Tuesday, January 12, 2016

PHILIPS 42PFL4007G – Service mode - software checking - software update - Preparing the USB Drive – LED Television Repair and Service

Category: LED Television Repair and Service 

Contents of this article 

  • How to Access to Service Mode
  • Preparing USB for Software update
  • Cheeking the Version of the software 
  • Software Updating Procedure 

PHILIPS 42PFL4007G

Service Default Mode (SDM)
Purpose
Set the TV in SDM mode in order to be able to create a predefined setting for measurements to be made. In this platform, a simplified SDM is introduced (without protection override and without tuning to a predefined frequency).
How to Activate SDM
To activate SDM, use the following methods:
# Press the following key sequence on the RC transmitter: “062596”, directly followed by the “Home” button. After activating this mode, “SDM” will appear in the upper left corner of the screen.
How to Exit SDM
# Switch the set to Stand-by by pressing the standby button on the remote control transmitter or on the television set.
# Via a standard customer RC-transmitter: key in “00”-sequence.
Note: If the TV is switched “off” by a power interrupt while in SDM, the TV will show up in the last status of SDM menu as soon as the power is supplied again. The error buffer will not be cleared.
Service Alignment Mode (SAM)
Purpose
# To modify the NVM.
# To display/clear the error code buffer.
# To perform alignments.
How to Activate SAM
To activate SAM, use one of the following methods:
# Press the following key sequence on the remote control transmitter: “062596”, directly followed by the “INFO” button. Do not allow the display to time out between entries while keying the sequence.
3 Or via ComPair.
After entering SAM, the following items are displayed, with “SAM” in the upper right corner of the screen to indicate that the television is in Service Alignment Mode.
How to Store SAM Settings
To store the settings changed in SAM mode (except the RGB Align settings), leave the top level SAM menu by using the POWER button on the remote control transmitter or the television set. The mentioned exceptions must be stored separately via the STORE button.
How to Exit SAM
Use one of the following methods:
# Switch the set to STANDBY by pressing the mains button on the remote control transmitter or the television set.
Contents of the Factory mode
Purpose
# To perform extended alignments
How to Activate the Factory mode
To activate the Factory mode, use the following method:
# Press the following key sequence on the remote control transmitter: from the “Home screen” press “1999”, directly followed by the “Back” button. Do not allow the display to time out between entries while keying the sequence. After entering the Factory mode, the following items are displayed.
How to Exit the Factory mode
Use one of the following methods:
# Select EXIT_FACTORY from the menu and press the “OK” button.
Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and information on the TV’s operation settings.The call centre can instruct the customer (by telephone) to enter CSM in order to identify the status of the set.This helps the call centre to diagnose problems and failures in the TV set before making a service call.
The CSM is a read-only mode; therefore, modifications are not possible in this mode.
How to Activate CSM
To activate CSM, press the following key sequence on a standard remote control transmitter: “123654” (do not allow the display to time out between entries while keying the sequence). After entering the Customer Service Mode, the following items are displayed.
How to Exit CSM
To exit CSM, use one of the following methods.
# Press the MENU/HOME button on the remote control transmitter.
# Press the POWER button on the remote control transmitter.
# Press the POWER button on the television set.
SOFTWARE UPDATE
Preparing a portable memory for software upgrade
The following requirements have to be met:
1. A personal computer connected to the internet.
2. An archive utility that supports the ZIP-format (e.g. WinZip for Windows or Stufflt for Mac OS).
3. A FAT formatted USB memory stick (preferably empty).
Check the current TV software version
Before starting the software upgrade procedure, it is advised to check that what the current TV software:
1. Press the “1 2 3 6 5 4” button on the remote control to enter the CSM mode.
2. Use the up/down cursor keys to select “Current Main Software”.
Download the latest software
1. Open the internet page Philips support for the model.
2. Find information and software related to the TV.
3. Select the latest software update file and download it to the PC.
4. Insert the USB memory stick into one of the USB ports of the PC.
5. Decompress the downloaded ZIP file and copy the “autorun.upg” to the root directory of the USB flash drive.
Update the TV software
1. Turn the TV on and wait for it to boot completely.
2. Insert the USB memory stick that contains the software update files in one of the TV’s USB ports.
3. The TV will detect the USB memory stick automatically. Then a window jumps out as.
Note: If the USB flash drive is not detected after power up, disconnect it and re-insert it.
4. Select [Update] and press OK.
5. To proceed, In next menu select [Start] and press OK to start software update.
6. Upgrading will now begins and the status of the updating progress will be displayed.
7. When the TV software is updated. Remove your USB flash drive, then select [Restart] and press OK to restart the TV.