Tuesday, June 07, 2016

Washing machine Diagnostics mode - Frigidaire Washing machine Diagnostic Mode - Affinity Washing machine Diagnostic Mode – Factory reset – Home appliances Repair and service

Category: Home Appliances Repair and Service 

Contents of this article 

  • Frigidaire Diagnostic Mode
  • Affinity Diagnostic Mode
  • Factory Reset Procedure

Washing machine Diagnostics

Frigidaire Washing machine Diagnostic Mode
# Better models have a digital readout display.
# Good models do not have a digital readout display.
The diagnostic test is performed by using the program knob. To start the test:
# On non-digital display models, turn the program knob to the start position, Drain/Spin.
# On digital display models, turn the program knob to the start position, Touch Up.
# Press Pause/Cancel to turn off LED’s.
# Within 5 seconds, press and hold the Option and Pause/Cancel buttons until LED’s start sequentially chasing, then release buttons.
1. All the LED’s will sequentially light. Pressing a button below a light cluster will light all the LED’s in that cluster at one time to confirm functionality.
2. Turn the program knob (1) click clockwise from the start position. The hot water solenoid will activate and hot water should enter through the detergent compartment.
3. Turn the program knob (2) clicks from the start position. The bleach water solenoid will activate and cold water should enter through the bleach compartment.
4. Turn the program knob (3) clicks from the start position. The bleach and the wash water solenoids will activate and cold water should enter through the softener compartment.
5. Turn the program knob (4) clicks from the start position. The door lock solenoid will activate.
6. Turn the program knob (5) clicks from the start position. The door lock solenoid will deactivate and the loading door can be opened.
7. Turn the program knob (6) clicks from the start position. The washer will fill and tumble.
8. Turn the program knob (7) clicks from the start position. The washer will fill and spin (leakage test).
9. Turn the program knob (8) clicks from the start position. The drain pump and door lock solenoid will activate and the washer will operate in high spin. Safety warning: if power is removed during this test, the door can be opened. To prevent injury, do not put your hands inside when the tub is rotating.
10. Turn the program knob (9) clicks from the start position. The control will signal the last error code.
Quick Check
If there is no error displayed and the washer momentarily starts then turns back off:
1. Listen for a relay closure inside the Speed Control Board shortly after the Start key is pressed. If this happens, the motor control has power.
2. Check the 5-pin connector wiring between the Console Control and the Speed Control Board.
In the Better models line, the failure codes will appear in the display as an E followed by two numbers, a number and a letter, or two letters. The control will beep and the door lock, wash, rinse, final spin and control indicator lights will flash.
Example: E14. To stop the flashing, the customer may touch the Pause/Cancel button. The error code remains stored in the control but once the problem is corrected, it does not effect the operation of the washer. If the failure is something that the customer can correct (such as the water faucets being turned off), the washer will operate normally the next time it is started.
In the Good models line, the control signals the failure code by flashing the five indicator lights of door lock, wash, rinse, final spin and control for the first number or letter after the E and the start indicator light for the second number or letter after the E. When a failure occurs, the washer stops or pauses and the control beeps and flashes the five indicator lights to tell the customer that a failure has occurred. To stop the flashing and beeping, the customer may touch the Pause/Cancel button. The error code remains stored in the control but once the problem is corrected, it does not effect the operation of the washer. If the failure is something that the customer can correct (such as the water faucets being turned off), the washer will operate normally the next time it is started.
To Recall an Error Code
# Wake the washer by pressing any button.
# Wait 5 seconds.
# Press and hold the Start and Pause/Cancel buttons simultaneously.
# All LED’s will go blank and after a few seconds the control will signal the stored code using audible beeps and blinking LED’s. The control will repeatedly signal the code, as long as the Start and Pause/Cancel buttons are pressed. A two second pause between repeats affords you the ability to make accurate counts to identify the correct error codes.
Exiting Diagnostic Mode
There are two options for exiting the diagnostic test mode and returning the washer to normal operation:
a) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord, or
b) Turn the program knob clockwise 2 or 3 clicks after the start position. Press Options and Pause/Cancel buttons simultaneously for a few seconds until wash cycle LED’s appear.
If a situation arises where you cannot exit the diagnostic mode as described above and the bank of 5 LED’s on the right end remain on regardless of program knob position, a combination of pushed buttons may have caused the control to enter a special factory test mode. Disconnect power to reset the control to return washer to normal operation if this occurs.
To Clear The Last Stored Error Codes
Place the control into diagnostic mode.
# Turn the program knob clockwise 9 clicks from the start position. The control will signal the last error code.
# Press and hold the Options and Pause/Cancel buttons for 3 seconds. The code will be cleared.
# Exit diagnostic mode to return the washer to normal operations.
Affinity Washing machine Diagnostic Mode
# The diagnostic test is used to check individual component function only.
# Turn the program knob to the start position (far left cycle).
# Press the Start/Pause button to start the cycle and save it.
# Press the Cancel button to stop the cycle and turn off the LED’s.
# Press the Cancel button again to turn on the LED’s.
# Within 5 seconds, press and hold the Options and Start/Cancel buttons until LED’s start flashing, then release buttons.
1. All the LED’s will flash. Pressing a button below a light cluster will light all the LED’s in that cluster at one time to confirm functionality.
