SONY KDL-37EX723 - KDL-37EX725
SELF DIAGNOSTICS SERVICE MODE AND BACK LIGHT INVERTER CIRCUIT
SELF DIAGNOSIS FUNCTION
If an error occurs, the STANDBY LED will automatically begin to flash. The number of times the LED flashes translates to a probable source of the problem. A definition of the STANDBY LED flash indicators is listed in the instruction manual for the user’s knowledge and reference. If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur.
DIAGNOSTIC TEST INDICATORS
When an error occurs, the STANDBY LED will flash a set number of times to
indicate the possible cause of the problem.
If there is more than one error, the LED will identify the first of the problem areas.
Result for all of the following diagnostic items are displayed on screen.
If the screen displays a “0”, no error has occurred
When an error occurs, the STANDBY LED will flash a set number of times to
indicate the possible cause of the problem.
If there is more than one error, the LED will identify the first of the problem areas.
Result for all of the following diagnostic items are displayed on screen.
If the screen displays a “0”, no error has occurred
SELF-DIAGNOSTIC SCREEN DISPLAY
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for
confirmation on the screen:
To Bring Up Screen Test
In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for
confirmation on the screen:
To Bring Up Screen Test
In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:
DISPLAY > Channel > Volume - > TV POWER
STBY LED
Flash time |
Service menu Item
name (Screen Display) |
Diagnostic Item Description
|
2
|
MAIN_POWE
|
Main Power Over Voltage Protection
|
3
|
DC_ALERT
|
DC_ALERT
|
AUD_PROT
|
Audio Abnormal Detection
| |
4
|
BALANCER
|
Panel Balancer Error
|
5
|
TCON_ERR
|
Not used
|
HFR_ERR
|
HFR Error
| |
P_ID_ERR
|
Panel ID NVM Error
| |
6
|
BACKLITE
|
Back Light Error (Panel Inverter)
|
7
|
TMP_ERR
|
Thermal Error
|
8
|
Software Error
| |
9
|
Not used
| |
10
|
EMIT_ERR
|
Emitter Error
|
11
|
Reserved for BTV
| |
12
|
Not used
|
Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen.
After you have completed the repairs, clear the result display to “0”.
Clearing the Self Check Diagnostic List
1. Error history and Error count : Press the Channel 8 => Channel 0 .
2. Panel operation time : Press the Channel 7 => Channel 0 .
Exiting the Self-diagnostic screen
To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV
After you have completed the repairs, clear the result display to “0”.
Clearing the Self Check Diagnostic List
1. Error history and Error count : Press the Channel 8 => Channel 0 .
2. Panel operation time : Press the Channel 7 => Channel 0 .
Exiting the Self-diagnostic screen
To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV
HOW TO ENTERING SERVICE MODE
1) Turn on the main power switch to place this set in standby mode.
2) Press the buttons on the remote commander as follows, and entering service mode.
1) Turn on the main power switch to place this set in standby mode.
2) Press the buttons on the remote commander as follows, and entering service mode.
DISPLAY > Channel 5 > Volume + >TV POWER
3) Service mode display.
Note: First of all, when you enter Service Mode, you can see “Digital” service mode.
Whenever you press “OPTIONS” or “JUMP” on remote, each service mode is changed.
“Digital” -> “Chassis” -> “VPC”
Note: First of all, when you enter Service Mode, you can see “Digital” service mode.
Whenever you press “OPTIONS” or “JUMP” on remote, each service mode is changed.
“Digital” -> “Chassis” -> “VPC”
WHITE BALANCE ADJUSTMENT
Note: Please execute this adjustment if necessary.
Change Data of “VPC” service mode. (“006 WB” category)
a. Press “1” or “4” on remote to select WB adjustment menu.
b. Change data by pressing “3” or “6”. Each range of these items is 0~255.
c. Press “mute” ＋ ”0” on remote to save the data.
“SERVICE” comment is changed to “WRITE”, indicating writing process.
d. After a while, “WRITE” comment returns to “SERVICE”, which means writing process is done.
Note: Please execute this adjustment if necessary.
Change Data of “VPC” service mode. (“006 WB” category)
a. Press “1” or “4” on remote to select WB adjustment menu.
b. Change data by pressing “3” or “6”. Each range of these items is 0~255.
c. Press “mute” ＋ ”0” on remote to save the data.
“SERVICE” comment is changed to “WRITE”, indicating writing process.
d. After a while, “WRITE” comment returns to “SERVICE”, which means writing process is done.
