Saturday, June 18, 2016

Philips Heart Start XL - M4735A – Defibrillator - Configuration mode – Diagnostic mode – Error codes causes and solution – Medial electronics repair and Service

Category: Medical Equipment Repair and Service 

Contents of this article 

  • Configuration mode access 
  • Diagnostic mode access 
  • Error codes Causes and Solution 

Philips Heart Start XL

Diagnostic Modes
The instructions below describe how to enter Configuration Mode and Diagnostic Mode.
Configuration Mode
These instructions describe briefly how to use Configuration Mode.
CAUTION Inserting or removing the Data Card while the unit is on can corrupt the Data Card and prevent the unit from powering on again.
1. Power off.
Make sure the unit’s power is off.
2. Insert a Data Card (if applicable).
If you intend to save the configuration to a Data Card (or load the configuration from a Data Card), insert the Data Card now. To avoid possible confusion, designate one Data Card as the “Configuration Card” and label it clearly. Keep this card physically separate from cards used by the clinical staff for data storage.
3. Enter Configuration Mode.
Press softkeys 4 and 5 at the same time, and hold them down while turning the power on.
4. Select and manage Configuration choices.
# To select a configuration, press the UP and Down softkeys to move up or down the list until the desired Settings item is highlighted. Then press the ENTER softkey to access those settings.
# To print out a strip with all the current configuration choices, select Print All Settings and press ENTER .
# To store the configuration settings on a Data Card, select Save Settings to Data Card and press ENTER. When prompted with Save Settings to Data Card? press SAVE.
# To load configuration settings from a Data Card, select Load Settings from Data Card and press ENTER. When prompted with Load Settings from Data Card? press LOAD.
5. Exit Configuration Mode.
To exit Configuration Mode, turn the unit off.
Wait 2 seconds. Remove the Data Card by pressing the black eject button and pulling the Data Card from the compartment.
Diagnostic Mode
These instructions describe how to enter Diagnostic Mode. Once in Diagnostic Mode, you can do the following:
Print the System Log.
Run the Extended Self Test.
Run other Diagnostic Tests.
1. Power off.
Make sure the unit’s power is off.
2. Enter Diagnostic Mode.
Press softkeys 4 and 6 at the same time, and hold them down while turning the Energy Select Switch to Manual On.
3. Wait for the unit to initialize.
This may take several seconds. The unit is ready to proceed when the screen cursor responds to softkey inputs.
4. Select the desired test or function.
To select a test, press the UP and DOWN softkeys to move up or down the list until the desired test is highlighted. Then press the ENTER softkey to start that test.
5. Exit Diagnostic Mode.
To exit Diagnostic Mode, turn the unit off.
ERROR CODES CAUSES AND SOLUTION
Error Code
Possible Causes
Corrective Actions
00000 - 00400

Defib failure - charging circuits.

1. Replace Power PCA.
2. Replace Control PCA.
01000

Defib failure - biphasic processor.

1. Replace Power PCA.
2. Replace Control PCA.
02000

Leads front end failure.

1. Replace Parameter PCA.
2. Replace Control PCA.
04000
Pacer failure.
Replace Power PCA.
08000
Processor error.
Replace Control PCA.
10000 - 1FFFF

System monitor failure.

1. Cycle power.
2. Replace Control PCA.
10001
Processor Synchronization Error
Cycle power.
10004





Synchronization Time Out





Cycle power.
• If error does not repeat, run ALL Per
formance Verification Tests. If unit
passes all tests, the unit can be
returned to service.
• If error repeats, replace Control PCA.
20000 - 2FFFF

Front end failure.

1. Replace Control PCA.
2. Replace Parameter PCA.
30000 - 3FFFF

Pacer failure.

1. Replace Power PCA.
2. Replace Control PCA.
40000 - 4FFFF

Monitor processor failure.

1. Replace Control PCA.
2. Replace Parameter PCA.

50000 - 5FFFF


SpO2 problem.

1. Replace SpO2 PCA.
2. Replace Parameter PCA.
3. Replace Control PCA.
60000 - 6FFFF
Advisory Failure.
Replace Control PCA.
80000 - 8FFFF


IRDA failure


1. Replace Keyscan PCA.
2. Replace Control PCA.

90000 - 90002

Self Test failure - RAM/ROM or Gate Array.
1. Replace lithium battery.
2. Replace Control PCA.
90003
Self Test failure - Data Card circuits.
Replace Control PCA.
90004 and 90005

Self Test failure - Codec/time base.

1. Replace lithium battery.
2. Replace Control PCA.
90006


Self Test failure - SpO2


1. Replace SpO2 PCA.
2. Replace Parameter PCA.
3. Replace Control PCA.
90007



Self Test failure - Pacer or Defib. This error can be caused by pressing the Pacer key during the self-test.

1. Run the self-test again, making sure
not to touch the unit during the test.
2. Replace Power PCA.
3. Replace Control PCA.
90008






Self Test failure - Pacer or Defib.This error can be caused by paddles improperly seated in the pockets.




1. Make sure that the paddles are firmly
seated in the pockets, and run the
self-test again.
2. Check the circuit pathway from the
paddles to the Power PCA.
3. Replace Power PCA.
4. Replace Control PCA.
90009


Self Test failure - Front End.


1. Replace Power PCA.
2. Replace Parameter PCA.
3. Replace Control PCA.
9000A

Lithium backup battery failure.

1. Replace lithium battery.
2. Replace Control PCA.
A0000-A7FFF

Data Card failure.

1. Replace Data Card.
2. Replace Control PCA.
A8000 - AFFFF

Data Archival error.

1. Replace Data Card.
2. Replace Control PCA.
B0000 - BFFFF
F0000 - F0001
F0002
Audio failure.
RAM/ROM failure.
Promo Mode failure.
Replace Control PCA.
Replace Control PCA.
Replace Control PCA.
F0003

Keyscanner failure.

1. Replace Keyscan PCA.
2. Replace Control PCA.
F0004
System Communication error.
Replace Control PCA.
F0007
System Communication error.
Cycle power.