2. Turn the program knob (1) click clockwise from the start position. The hot water solenoid will activate and hot water will enter through the detergent compartment.
3. Turn the program knob (2) clicks from the start position. The bleach water solenoid will activate and cold water should enter through the bleach compartment.
4. Turn the program knob (3) clicks from the start position. The bleach and the wash water solenoids will activate and cold water should enter through the softener compartment.
5. Turn the program knob (4) clicks from the start position. The door lock solenoid will deactivate and the loading door can be opened.
6. Turn the program knob (5) clicks from the start position. The washer will fill and tumble. Once tumbling has started, the boost heater (if so equiped) will turn on.
7. Turn the program knob (6) clicks from the start position. The drain pump and door lock solenoid will activate.
To enable high spin, press the Delay Start button.
8. Turn the program knob (7) clicks from the start position. The control will signal the last error code.
Exiting Diagnostic Mode
# There are two options for exiting the diagnostic test mode and returning the washer to normal operation:
A) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord or
B) Turn the program knob clockwise 2 or 3 clicks after the start position. Press Options and Start/Pause buttons simultaneously for a few seconds until wash cycle LED’s appear.
If a situation arises where you cannot exit the diagnostic mode as described above and the bank of 5 LED’s on the right end remain on regardless of program knob position, a combination of pushed buttons may have caused the control to enter a special factory test mode. Disconnect power to reset the control to return washer to normal operation if this occurs.
To Clear The Last Stored Error Codes
# Turn the program knob to the start position (far left cycle).
# Press the Start/Pause button to start the cycle and save it.
# Press the Cancel button to stop the cycle and turn off the LED’s
# Press the Cancel button again to turn on the LED’s.
# Within 5 seconds, press and hold the Options and Start/Cancel buttons until LED’s start flashing, then release buttons.
# Turn the program knob clockwise 7 clicks from the start position. The control will signal the last error code.
# Press and hold the Options and Pause/Cancel buttons for 3 seconds. The code will be cleared.
3 Exit diagnostic mode to return to normal operations.
To Recall an Error Code
1. Wake the washer by pressing any button.
2. Wait 5 seconds.
3. Press and hold the Start/Pause and Cancel buttons simultaneously.
As long as the buttons are held, the failure code will appear in the display as an E followed by two numbers, a number and a letter or two letters. The control will beep.
Affinity 
Washing machine Diagnostic Mode (newer models)
The diagnostic test is used to check individual component function only.
# Press the Cancel button to enter standby mode and enable diagnostic entry.
# Within 10 seconds after pressing Cancel, press any button (except the Cancel button) to wake up the control.
# Within 5 seconds of wake up, turn the selector knob to the far left cycle and press and hold the Cancel and center button under the display simultaneously for 3 seconds to enter the diagnostic mode.
1. Upon entering diagnostic mode, all lights should flash for 1 1/4” x 2” display models.
2. Turn the program knob (1) click clockwise from the start position. The hot water solenoid will activate and hot water should enter through the detergent compartment.
3. Turn the program knob (2) clicks from the start position. The bleach water solenoid will activate and cold water should enter through the bleach compartment.
4. Turn the program knob (3) clicks from the start position. The bleach and wash water solenoids will activate and cold water should enter through the softener compartment
5. Turn the program knob (4) clicks from the start position.The prewash solenoid will activate and cold water should enter through the prewash compartment.
6. Turn the program knob (5) clicks from the start position. The door lock solenoid will deactivate and the loading door
can be opened. When the door is opened, the drum light should turn on, if so equipped.
7. Turn the program knob (6) clicks from the start position. The door lock will activate and the washer will fill then tumble. Once tumbling has started, the boost heater will turn on.
8. Turn the program knob (7) clicks from the start position. This is a free position on models without recirculation pump. The recirculation pump and drum light will activate if so equipped.
9. Turn the program knob (8) clicks from the start position. The drain pump will activate draining out any water in the tub. To enable spin, press the Delay Start key.
10. Turn the program knob (9) clicks from the start position. The control will signal the last 5 error codes with E00 meaning no error.
11. Turn the program knob (10) clicks from the start position. Latest software version will be shown.
12. If applicable, turn the program knob (11) clicks from the start position. This is a free position.
Exiting Diagnostic Mode
To return the washer to normal operations:
A) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord or
B) Turn the program knob clockwise back to the start position. Press the Cancel and center button under the display
until the LED’s stop flashing.
To Clear The Last Stored Error Codes
# Press the Cancel button to enter standby mode and enable diagnostic entry.
# Within 10 seconds after pressing Cancel, press any button (except the Cancel button) to wake up the control.
# Within 5 seconds of wake up, turn the selector knob to the far left cycle and press and hold the Cancel and center button under the display simultaneously for 3 seconds to enter the diagnostic mode.
# Turn the program knob clockwise 9 turns (clicks) from the start position. The control will signal the last 5 error codes
with E00 meaning no error experienced.
# Press and hold the center key under the display and Cancel buttons simultaneously for 3 seconds. The code(s) will be cleared.
# Exit diagnostic mode to return to normal operations.
Factory Reset
On 1 1/4” x 2” display models, wake machine, push the Spin Speed and Soil Selection keys simultaneously and hold until you hear a beep. This is no more than 10 seconds.