Tuesday, January 19, 2016

SHARP LC-46D65E - Service mode - Software update procedure - Factory reset - LCD Television repair and service - Manual service

Category: LCD Television Repair and Service 

Contents of this article 

  • How to Access Service mode
  • Software Updating  
  • Factory Reset 



SHARP LC-46D65E 

ADJUSTMENT PROCEDURE
The adjustment values are set to the optimum conditions at the factory before shipping. If a value should become improper or an adjustment is required due to part replacement, make an adjustment according to the following procedure.
After replacement of any PWB unit and/or IC for repair, please note the following.
# When replacing the following units, make sure to prepare the new units loaded with updated software.
MAIN Unit: DUNTKE558FM01
Upgrading of each microprocessor software
CAUTION: Never “POWER OFF” the unit when software upgrade is ongoing. Otherwise the system may be damaged beyond recovery.
Software version upgrade
The model employs the following software.
# Main software
# Monitor microprocessor software.
The main software and the monitor microprocessor software can be upgraded by using a general-purpose USB Memory.
The followings are the procedures for upgrading, explained separately for the main software, and the monitor microprocessor software.
Main software version upgrade
Get ready before you start
# USB Memory of 128MB or higher capacity.
# PC running on Windows 98/98SE/ME/2000/XP operating system.
# USB Memory reader/writer or PC with a USB port.
# The file system of a USB memory is FAT. (FAT32 is not applied)
# Use the USB memory without other functions. (lock and memory reader...etc)
Preparations
To upgrade the main software, it is necessary to get ready the USB Memory for version upgrade before you start. Follow the steps below and create the USB Memory for version upgrade.
1. Copy the file SAL2Axxx.USB (named temporarily) for version upgrade to the root directory (folder) of the USB Memory.
NOTE: In the USB Memory drive, do not store other folders or unrelated files, or more than one file for version upgrade. Now the USB Memory for version upgrade is ready.
How to upgrade the software
1. Unplug the AC cord.
2. Insert the USB Memory for version upgrade (prepared as above) into the service socket located Right side from center at terminals, above HDMI4 terminal in the rear of the unit.
3. Plug in the AC cord with power button pressed down after 5 seconds, unpress the power button.
4. After the unit startup, the system upgrade screen appears within 20-40 seconds.
5. Even a single failure in the process will trigger the upgrade failure screen.
NOTE: In the event of a failure, repeat the upgrade process. If the process repeatedly fails, it is likely that the hardware need fixing.
6. Upon completion of the whole process, the upgrade success screen as shown below appears. You can check the new software version on this screen. The version information appears after the upgrade is complete.
7. Unplug the AC cord and remove the USB Memory for version upgrade.
8. Now the software version upgrade is complete.
NOTE: When you are done with the software version upgrade, start the set, go to the top page of the adjustment process screen and check the main software version information.
Monitor microprocessor software version upgrade
Create the USB memory for monitor microprocessor software version upgrade in the same manner as explained in the “Main software version
upgrade”.
Copy the file SAL2VAxx.USB and SALEMxxx.BIN (named temporarily) for monitor microprocessor software version upgrade to the USB memory.
How to upgrade the software
1. Unplug the AC cord.
2. Insert the USB memory for version upgrade (prepared as above) into the service socket located Right side from center at terminals, above HDMI4 terminal in the rear of the unit.
3. Plug in the AC cord with power button pressed down.
4. After 5 seconds, unpress the power button.
CAUTION: The moment this operation is done, the upgrading of the monitor microprocessor software starts. While the upgrade is ongoing, never power off the unit. Otherwise the upgrade will fail and the system may be serious damaged beyond recovery (inability to start).
# After the monitor microprocessor software is upgraded, also perform the 'Industry Init'.
5. After the unit startup, the upgrade starts. The power led will blink continuously. Also, an upgrade screen will be shown during a minor upgrade.
6. If the upgrade fails, power led will stop blinking.
NOTE: In the event of a transient failure, upgrade will be automatically retried up to three times. If the process repeatedly fails, hardware may be the cause.
7. Up on completion of the whole process, power and OPC LED will blink alternately.
8. Unplug the AC cord and remove the USB Memory for version upgrade.
9. Now the software version upgrade is complete.
NOTE: When you are done with the software version upgrade, start the set, go to the top page of the adjustment process screen and check the monitor microprocessor software version information and panel size information.
Adjusting procedure by use of [RS-232C]
1. Get ready the PC with COM port (RS-232C) running on Windows 95/98/ME/2000/XP operating system, as well as the RS-232C cross cable.
2. Start the unit with the RS-232C cable connected.
3. Start the terminal software. (The freeware readily available on the Internet will do.)
4. Make the following settings.
Items
Description
Baud Rate
9600bps
Data LENGTH
8 bit
Parity bit
None
Stop bit
1 bit
Flow control
None
5. If the settings are correct, the terminal software indicates “ERR” against pressing of the “ENTER” key.
6. After the settings are done correctly, it is possible to make an adjustment by typing in the command shown in the table below and pressing the “ENTER” key on the keyboard.
7. Command entry is successful if the terminal software indicates “OK” when the “ENTER” is pressed. If “ERR” is shown, retry to enter the command.
8. Send the process mode switching command to switch from the RS232C operation mode to the process mode. KRSW0001: “ERR” is returned. KKT10037: When “OK” is returned, the process mode becomes active. When “ERR”, start over from KRSW0001.
9. Send each adjustment command.
Initialization
Enter the adjustment process mode.
Bring the cursor on to [INDUSTRY INIT] in page 2/32.
Set to [ON] using [VOL] key, and press [ENTER] to execute the initialization.
When the version number screen shows up on the green background and “SUCCESS” gets displayed at the top on screen, it means the procedure has been successfully carried out. (If an error occurs, “ERROR” is displayed on the red background.)
# Turn off the AC power.
Never shut off the power during the initialization process. The following settings are initialized in this adjustment.
1) User setting
2) Channel data (e.g. broadcast frequencies)
3) Password data
4) Operation time
5) Auto installation flag
6) V-CHIP block setting
After the adjustment, cancel the adjustment process mode. To exit the adjustment process mode, unplug the AC power cable from the outlet to make a forced shutdown. (When the power was turned off with the remote controller, once unplug the power cable and plug it again. In this case, wait 10 seconds or so before plugging.)
Entering and exiting the adjustment process mode
1) Before entering the adjustment process mode, the AV position RESET in the video adjustment menu.
2) While holding down the “VOL (–)” and “INPUT” keys at a time, plug in the AC cord of the main unit to turn on the power. The letter “<K>” appears on the screen.
3) Next, hold down the “VOL (–)” and “CH (DOWN)” keys at a time. (The “VOL (–)” and “CH ( DOWN )” keys should be pressed and held until the display appears.) Multiple lines of blue characters appearing on the display indicate that the unit is now in the adjustment process mode. When you fail to enter the adjustment process mode (the display is the same as normal startup), retry the procedure.
4) To exit the adjustment process mode after the adjustment is done, unplug the AC cord from the outlet to make a forced shutdown. (When the power was turned off with the remote controller, once unplug the AC cord and plug it again. In this case, wait 10 seconds or so before plugging.)

CAUTION: Use due care in handling the information described here lest your users should know how to enter the adjustment process mode. If the settings are tampered in this mode, unrecoverable system damage may result.