RESTORE WHITE BALANCE / GAMMA ADJ-DATA TO B BOARD
Note: Please apply after USB-DL when B board is replaced.
Change Data of “VPC” service mode.
a. Select “010 DATA_COPY” category by pressing “2 / 5” on remote.
b. Change data from “0” to “1” by pressing “1 / 4” on remote.
c. Wait until data is changed from 1 to 3.
d. When data is changed from 1 to 3, restoring process is finished.
e. In case data is changed from 1 to 2, keep default setting. (No more process is needed)
Note: Please apply after USB-DL when B board is replaced.
Change Data of “VPC” service mode.
a. Select “010 DATA_COPY” category by pressing “2 / 5” on remote.
b. Change data from “0” to “1” by pressing “1 / 4” on remote.
c. Wait until data is changed from 1 to 3.
d. When data is changed from 1 to 3, restoring process is finished.
e. In case data is changed from 1 to 2, keep default setting. (No more process is needed)
VCOM ADJUSTMENT (IMPORTANT – Only for S-LCD 60Hz Panels)
Note: Please execute this adjustment if necessary.
1) Change Data of “VPC” service mode.
a. Select “002 VCOM” category by pressing “2 / 5” on remote.
b. Select “000 ENABLE” item by pressing “1 / 4” on remote.
c. Change ENABLE from “0” to “1” to enable VCOM adjustment.
Note: Please execute this adjustment if necessary.
1) Change Data of “VPC” service mode.
a. Select “002 VCOM” category by pressing “2 / 5” on remote.
b. Select “000 ENABLE” item by pressing “1 / 4” on remote.
c. Change ENABLE from “0” to “1” to enable VCOM adjustment.
d. Select “002 VCOM” category by pressing “2 / 5” on remote.
e. Select “001 ADJUST” item by pressing “1 / 4” on remote.
f. Change data by pressing “3 / 6” on remote controller.
g. Finish the adjustment when the picture seems OK.
e. Select “001 ADJUST” item by pressing “1 / 4” on remote.
f. Change data by pressing “3 / 6” on remote controller.
g. Finish the adjustment when the picture seems OK.
Attention:
-Every time the data changed by pressing “3 / 6” Key, the VCOM pattern will display for 5s and in the mean time OSD will disappear, After the 5s period, VCOM pattern
will disappear and OSD will display again.
The 5s time can be adjust by data change.
-If pressing the “3/6” key again during the 5s period, the VCOM pattern display time will be extended to another 5s
-Every time the data changed by pressing “3 / 6” Key, the VCOM pattern will display for 5s and in the mean time OSD will disappear, After the 5s period, VCOM pattern
will disappear and OSD will display again.
The 5s time can be adjust by data change.
-If pressing the “3/6” key again during the 5s period, the VCOM pattern display time will be extended to another 5s
SAVE CHANGING DATA
1) Change Data of “Chassis” or “VPC” service mode
2) Write data for “Chassis” or “VPC” service mode
a. Press “Mute” on remote.
It shows green “SERVICE” changes to green “WRITE”.
b. Press “0” or “enter” on remote. Green “WRITE” changes to red “WRITE”. It indicate writing is processing.
c. After a while, red “WRITE” changes to green “SERVICE”. Writing process is done at this point.
3) TV reboot is necessary for applying data change.
1) Change Data of “Chassis” or “VPC” service mode
2) Write data for “Chassis” or “VPC” service mode
a. Press “Mute” on remote.
It shows green “SERVICE” changes to green “WRITE”.
b. Press “0” or “enter” on remote. Green “WRITE” changes to red “WRITE”. It indicate writing is processing.
c. After a while, red “WRITE” changes to green “SERVICE”. Writing process is done at this point.
3) TV reboot is necessary for applying data change.
CHANGE DATA
Note: “Digital” service mode don’t have to Save. (except “002 MODEL” and “005 CHAPRESET” category)
1) Change Data of “Digital” service mode. (except “003 DIG_SRV_MODE” category)
a. Press “2 / 5” on remote to select (up / down) category.
b. Press “1 / 4” on remote to select (up / down) Item.
c. Press “0 / 10” on remote to select item.
2) Change Data of “Digital” service mode. ( “003 DIG_SRV_MODE” category)
“003 DIG_SRV_MODE” is one category of “Digital” service mode.
Please note because this operation is special.
a. Press “2 / 5” on remote to select “003 DIG_SRV_MODE”.
b. Press “1 / 4” on remote to select (up / down) Item.
c. Press “0 / 10” on remote to select item.
d. Press number key “1”~”9” directly. “*” stamp move.
e. Press “12 / enter / select” to decide and advance next step. Press “return”, when returning on the previous page.
