SAMSUNG UE32F4800AW SOFTWARE UPGRADING AND SERVICE MODE

SAMSUNG UE32F4800AW 

LED TV

SOFTWARE UPGRADING AND SERVICE MODE 

HOW TO ENTER TO SERVICE MODE 
To enter ‘Service Mode’ Press the remote -control keys in this sequence :
# If you do not have Factory remote control
Power OFF > Info > MENU > MUTE > Power On
If you don’t have Factory remote control, can’t control some menus. (Expert, Advanced menu)
HOW TO ENTER TO THE HIDDEN SERVICE MODE 
1. Into the factory mode.
2. Move the tap to Advanced.
3. Key input : 0 > 0 > 0 > 0.
White Ratio  Adjustment
1. You can adjust the white ratio in factory mode (1:Calibration, 3:White-Balance).
2. Since the adjustment value and the data value vary depending on the input source, you have to adjust these in CVBS, Component 1 and HDMI 1 modes.
3. The optimal values for each mode are configured by default. It varies with Panel’s size and Specification.
# Equipment : CS-210
# Pattern: MIK K-7256 #92 “Flat W/B Pattern" as standard
# Altenate Equipmet : CA200& anyone Master supported pattern#92
# Use other Equipment only after comparing the result with that of the Master equipment.
# Set Aging time : 60 min
Calibration and Manual setting for WB adjustment
# HDMI : Calibration at 24 Chessboard Pattern Manual adjustment at 92 pattern (720p)
#COMP: Calibration at 24 Chessboard Pattern Manual adjustment at 92 pattern (720p)
# CVBS: Calibration at 24 Chessboard Pattern Manual adjustment at 92 pattern (NTSC)

PC INPUT COLOR ADJUSTMENT 
1. Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port.
2. Press the Source key to switch to “PC” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “PC Calibration” menu.
6. In “PC Calibration Off” status, press the “ 
>” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “PC Calibration” status from Failure to Success.
COMPONENT INPUT COLOR ADJUSTMENT  
1. Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port.
2. Press the Source key to switch to “Component1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “Comp Calibration” menu.
6. In “Comp Calibration Off” status, press the “ 
>” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “Comp Calibration” status from Failure to Success.
HDMI INPUT COLOR ADJUSTMENT  
1. Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port.
2. Press the Source key to switch to “HDMI1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “HDMI Calibration” menu.
6. In “HDMI Calibration Off” status, press the “
>” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “HDMI Calibration” status from Failure to Success.
Method of Color Calibration (AV)
1. Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port.
2. Press the Source key to switch to “AV1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “AV Calibration” menu.
6. In “AV Calibration Off” status, press the “
> ” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “AV Calibration” status from Failure to Success.
UPGRADING THE SOFTWARE OF THE TV  
Software Upgrade can be performed by downloading the. latest firmware from samsung.com to a USB memory device.
# Current Version - The software already installed in the TV.
Software is represented as ‘Year/Month/Day_Version’.
How to Check the Software Version Use the Main Menu
1. Click the "MENU" key in remote controller.
2. Select "Support" menu.
3. Locate the menu cursor "Software Upgrade" menu.
4. Click the "INFO" key.
- Check the Main SW and Micom version.
How to Upgade Software and Micom
Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV. Please be careful not to disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on automatically after completing the firmware upgrade. Please check the firmware version after the upgrades are complete (the new version will have a higher number than the older version). When software is upgraded, video and audio settings you have made will return to their default (factory) settings. We recommend you write down your settings before beginning firmware update. After update is completed, restore your previous settings.
Main Software Upgrade
1. Store the sw program named "T-MST13DEUC" in USB memory stick
Connect the USB.
2. Click the "MENU" key in Remote Controler.
3. Select "Support" menu.
Locate the menu cursor "Software Upgrade" menu.
4. Locate the menu cursor "Update now" menu.
5. Click the "ENTER" key.
6. Click the "ENTER" key.
Wait for upgrade complete.
Check the Software Version.
NO POWER ON THE TV HOW TO TROUBLE SHOOT 
SYMPTOM
The LEDs on The front panel do not work when connecting The power cord.
The SMPS relay does not work when connecting The power cord.
The units appears to be dead.
CHECK POINTS
The IP relay or the LEDs on the front panel does not work when connecting the power cord if the cables are
improperly connected or the Main Board or SMPS is not functioning. In this case, check the following:
# Check the internal cable connection status inside the unit.
# Check the fuses of each part.
# Check the output voltage of SMPS.
# Replace the Main Board.

How to know it is from Main Board or T-Con when some problems happen
1. No Picture : Backlight is on, but there is no picture and LED indicator in front of TV is blinking.Check the LVDS Cable connection. If still problems, change the T-Con Board and then Main Board step by step.
2. Picture distortion : Enter the service mode 
 Choose ‘SVC’  Check the ‘internal pattern.’
3. Choose ‘SVC.’
4. Choose ‘Test pattern.’
5. Select the each pattern and then check all pattern is ok or not.