal pattern.’
- Enter ‘Service Mode.’
# If you do not have Factory remote control
Power OFF > Info > MENU >  Mute > Power On
# If you have Factory remote control
INFO > Factory
3. Choose ‘SVC.’
4. Choose ‘Test pattern.’
5. Select the each pattern and then check all pattern is ok or not.
How to Check Fault Symptom
NO Power and No Video
SYMPTOM
The LEDs on The front panel do not work when connecting The power cord.
The SMPS relay does not work when connecting The power cord.
The units appears to be dead.
CHECK POINTS
The IP relay or the LEDs on the front panel does not work when connecting the power cord if the cables are
improperly connected or the Main Board or SMPS is not functioning. In this case, check the following:
# Check the internal cable connection status inside the unit.
# Check the fuses of each part.
# Check the output voltage of SMPS.
# Replace the Main Board.
Entering Factory Mode
To enter ‘Service Mode’ Press the remote -control keys in this sequence :
# If you do not have Factory remote control
Power OFF > Info > MENU > MUTE > Power On
# If you have Factory remote control
INFO > Factory
3 If you don’t have Factory remote control, can’t control some menus. (Expert, Advanced menu)
How to enter the hidden factory mode.
1. Into the factory mode.
2. Move the tap to Advanced.
3. Key input : 0 + 0 + 0 + 0.
White Balance
Methods of Color Calibration
Color Calibration (PC)
1. Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port.
2. Press the Source key to switch to “PC” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “PC Calibration” menu.
6. In “PC Calibration Off” status, press the “>
” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “PC Calibration” status from Failure to Success.
Calibration (Component)
1. Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port.
2. Press the Source key to switch to “Component1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “Comp Calibration” menu.
6. In “Comp Calibration Off” status, press the “
>” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “Comp Calibration” status from Failure to Success.
Color Calibration (HDMI)
1. Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port.
2. Press the Source key to switch to “HDMI1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “HDMI Calibration” menu.
6. In “HDMI Calibration Off” status, press the “
>” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “HDMI Calibration” status from Failure to Success.
Color Calibration (AV)
1. Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port.
2. Press the Source key to switch to “AV1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “AV Calibration” menu.
6. In “AV Calibration Off” status, press the “>
 ” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “AV Calibration” status from Failure to Success.
White Ratio (Balance) Adjustment
1. You can adjust the white ratio in factory mode (1:Calibration, 3:White-Balance).
2. Since the adjustment value and the data value vary depending on the input source, you have to adjust these in CVBS,
Component 1 and HDMI 1 modes.
3. The optimal values for each mode are configured by default. It varies with Panel’s size and Specification.
• Equipment : CS-210
• Pattern: MIK K-7256 #92 “Flat W/B Pattern" as standard
• Altenate Equipmet : CA200& anyone Master supported
pattern#92(refer to right photo)
• Use other Equipment only after comparing the result
with that of the Master equipment.
• Set Aging time : 60 min
Calibration and Manual setting for WB adjustment
• HDMI : Calibration at #24 Chessboard Pattern Manual adjustment at #92 pattern (720p)
• COMP: Calibration at #24 Chessboard Pattern Manual adjustment at #92 pattern (720p)
• CVBS: Calibration at #24 Chessboard Pattern Manual adjustment at #92 pattern (NTSC)
 Software Upgrade
Software Upgrade can be performed by downloading the. latest firmware from samsung.com to a USB memory device.
# Current Version - The software already installed in the TV.
Software is represented as ‘Year/Month/Day_Version’.
How to Check the Software Version
Use the Main Menu
1. Click the "MENU" key in remote controller.
2. Select "Support" menu.
3. Locate the menu cursor "Software Upgrade" menu.
4. Click the "INFO" key.
- Check the Main SW and Micom version.
How to Upgade Software and Micom
Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV. Please be careful not to disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on automatically after completing the firmware upgrade. Please check the firmware version after the upgrades are complete (the new version will have a higher number than the older version). When software is upgraded, video and audio settings you have made will return to their default (factory) settings. We recommend you write down your settings before beginning firmware update. After update is completed, restore your previous settings.
Main Software Upgrade
1. Store the sw program named "T-MST13DEUC" in USB memory stick
- Connect the USB.
2. Click the "MENU" key in Remote Controler.
3. Select "Support" menu.
Locate the menu cursor "Software Upgrade" menu.
4. Locate the menu cursor "Update now" menu.
5. Click the "ENTER" key.
6. Click the "ENTER" key.
- Wait for upgrade complete.
- Check the Software Version.