Saturday, January 07, 2017

Panasonic Digital camera - Panasonic AG-HPX370P - AG-HPX371E - AG-HPX372EN - AG-HPX373MC - AG-HPX374ER - How to access service mode – How to update the firmware

Service menu
How to open the SERVICE menu
1. Push the button in order of “RESET” button >  “STOP” button >  “DISP/MODE CHK” button > “MENU” button, and then DIAG(SERVICE), ADJUST, DEFECT(EDIT) and DEFECT(NEW) menu can be displayed in addition to a setup menus.
2. After the DIAG(SERVICE), ADJUST, DEFECT(EDIT) and DEFECT(NEW) menu are displayed, use the JOG dial button to select the menu. And press the JOG dial button to open the selected menu.
NOTE: Thumbnail display screen mode can not be display the menu. When the thumbnail menu is displayed, press the THUMBNAIL button to display off.
Software Version Display
The version number of software is displayed in DIAGNOSTIC menu screen of setting menu.
1. Turn the power on.
2. Press MENU button to display the setting menu.
3. Use JOG dial button to select the DIAGNOSTIC menu and press JOG dial button to open the DIAGNOSTIC menu.
4. The version number is displayed under item VERSION
5. Press JOG dial button.
6. Select “DISPLAY” and press JOG dial button to display the version of each software.
Update with the SD memory card
Preparation for SD memory card
1. SD memory card (more than 64MB memory card) is required.
2. Insert an SD memory card into the P2 equipment and format it.
NOTE: SD memory card used in the P2 equipment requires to be conformed to SDTM standards. Be sure to format SD memory card with P2 equipment. To format SD memory card using a personal computer, download the proper software from the download site (Support Desk).
Copy of Image data for update
1. Download Image Data “VSI*****zip” for the update.
2. Copy the file “VSI*****zip” to hard disk of your PC and extract the file.
3. Insert a formatted SD memory card into the card slot of PC.
4. Copy the folder “PRIVATE” to SD memory card. The downloaded image data (upgrade file: VSI*****.img) is included in folder “PRIVATE”.
NOTE: Do not change the construction of folder and file name. The folder construction shown in the following and top of directory should be “PRIVATE”
Folder: PRIVATE MEIGROUP PAVCN SBG P2SD FW File Name: VSI*****.img
External Power
It is best to power the unit from the external power supply. This will prevent the unit from shutting off during updating.
Updated procedure
1. Turn the power on. Press the THUMBNAIL button to thumbnail display screen mode.
2. Insert a formatted SD memory card into the SD card slots of this unit.
3. Press the THUMBNAIL MENU button to display the menu on thumbnail screen.
4. Use the CURSOR button to select the item “OPERATION” and press SET button to open the OPERATION menu.
5. Select the item “UPDATE” on the menu and press the SET button (If the update SD memory card does not insert into the unit, item “UPDATE” does not appeared.). The confirmation menu of the execution is displayed. If update is executed, select the item “YES” and press SET button. In this time, BUSY lamp(SD Access LED) is turned off.
6. Update program is started and the message “PREPARING FOR UPDATE” appears on screen. In this timing, it is doing preparation such as the confirmation of the data of the updating. In this time, BUSY lamp(SD Access LED) is turned off.
7. When shifting to the update process of the flash and microcomputer, following screen is displayed. During updating software, BUSY lamp (SD Access LED) is blink.
Software update takes approx. 10 to 30min.
NOTE: When the BUSY lamp (SD Access LED) remains being lit for more than 1 minute, updating is not completed normally even if the screen indicated as above. Turn the power of recorder to OFF and pull out the DC cable. Perform version update again with a newly made SD memory card for updating from the first step.
8. In updating succeed, following screen is displayed. In this time, BUSY lamp (SD Access LED) is turned off.
NOTE: If the update is not successful, an error message will appear.
9. In updating succeed, remove the SD memory card and turn the power of camera recorder to OFF and pull out the DC cable. Then turn the power of camera recorder to ON to restart. This procedure is required to work the recorder normally.
NOTE: Power OFF/ON by the power SW of camera recorder does not work just after updating the software. Please shut OFF the external power supply.
The power OFF and ON of camera recorder is required for updating data renewal.
10. Confirm that the number of software version is renewed for your confirmation update was correctly.
Lithium battery Replacement 
1. Remove the Side Case R S Unit. There is a Lithium battery on the RSIDE2 P.C.Board.
2. Unsolder the each soldering point of electric lead terminal for Lithium battery.
3. Install the new battery.
4. Set the date and time of internal clock.