SAMSUNG LE32C53*** - LE37C53*** - LE40C53*** - LE46C53***
SERVICE MODE AND TROUBLE SHOOTING - NO VIDEO - NO AUDIO
Factory Mode Adjustments
Entering Factory Mode
To enter ‘Service Mode’ Press the remote -control keys in this sequence :
- If you do not have Factory remote - control
Power OFF > INFO > MENU > MUTE
Entering Factory Mode
To enter ‘Service Mode’ Press the remote -control keys in this sequence :
- If you do not have Factory remote - control
Power OFF > INFO > MENU > MUTE
How to Access Service Mode
Using the Customer Remote
1. Turn the power off and set to stand-by mode.
2. Press the remote buttons in this order; POWER OFF- INFO - MENU - MUTE to turn the set on.
3. The set turns on and enters service mode. This may take approximately 20 seconds.
4. Press the Power button to exit and store data in memory.
- If you fail to enter service mode, repeat steps 1 and 2 above.
5. Initial SERVICE MODE DISPLAY State
Using the Customer Remote
1. Turn the power off and set to stand-by mode.
2. Press the remote buttons in this order; POWER OFF- INFO - MENU - MUTE to turn the set on.
3. The set turns on and enters service mode. This may take approximately 20 seconds.
4. Press the Power button to exit and store data in memory.
- If you fail to enter service mode, repeat steps 1 and 2 above.
5. Initial SERVICE MODE DISPLAY State
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Option
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Control
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SVC
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Expert
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ADC/WB
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Advanced
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T-TDT5DEUC-XXXX
T-TDT5DEUS-XXXX EDID SUCCESS CALIB : AV X COMP X PC X HDMI X Option : XXXX XXXX XXXX X T-TDTDEU-XXX SDAL-XXX RFS : P0155 T-TDT5DEUC 20XX-XX-XX TYPE : XX MODEL : XXXXX MAC Not Available FACTORY DATA VER : XXX EERC VERSION : XXX DTP-AP-COMP-XXX-XX DTP-HIIG-XXXX-X DTP-BP-XXXX DATE OF PURCHASE : XX/XX/XX |
How to enter the hidden factory mode.
a. into the factory mode
b. move the tap to Advanced
c. key input : 0 + 0 + 0 + 0
** hidden menu : Advanced
b. move the tap to Advanced
c. key input : 0 + 0 + 0 + 0
** hidden menu : Advanced
Buttons operations within Service Mode
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Menu
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Full Menu Display/Move to Parent
Menu
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Direction Keys UP/DOWN
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Item Selection by Moving the
Cursor
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Direction Keys RIGHT /LEFT
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Data Increase / Decrease for the
Selected Item
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Source
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Cycles through the active input
source that are connected to the unit
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White Balance –Calibration
White Ratio (Balance) Adjustment
1. You can adjust the white ratio in factory mode (1:Calibration, 3:White-Balance).
2. Since the adjustment value and the data value vary depending on the input source, you have to adjust these in CVBS,
Component 1 and HDMI 1 modes.
3. The optimal values for each mode are configured by default. (Refer to Table 1, 2)
It varies with Panel’s size and Specification.
- Equipment : CS-210
- Pattern: MIK K-7256 #92 "Flat W/B Pattern" as standard
- Use other equipment only after comparing the result with that of the Master equipment.
- Set Aging time : 60min
- Calibration and Manual setting for WB adjustment.
1. You can adjust the white ratio in factory mode (1:Calibration, 3:White-Balance).
2. Since the adjustment value and the data value vary depending on the input source, you have to adjust these in CVBS,
Component 1 and HDMI 1 modes.
3. The optimal values for each mode are configured by default. (Refer to Table 1, 2)
It varies with Panel’s size and Specification.
- Equipment : CS-210
- Pattern: MIK K-7256 #92 "Flat W/B Pattern" as standard
- Use other equipment only after comparing the result with that of the Master equipment.
- Set Aging time : 60min
- Calibration and Manual setting for WB adjustment.
