SONY KDL-40Z4500 - SONY KDL-46Z4500 – SONY KDL-52Z4500
LED BLINKING ERROR CODE AND DESCRIPTION
SELF DIAGNOSIS FUNCTION
If an error occurs, the STANDBY LED will
automatically begin to flash.
The number of times the LED flashes translates to a probable source of the problem.
A definition of the STANDBY LED flash indicators is listed in the instruction manual for the user’s knowledge and reference.
If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur.
The number of times the LED flashes translates to a probable source of the problem.
A definition of the STANDBY LED flash indicators is listed in the instruction manual for the user’s knowledge and reference.
If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur.
DIAGNOSTIC TEST INDICATORS
When an error occurs, the STANDBY LED will flash a set number of times to indicate the possible cause of the problem. If there is more than one error, the LED will identify the first of the problem areas. Result for all of the following diagnostic items are displayed on screen. If the screen displays a “0”, no error has occurred .
When an error occurs, the STANDBY LED will flash a set number of times to indicate the possible cause of the problem. If there is more than one error, the LED will identify the first of the problem areas. Result for all of the following diagnostic items are displayed on screen. If the screen displays a “0”, no error has occurred .
LED BLINKING CODES
Number
of times STANDBY
LED (Red) flashes |
Monitoring
Items
|
Diagnostic
Item Description
|
2 times
|
DC_DET
|
Main
Supply Voltage (12V) Error.
|
6 times
|
PANEL_DET
|
Panel
detect Error.
|
7 times
|
TEMPERATURE
|
monitor
an Increase of an Inside-temperature.
|
8 times
|
AUDIO
|
Audio
error (SP protect).
|
9 times
|
HFR
|
High
Frame Rate Error.
|
10
times
|
DEF
|
DEF
(Digital Front End module) Error.
|
11
times
|
NVM
|
EEPROM
Error (not read/write availble).
|
12
times
|
I2C
|
VCT I2C
Bus Error.
|
13
times
|
BALANCER
|
Panel
Balance Error.
|
14
times
|
HDMI
|
HDCP
cannot be setup correctly.
|
15
times
|
TUNER
|
If
circuit of PLL circuit do not respond to I2C commands.
|
16
times
|
I2C CH1
|
I2C
CH1Error in MOUTON.
|
17
times
|
I2C CH0
|
I2C CH0
Error in MOUTON.
|
18
times
|
DIGITAL
DEMOD
|
No
Acknowledge detected.
|
19
times
|
USB
|
USB
over current detected.
|
20
times
|
CI
|
CI
Error
|
21
times
|
VCT
|
No
DPI-I2C
|
22 times
|
MSP
|
MSP3410G
IC does not respond to I2C commands.
|
SELF-DIAGNOSTIC SCREEN DISPLAY
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for confirmation on the screen:
To Bring Up Screen Test
In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for confirmation on the screen:
To Bring Up Screen Test
In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:
INFORMATION >NUMBER BUTTON 5 > VOLUME - > TV STANDBY
Since the diagnostic results displayed on the
screen are not automatically cleared, always check the self-diagnostic screen After you have completed the repairs, clear the result display to “0”.
Clearing the result display
To clear the result display to “0”, press button on the remote commander sequentially as shown below when the diagnostic screen is being displayed.
<Delection of Error Count and Error History>
Press “8” button , Press “0” button
<Delection of Panel Operation Time>
Press “7” button , Press “0” button
Quitting Self-diagnostic screen
To quit the entire self-diagnostic screen, turn off the power switch on the remote commander or the main unit.
Clearing the result display
To clear the result display to “0”, press button on the remote commander sequentially as shown below when the diagnostic screen is being displayed.
<Delection of Error Count and Error History>
Press “8” button , Press “0” button
<Delection of Panel Operation Time>
Press “7” button , Press “0” button
Quitting Self-diagnostic screen
To quit the entire self-diagnostic screen, turn off the power switch on the remote commander or the main unit.
LED BLINKING
RED 2 times blink
DC_DET
# This indicates DC_DET of Power Board.
# 12V line on Power Board.
# MOUTON micro (on BGC board) Pin6 detects POWER_DET and shuts down chassis power to standby status.
MOUTON micro Pin6 Normal condition: 1.3V - 2.5V
Error case: lower than 1.3V or higher than 2.5V
Replace Power Board.
# This indicates DC_DET of Power Board.
# 12V line on Power Board.
# MOUTON micro (on BGC board) Pin6 detects POWER_DET and shuts down chassis power to standby status.
MOUTON micro Pin6 Normal condition: 1.3V - 2.5V
Error case: lower than 1.3V or higher than 2.5V
Replace Power Board.
RED 6 times blink
Backlight Error
# This indicates panel power circuit error such as inverter.
# MOUTON micro (on BGC board) Pin40 detects PANEL_DET and shuts down chassis power to standby status.
MOUTON micro Pin40 Normal condition: High / Error case: Low (lower than 0.8V)
Replace Panel or Power/Inverter Board .
# This indicates panel power circuit error such as inverter.
# MOUTON micro (on BGC board) Pin40 detects PANEL_DET and shuts down chassis power to standby status.
MOUTON micro Pin40 Normal condition: High / Error case: Low (lower than 0.8V)
Replace Panel or Power/Inverter Board .
RED 7 times blink
Temp Error
# This indicates high temperature inside chassis. IC5507 on BGC board is monitoring temperature. IC5507 is controlled by MOUTON micro.
# When it happens:
Check chassis environment.
Check around IC5507 and replace BGC board if temperature monitoring circuit has problem.
Check panel.