Note: “Digital” service mode don’t have to Save. (except “002 MODEL” and “005 CHAPRESET” category)
1) Change Data of “Digital” service mode. (except “003 DIG_SRV_MODE” category)
a. Press “2 / 5” on remote to select (up / down) category.
b. Press “1 / 4” on remote to select (up / down) Item.
c. Press “0 / 10” on remote to select item.
2) Change Data of “Digital” service mode. ( “003 DIG_SRV_MODE” category)
“003 DIG_SRV_MODE” is one category of “Digital” service mode.
Please note because this operation is special.
a. Press “2 / 5” on remote to select “003 DIG_SRV_MODE”.
b. Press “1 / 4” on remote to select (up / down) Item.
c. Press “0 / 10” on remote to select item.
d. Press number key “1”~”9” directly. “*” stamp move.
e. Press “12 / enter / select” to decide and advance next step. Press “return”, when returning on the previous page.
3) Write data for “Digital” service mode. ( “002 MODEL” category)
Note: This procedure operation, when replaced the B board.
Note: Do not write a wrong segment or destination information in Product ID.
When the wrong setting is written, TV may not operate.
000 SEG -----------------Select JDM code information
001 DEST ---------------Select destination information
002 MODELNAME ---Select model name
004 SERIAL ------------ Can be set only once for the new board
a. Change data for each model.
b. Press “Mute”, “0” on remote sequentially.
It shows red “WRITE”. It indicate writing is processing.
c. After a while. Red “WRITE” disappears. Writing process is done after a while.
Note: This procedure operation, when replaced the B board.
Note: Do not write a wrong segment or destination information in Product ID.
When the wrong setting is written, TV may not operate.
000 SEG -----------------Select JDM code information
001 DEST ---------------Select destination information
002 MODELNAME ---Select model name
004 SERIAL ------------ Can be set only once for the new board
a. Change data for each model.
b. Press “Mute”, “0” on remote sequentially.
It shows red “WRITE”. It indicate writing is processing.
c. After a while. Red “WRITE” disappears. Writing process is done after a while.
CHANGE THE EMITTER OUTPUT LEVEL
Note: To reduce the emitter LED output power strength.
Change Data of “VPC” service mode
a. Select “005 TD” category by pressing “2 / 5” on remote.
b. Select “000 EMIT_STR” item by pressing “1 / 4” on remote.
c. Change data from “0” to “1” by pressing “3 / 6” on remote.
0: Strong (Default)
1: Weak
d. Save by pressing “Mute” + “0” or ”10” & Reboot.
Note: To reduce the emitter LED output power strength.
Change Data of “VPC” service mode
a. Select “005 TD” category by pressing “2 / 5” on remote.
b. Select “000 EMIT_STR” item by pressing “1 / 4” on remote.
c. Change data from “0” to “1” by pressing “3 / 6” on remote.
0: Strong (Default)
1: Weak
d. Save by pressing “Mute” + “0” or ”10” & Reboot.
HDD REC SETTING
1) Key Copy
Change Data of “Digital” service mode
a. Select “003 DIG_SRV_MODE” category by pressing “2 / 5” on remote.
b. Select “006 REC SETTING” item by pressing “1 / 4” on remote.
c. Press “0” or “10” to go to detailed REC Setting screen.
d. Press “1” to select “Key Copy” item.
e. Press “Enter” or “12” twice to execute the command.
f. If OK, show the message “Key Copy OK”
If NG, show the message “Key Copy NG (= xx )”
1) Key Copy
Change Data of “Digital” service mode
a. Select “003 DIG_SRV_MODE” category by pressing “2 / 5” on remote.
b. Select “006 REC SETTING” item by pressing “1 / 4” on remote.
c. Press “0” or “10” to go to detailed REC Setting screen.
d. Press “1” to select “Key Copy” item.
e. Press “Enter” or “12” twice to execute the command.
f. If OK, show the message “Key Copy OK”
If NG, show the message “Key Copy NG (= xx )”
2) HDD Re-Register
a. Press “2” to select “HDD Re-Register” Item.
b. Press “Enter” or “12” twice to execute the command.
c. If OK, xx= x+1
If NG, xx=x
a. Press “2” to select “HDD Re-Register” Item.
b. Press “Enter” or “12” twice to execute the command.
c. If OK, xx= x+1
If NG, xx=x
BACK LIGHT CIRCUIT DIAGRAM
CLICK ON THE IMAGE TO ZOOM IN