HDMI : Calibration at #24 Chessboard Pattern >
Manual adjustment #92 pattern (720p)
COMP: Calibration at #24 Chessboard Pattern > Manual adjustment at #92 pattern (720p)
CVBS: Calibration at #24 Chessboard Pattern > Manual adjustment at #92 pattern (PAL)
COMP: Calibration at #24 Chessboard Pattern > Manual adjustment at #92 pattern (720p)
CVBS: Calibration at #24 Chessboard Pattern > Manual adjustment at #92 pattern (PAL)
Servicing Information
USB Download Method
Samsung may offer upgrades for TV’s firmware in the future. Please contact the Samsung to receive information about downloading upgrades and using a USB drive. Upgrades will be possible by connecting a USB drive to the USB port located on your TV.
1. Insert a USB drive containing the firmware upgrade into the USB port on the rear of the TV.
2. Press the MENU button to display the menu. Press the UP or DOWN button to select "Support", then press the ENTER button.
3. Press the UP or DOWN button to select "SW Upgrade", then press the ENTER button. The message "Scanning for USB. It may take up to 30 seconds." is displayed.
4. The message "Upgrade version XXXX to version XXXX? The system will be reset after upgrade." is displayed.
Press the LEFT or RIGHT to select the "OK", then press the ENTER button. Please be careful to not disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on automatically after completing the firmware upgrade. Please check the firmware version after the upgrades are complete. When software is upgraded, video and audio settings you have made will return to their default (factory) settings. We recommend you write down your settings so that you can easily reset them after the upgrade.
Samsung may offer upgrades for TV’s firmware in the future. Please contact the Samsung to receive information about downloading upgrades and using a USB drive. Upgrades will be possible by connecting a USB drive to the USB port located on your TV.
1. Insert a USB drive containing the firmware upgrade into the USB port on the rear of the TV.
2. Press the MENU button to display the menu. Press the UP or DOWN button to select "Support", then press the ENTER button.
3. Press the UP or DOWN button to select "SW Upgrade", then press the ENTER button. The message "Scanning for USB. It may take up to 30 seconds." is displayed.
4. The message "Upgrade version XXXX to version XXXX? The system will be reset after upgrade." is displayed.
Press the LEFT or RIGHT to select the "OK", then press the ENTER button. Please be careful to not disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on automatically after completing the firmware upgrade. Please check the firmware version after the upgrades are complete. When software is upgraded, video and audio settings you have made will return to their default (factory) settings. We recommend you write down your settings so that you can easily reset them after the upgrade.
How To Upgrade Sub Micom With Ddc
Manager
TV Sub S/W
1.Connect DDC MANAGER to the TV Set with D-SUB cable.
And Power on.
(USB type : MTI-2510 / parallel type : MTI-2059)
(USB type : MTI-2510 / parallel type : MTI-2059)
2.Enter the
factory mode. Control - EDID - EDID ON/OFF Select ON.
3. Open the DDC
tool. (Parallel type & USB type) Check the setting.
4. Load the sub
micom program file.
5. Push the
‘Program’ Button. (It takes quite a bit of time. You can wait or close the DDC tool
by force and open tool and load file again.)
6. Push the
‘Program’ Button again. (It takes about 100 seconds.)
7. If update
completes, TV set will booting automatically. Disconnect the JIG.
Troubleshooting
1. No Power
Symptom
The LEDs on the
front panel do not work when connecting the power cord.
The SMPS relay does not work when connecting the power cord.
The units appears to be dead.
The units appears to be dead.
Checkpoints
The IP relay or
the LEDs on the front panel does not work when connecting the power cord if the
cables are improperly connected or the Main Board or SMPS is not functioning. In this
case, check the following:
Check the internal cable connection status inside the unit.
Check the internal cable connection status inside the unit.
Check the fuses of each part.
Check the output voltage of SMPS.
Replace the Main Board.
Check the output voltage of SMPS.
Replace the Main Board.
2. No Video
(Analog PC signal)
Symptom
Audio is normal
but no picture is displayed on the screen.
Checkpoints
Check the PC source
Check the Arsenal, Check the Chelsea.
This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.
Check the Arsenal, Check the Chelsea.
This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.
3. No video
(HDMI1, 2, 3, 4 - Digital signal)
Symptom
Audio is normal
but no picture is displayed on the screen.
Checkpoints
Check the HDMI source.
Check the HDMI switch, Check the Chelsea.
This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.
This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.
4.No Sound
Symptom
Video is normal but there is no sound..
Checkpoints
When the speaker
connectors are disconnected or damaged.
When the sound processing part of the Main Board is not functioning.
Speaker defect..
When the sound processing part of the Main Board is not functioning.
Speaker defect..
