PHILIPS 42PFL5704D/F7 - 47PFL5704D/F7 - 52PFL5704D/F7
SERVICE MODE AND ERROR CODES
Service Modes
Service Default Mode (SDM)
Purpose
Set the TV in SDM mode in order to be able to:
# Create a pre-defined setting for measurements to be made.
# Override software protections.
# Start the blinking LED procedure.
# Read the error buffer.
# Check the life timer.
Purpose
Set the TV in SDM mode in order to be able to:
# Create a pre-defined setting for measurements to be made.
# Override software protections.
# Start the blinking LED procedure.
# Read the error buffer.
# Check the life timer.
How to Enter to SDM
To activate SDM, use one of the following methods:
# Press the following key sequence on the remote control transmitter: “062596” directly followed by the MENU button (do not allow the display to time out between entries while keying the sequence).
To activate SDM, use one of the following methods:
# Press the following key sequence on the remote control transmitter: “062596” directly followed by the MENU button (do not allow the display to time out between entries while keying the sequence).
How to Exit SDM
Switch the set to STANDBY by pr essing the mains button on the remote control transmitter or on the television set. If you switch the television set “off” by removing the mains (i.e., unplugging the television), the television set will remain in SDM when mains is re-applied, and the error buffer is not cleared. The error buffer will only be cleared when the “clear” command is used in the SAM menu.
Switch the set to STANDBY by pr essing the mains button on the remote control transmitter or on the television set. If you switch the television set “off” by removing the mains (i.e., unplugging the television), the television set will remain in SDM when mains is re-applied, and the error buffer is not cleared. The error buffer will only be cleared when the “clear” command is used in the SAM menu.
Service Alignment Mode (SAM)
Purpose
• To change option settings.
• To display / clear the error code buffer.
• To perform alignments
• To change option settings.
• To display / clear the error code buffer.
• To perform alignments
How to Activate
To activate SAM, use one of the following methods:
# Press the following key sequence on the remote control transmitter: “062596” directly followed by the OSD/ STATUS/INFO/I+ button (it depends on region which button is present on the RC). Do not allow the display to time out between entries while keying the sequence.
To activate SAM, use one of the following methods:
# Press the following key sequence on the remote control transmitter: “062596” directly followed by the OSD/ STATUS/INFO/I+ button (it depends on region which button is present on the RC). Do not allow the display to time out between entries while keying the sequence.
How to Exit
Switch the set to STANDBY by pressing the mains button on the remote control transmitter or the television set.
Switch the set to STANDBY by pressing the mains button on the remote control transmitter or the television set.
Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and information on the TV’s operation settings. A call centre can instruct the customer (by telephone) to enter CSM in order to identify the status of the set. This helps them to diagnose problems and failures in the TV before making a service call. The CSM is a read-only mode; therefore, modifications are not possible in this mode.
The Customer Service Mode shows error codes and information on the TV’s operation settings. A call centre can instruct the customer (by telephone) to enter CSM in order to identify the status of the set. This helps them to diagnose problems and failures in the TV before making a service call. The CSM is a read-only mode; therefore, modifications are not possible in this mode.
How to Enter to CSM
To activate CSM, press the following key sequence on a standard remote control transmitter: “123654” (do not allow the display to time out between entries while keying the sequence).
To activate CSM, press the following key sequence on a standard remote control transmitter: “123654” (do not allow the display to time out between entries while keying the sequence).
How to Exit CSM
To exit CSM, use one of the following methods:
# Press the MENU button twice on the remote control transmitter.
# Press the POWER button on the remote control transmitter.
# Press the POWER button on the television set.
To exit CSM, use one of the following methods:
# Press the MENU button twice on the remote control transmitter.
# Press the POWER button on the remote control transmitter.
# Press the POWER button on the television set.
Error Codes
|
Error
|
Remarks
|
|
0
|
-- --
--
|
|
1
|
DC_PROT
= Low
|
|
2
|
POWER_DOWN
= Low
|
|
3
|
Communication
Error with WT61P7
|
|
4
|
Communication
Error on I2C0 Bus
|
|
5
|
Communication
Error with MT8280
|
|
6
|
Communication
Error with
|
|
7
|
System
NVM
|
|
8
|
Communication
Error with TunerTDQU
|
|
9
|
Communication
Error with TDA9886
|
|
10
|
Communication
Error with EC2S
|
The Blinking LED Procedure
The software is capable of identifying different kinds of errors Because it is possible that more than one error can occur over time, an error buffer is available, which is capable of storing the last five errors that occurred. This is useful if the OSD is not working properly.
Errors can also be displayed by the blinking LED procedure. The method is to repeatedly let the front LED pulse with as many pulses as the error code number, followed by a period of 1.5 seconds in which the LED is “off”. Then this sequence is repeated.
Example (1) : error code 4 will result in four times the sequence LED “on” for 0.25 seconds / LED “off” for 0.25 seconds. After this sequence, the LED will be “off” for 1.5 seconds. Any RC5 command terminates the sequence. Error code LED blinking is in red color.
Example (2) : the content of the error buffer is “12 9 6 0 0” After entering SDM, the following occurs:
#1 long blink of 5 seconds to start the sequence,
# 12 short blinks followed by a pause of 1.5 seconds,
# 9 short blinks followed by a pause of 1.5 seconds,
# 6 short blinks followed by a pause of 1.5 seconds,
# 1 long blink of 1.5 seconds to finish the sequence,
# The sequence starts again with 12 short blinks
The software is capable of identifying different kinds of errors Because it is possible that more than one error can occur over time, an error buffer is available, which is capable of storing the last five errors that occurred. This is useful if the OSD is not working properly.
Errors can also be displayed by the blinking LED procedure. The method is to repeatedly let the front LED pulse with as many pulses as the error code number, followed by a period of 1.5 seconds in which the LED is “off”. Then this sequence is repeated.
Example (1) : error code 4 will result in four times the sequence LED “on” for 0.25 seconds / LED “off” for 0.25 seconds. After this sequence, the LED will be “off” for 1.5 seconds. Any RC5 command terminates the sequence. Error code LED blinking is in red color.
Example (2) : the content of the error buffer is “12 9 6 0 0” After entering SDM, the following occurs:
#1 long blink of 5 seconds to start the sequence,
# 12 short blinks followed by a pause of 1.5 seconds,
# 9 short blinks followed by a pause of 1.5 seconds,
# 6 short blinks followed by a pause of 1.5 seconds,
# 1 long blink of 1.5 seconds to finish the sequence,
# The sequence starts again with 12 short blinks
