Tuesday, December 08, 2015

Samsung UE46C6200 led tv How to enter service mode and troubleshooting

Contents of this article 

  • Service mode (Factory mode)
  • Color calibration 
  • Troubleshooting 

SAMSUNG UE46C6200 

FACTORY MODE AND TROUBLESHOOTING 



Connecting a PC
Using the D-sub cable
1. Connect a D-Sub Cable between PC IN [PC] connector on the TV and the PC output connector on your computer
2. Connect a PC Audio Cable between the PC IN [AUDIO] jack on the TV and the Audio Out jack of the sound card on your computer.
Using the HDMI/DVI Cable
1. Connect an HDMI/DVI cable between the HDMI1/DVI jack on the TV and the PC output jack on your computer.
2. Connect a PC audio cable between the PC in [AUDIO] jack on the TV and the Audio Out jack of the sound card on you computer.
Connecting a DVI
1. Connect an HDMI/DVI cable between the HDMI1/DVI jack on the TV and the PC output jack on your device.
2. Connect a DVI audio cable between the DVI in [AUDIO] jack on the TV and the Audio Out jack of the sound on you Device .
# Each PC has a different back panel configuration.
# When connecting a PC, match the color of the connection terminal to the cable, and PC sound cable from sound card on your computer.
# When using an HDMI/DVI cable connection, you must use the HDMI IN 1 terminal and DVI sound cable from your DVI device.
Factory Mode Adjustments
Entering Factory Mode
To enter ‘Service Mode’ Press the remote -control keys in this sequence :
If you do not have Factory remote - control
INFO > MENU > MUTE > Power on
If you have Factory remote - control
PICTURE ON > INFO > FACTORY
The buttons are active in the service mode.
1. Remote - Control Key : Power, Arrow Up, Arrow Down, Arrow Left
Arrow Right, Menu, Enter, Number Key(0~9)
2. Function - Control Key : Power, CH +, CH -, VOL +, VOL -, Menu, TV/VIDEO(Enter)
How to Access Service Mode
Using the Customer Remote
1. Turn the power off and set to stand-by mode
2. Press the remote buttons in this order; POWER OFF - INFO - MENU - MUTE - POWER ON to turn the set on.
3. The set turns on and enters service mode. This may take approximately 20 seconds.
4. Press the Power button to exit and store data in memory.
If you fail to enter service mode, repeat steps 1 and 2 above.
Method of Color Calibration (AV)
1) Apply the NTSC Lattice (N0.2) pattern signal to the AV IN 1 port
2) Press the Source key to switch to “AV1” mode
3) Enter Service mode
4) Select the “ADC/WB” and “ADB” menu
5) Select the “AV Calibration” menu.
6) In “AV Calibration Off” status, press the “ >” key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the “AV Calibration” status from Failure to Success.
Method of Color Calibration (Component)
1) Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port
2) Press the Source key to switch to “Component1” mode
3) Enter Service mode
4) Select the “ADC/WB” and “ADB” menu
5) Select the “Comp Calibration” menu.
6) In “Comp Calibration Off” status, press the “ >” key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the “Comp Calibration” status from Failure to Success.
Method of Color Calibration (PC)
1) Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port
2) Press the Source key to switch to “PC” mode
3) Enter Service mode
4) Select the “ADC/WB” and “ADB” menu
5) Select the “PC Calibration” menu.
6) In “PC Calibration Off” status, press the “ > ” key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the “PC Calibration” status from Failure to Success.
Method of Color Calibration (HDMI)
1) Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port
2) Press the Source key to switch to “HDMI1” mode
3) Enter Service mode
4) Select the “ADC/WB” and “ADB” menu
5) Select the “HDMI Calibration” menu.