# This indicates high temperature inside chassis. IC5507 on BGC board is monitoring temperature. IC5507 is controlled by MOUTON micro.
# When it happens:
Check chassis environment.
Check around IC5507 and replace BGC board if temperature monitoring circuit has problem.
Check panel.
RED 8 times blink
Audio Error
#This indicates Audio Error (Protection).
# It happens:
IC8200 on BGC board, Audio Amp detects over current, thermal shut down and/or low voltage of itself.
DC voltage detected for audio line.
MOUTON micro Pin5 Normal condition: High / Error case: Low
# Check UNREG15V at CN6401 Pin4 and Pin5 on BGC board . And F3401 on BGC board has 13V or not.
# Check above and replace BGC board.
#This indicates Audio Error (Protection).
# It happens:
IC8200 on BGC board, Audio Amp detects over current, thermal shut down and/or low voltage of itself.
DC voltage detected for audio line.
MOUTON micro Pin5 Normal condition: High / Error case: Low
# Check UNREG15V at CN6401 Pin4 and Pin5 on BGC board . And F3401 on BGC board has 13V or not.
# Check above and replace BGC board.
RED 9 times blink
HFR Error
# This indicates HFR Communication error.
# [ HFR Communication error ]
Mouton (IC5505) micro (on BGC board) is communicating with T-con board.
# Check above and replace BGC board or LVDS harness (between BGC board and T-con board.
# This indicates HFR Communication error.
# [ HFR Communication error ]
Mouton (IC5505) micro (on BGC board) is communicating with T-con board.
# Check above and replace BGC board or LVDS harness (between BGC board and T-con board.
RED 10 times blink
DEF Error
# This indicates DEF communication error.
# [ communication error ]
# TVM micro (on BGC board) is communicating with EMMA3SL (on BGC board).
#Check above and replace BGC board .
# This indicates DEF communication error.
# [ communication error ]
# TVM micro (on BGC board) is communicating with EMMA3SL (on BGC board).
#Check above and replace BGC board .
RED 11 times blink
NVM Error
# This indicates MOUTON NVM communication error.
# MOUTON micro (on BGC board) is communicating with NVM (on BGC board) .
# Check above and replace BGC board.
# This indicates MOUTON NVM communication error.
# MOUTON micro (on BGC board) is communicating with NVM (on BGC board) .
# Check above and replace BGC board.
RED 12 times blink
I2C Error
# This indicates I2C communication error.
# VCTP micro (on BGC board) is communicating with each devices (on BGC board).
# Check above and replace BGC board .
# This indicates I2C communication error.
# VCTP micro (on BGC board) is communicating with each devices (on BGC board).
# Check above and replace BGC board .
RED 13 times blink
Balancer Error
# This indicates panel power circuit error such as inverter.
# MOUTON micro (on BGC board) Pin81 detects PANEL_DET and shuts down chassis power to Standby status.
MOUTON micro Pin40 Normal condition: High / Error case: Mid (0.85 - 2.65V)
# Replace Panel or Power/Inverter board.
# This indicates panel power circuit error such as inverter.
# MOUTON micro (on BGC board) Pin81 detects PANEL_DET and shuts down chassis power to Standby status.
MOUTON micro Pin40 Normal condition: High / Error case: Mid (0.85 - 2.65V)
# Replace Panel or Power/Inverter board.
RED 14 times blink
HDMI Error
# This indicates HDCP error.
# HDMI setting trouble matter on BGC board.
# Check above and replace BGC board.
# This indicates HDCP error.
# HDMI setting trouble matter on BGC board.
# Check above and replace BGC board.
RED 15 times blink
Tuner Error
# This indicates Tuner error.
# VCTP and EMMA3SL micro (on BGC board) is communicating with Tuner (TU2200) on BGC board.
# Check above and replace BGC board.
# This indicates Tuner error.
# VCTP and EMMA3SL micro (on BGC board) is communicating with Tuner (TU2200) on BGC board.
# Check above and replace BGC board.
RED 16 times blink
I2C-CH1 Error
# This indicates I2C communication error.
# MOUTON micro (on BGC board) is communicating with Audio processor (IC3201) on BGC board.
# Check above and replace BGC board.
# This indicates I2C communication error.
# MOUTON micro (on BGC board) is communicating with Audio processor (IC3201) on BGC board.
# Check above and replace BGC board.
RED 17 times blink
I2C-CH0 Error
# This indicates I2C communication error.
# MOUTON micro (on BGC board) is communicating with Real time clock (IC5502) on BGC board.
# Check above and replace BGC board.
# This indicates I2C communication error.
# MOUTON micro (on BGC board) is communicating with Real time clock (IC5502) on BGC board.
# Check above and replace BGC board.
RED 18 times blink
Digital modulator Error
# This indicates Tuner error.
# EMMA3SL micro is communicating with inside of the Tuner (TU2200) on BGC board.
# Check above and replace BGC board.
# This indicates Tuner error.
# EMMA3SL micro is communicating with inside of the Tuner (TU2200) on BGC board.
# Check above and replace BGC board.
RED 19 times blink
USB Error
# This indicates USB error.
# EMMA3SL micro found out USB over current detection on BGC board.
# Check above and replace BGC board.
# This indicates USB error.
# EMMA3SL micro found out USB over current detection on BGC board.
# Check above and replace BGC board.
RED 21 times blink
VCTP Error
# This indicates VCTP error.
# VCTP micro (IC4701) does not work normaly.
# Check above and replace BGC board.
# This indicates VCTP error.
# VCTP micro (IC4701) does not work normaly.
# Check above and replace BGC board.
