Monday, October 26, 2015

SONY KLV-32R412B - KLV-40R472B - KLV-48R472B SERVICE MODE LED BLINKING AND SERVICE SOFTWARE UPDATE

SONY KLV-32R412B - KLV-40R472B - KLV-48R472

LED TV


 SERVICE MODE LED BLINKING AND SERVICE SOFTWARE UPDATE 

ALSO APPLICABLE TO THE FOLLOWING MODELS

KLV-32R422B - KLV-32R426B - KLV-32R482B - KDL-32R410B - KDL-32R413B - KDL-32R415B - KDL-32R420B = KDL-32R423B - KDL-32R424B - KDL-32R425B - KDL-32R427B - KDL-32R428B - KDL-32R430B - KDL-32R433B - KDL-32R435B - KDL-32RM5B

KLV-
40R482B - KDL-40R450B - KDL-40R453B - KDL-40R455B - KDL-40R470B  - KDL-40R473B - KDL-40R475B - KDL-40R477B - KDL-40R478B - KDL-40R480B - KDL-40R483B - KDL-40R485B

KDL-48R470B - KDL-48R473B - KDL-48R475B -KDL-48R480B - KDL-48R485B 

Accessing Service Mode
1) Go to TV standby condition by remote commander.
2) Press “i+ (info)”, “5”, “Volume +” then “TV power” on remote.
3) You can see Service Mode on display
.
Accessing Self Diagnostic Menu
1) Go to TV standby condition by remote commander.
2) Press “i+ (info)”, “5”, “Volume -” then “TV power” on remote.
3) To Exit – Press Power Off & On.
Remote function:
> Error history clear : <8> -> <0>
> Panel operation time clear: <7> -> <0
Standby LED Error Display
The Number of Standby LED (RED blinking)
Detection Items
Board Error Item
2
Main Power Error
AC adapter Error
3
Audio Error
B* board Error
4
Panel Power Error
B* board Error
5
Panel I2C COMM Error
B* or Source board Error
6
Backlight Error
B* board Error

Accessing Serial Number Edit
1) Press RIGHT ARROW button on Remote to edit Serial Number.
2) Press UP or DOWN button to select number
The font color of YES is change to black when it is selected.
3) Serial Number can be set ONLY ONCE.
# After user input data , press <Enter>.
# Pop dialog will appear to inform user to confirm data.
# Press LEFT OR RIGHT or button to select YES or NO.
# Select YES if input data is correct.
# Select NO if input data is incorrect.
# Press <Enter> to save answer.
The font color of YES is change to black when it is selected.
4) If YES is selected, the input data is saved into EEPROM.
# SERIAL NUMBER EDIT is grayed out and the serial number that has been input is displayed.
# User will not able to edit anymore
Note : The font color of SERIAL NUMBER is change to orange after YES is selected.
5) If NO is selected, the input data is not saved into EEPROM
# The serial number that has been input is displayed.
# User can still edit the Serial Number.
Note : The font color of NO is change to black when it is selected.
Note : The font color of SERIAL NUMBER is white after NO is selected.
Accessing Model Name Edit
1) Press RIGHT button on Remote to edit Model Name.
2) Press UP or DOWN  button on Remote to select character.
3) Model Name can be set ONLY ONCE.
# After user input data , press <Enter>.
# Pop dialog will appear to inform user to confirm data.
# Press LEFT or RIGHT button to select YES or NO.
#Select YES if input data is correct.
# Select NO if input data is incorrect.
# Press <Enter> to save answer.
Note :The font color of YES is change to black when it is selected.
4) If YES is selected, the input data is saved into EEPROM.
# Model Name EDIT is grayed out and the model name that has been input is displayed.
# User will not able to edit anymore
Note : The font color of MODEL NAME is change to orange after YES is selected.
5) If NO is selected, the input data is not saved into EEPROM.
# The model name that has been input is displayed.
# User can still edit the Model Name.
Note: The font color of NO is change to black when it is selected
Note :The font color of MODEL NAME is white after NO is selected.
Update TV for Service Update
How to update TV Software
1. Please download TV firmware image from Server in each region on your PC.
(filename: sony_fwboot_2014_<Version>_<Dest_ID>.zip,)
2. Extract TV firmware image and you will get 2files.
(sony_fw_2014_<Version>_<Dest_ID>.pkg & sony_boot_2014_<Version>_<Dest_ID>.bin)
3. Copy sony_fw_2014_<Version>_<Dest_ID>.pkg file to the root directory of USB pen drive.
4. Insert USB pen drive to USB port of TV.
5. Pull Out the AC plug and wait 10 second (considering the charge of AC adaptor).
6. Insert the AC plug.
7. Press <Power> Key to turn on the TV.
# Please confirm LED under SONY logo, it turn to GREEN
8. After 20-30 seconds, the LED is turn to Amber and blink.
# LED blinking indicates “Under SW Update”.
# IMPORTANT NOTE: PLEASE DO NOT PULL OUT THE AC PLUG DURING THIS STATE.
9. After 1-2 minutes, LED blinking will finish. Please press <Power> key.
If “SONY” Logo displays the screen and LED is turn to GREEN, Software update is success.
10. Pull out the USB pen drive from TV.
11. TV on standby and Enter Service Mode. Press “i+ (info)”, “5”, “Volume +” then “TV power” on remote.
12. Select “Status Information” item and Press <Enter> key.
13. Confirm SW,NVM,Boot,Panel ID,PQ,AQ,Wi-Fi(*1) Version
14. Press <Return> to back Service Mode Menu.
15. Select “UART Selection” by UP DOWN  key, and select “No log” item by LEFT RIGHT  Key and press
<Enter> key for Selection.
16. Pull Out the AC plug and wait 10 second (considering the charge of AC adaptor).
17. Insert the AC plug.
18. Press <Power> Key to turn on the TV.