6) In “HDMI Calibration Off” status, press the “ > ” key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the “HDMI Calibration” status from Failure to Success.
Troubleshooting
No Power
Symptoms
The LEDs on the front panel do not work when connecting the power cord.
The SMPS relay does not work when connecting the power cord.
The units appears to be dead.
Check points  
The IP relay or the LEDs on the front panel does not work when connecting the power cord if the cables are
improperly connected or the Main Board or SMPS is not functioning. In this case, check the following:
Check the internal cable connection status inside the unit.
Check the fuses of each part.
Check the output voltage of SMPS.
Replace the Main Board.
Detailed check
Check ‘Stand-By 5V’ ? - BD1024 : A5V
Check ‘Main power input’ ? - BD1026 : B12VS - BD1019: B13V - BD1023 : B5V > Change 18p cable. Change Main Power Assy.
Check Output of ‘Stand-By Power IC’ ? - Pin#3 of IC402 : A3.3V > Change the Main Assy.
Check Output of ‘Power IC’ ? L1002 : B3.3V L1003 : B1.2V L1004 : VAL_1.1V L1001 : DDR_1.8V > Change the Main Assy.
Check Input power of ‘T-con b’d’ - F1(T-CON) : B13V > Reconnect or Change the LVDS cable.
Check Power of ‘T-con b’d’. - L9(T-CON) : VCC12 - TP_VCC33 : VCC33 > Change the T-con B’d.
No Video (Analog PC signal)
Symptoms
Audio is normal but no picture is displayed on the screen.
Check points  
Check the PC source
Check the Arsenal, Check the Valencia.
Refer to the next page to check the lacation such a CN201 or IC201 SVC Manual mentioned.
Detailed check
Check the signal appear at input of IC6001 ? PC_RED : C3059 PC_GREEN : C3060 PC_BLUE : C3061 PC_H_SYNC : C3251 PC_V_SYNC : C3250 > Check CN3011, PC cable.
Change the Main Assy.
Check the LVDS clk signal at output of Main board? (TX1~TX4) TX2_BP, TX2_CN, TX2_CP, TX2_CLKN TX4_BP, TX4_CN, TX2_CP, TX2_CLKN > Check IC7001. Change the Main Assy.
No Video (HDMI 1, 2, 3, 4 - Digital Signal)
Symptoms
Audio is normal but no picture is displayed on the screen.
Check points  
Check the HDMI source.
Check the HDMI switch, Check the Valencia.
Refer to the next page to check the lacation such a CN201 or IC201 SVC Manual mentioned.
Detailed check
Check the signal at Input of Main board ? D614 - D3903 D611 - D3905 D613 - D3907 D604 -  D3901
Check CN3013, CN3016, CN3015, CN3010. Check HDMI cable. Change the Main Assy.
Check the signal at Output of ‘HDMI switch IC’ ? IC601 - IC3013
Check IC3013 (HDMI switch). Change the Main Assy.
Check the LVDS clk signal at output of Main board ?(TX1~TX4) TX2_BP, TX2_CN, TX2_CP, TX2_CLKN TX4_BP, TX4_CN, TX2_CP, TX2_CLKN
Check IC1101 and IC7001. Change the Main Assy.
Check the LVDS cable? Replace the T-con / LCD panel?
No Sound (1.Speaker 2.Monitor_out, 3.Optical)
Symptoms
Video is normal but there is no sound..
Check points  
When the speaker connectors are disconnected or damaged.
When the sound processing part of the Main Board is not functioning.
Speaker defect.
Detailed check
Check the signal at input of Main board ? PC, DVI R : C2023
L : C2024
SC1 AV1 R : C2025
L : C2026
COMP, AV2 R : C2029
L : C2030
Check CN3004, CN3005, CN3007. Change the Main Assy.
Check the Power of Audio codec IC ?
BD2001 : B3.3V
BD2020 : B9V
Change the Main Assy.
Check the I2C DATA between the Audio IC’s ?
Pin #1 of IC2001 : VAL_I2STX0_MCLK
Pin #2 of IC2001 : VAL_I2STX0_LRCLK
Pin #10 of IC2001 : PCM_I2S_DATA
Check IC2001, IC2101. Change the Main Assy.
1.Check the Speaker sound data at ?
BD2999, BD2998 (R +/-)
BD2997, BD2996 (R +/-)
2.Check the Monitor out sound data at ?
L1302 (R)
L1301 (L)
3.Does the SODIF OUT sound data appear at ?
TP19 (VAL_SPDIF)
Check IC2001, IC2101.
Change the Main Assy.