Contents of this article
- Service mode Entry
- Self diagnostics
- V COM adjustment
SONY KDL-32BX330 - KDL-32BX331
SELF
If an error occurs, the STANDBY LED will automatically
begin to flash.
The number of times the LED flashes translates to a probable source of the problem.
A definition of the STANDBY LED flash indicators is listed in the instruction manual for the user’s knowledge and reference.
If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur.
The number of times the LED flashes translates to a probable source of the problem.
A definition of the STANDBY LED flash indicators is listed in the instruction manual for the user’s knowledge and reference.
If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur.
DIAGNOSTIC
TEST INDICATORS
When an error occurs, the STANDBY LED will flash a set number of times to
indicate the possible cause of the problem.
If there is more than one error, the LED will identify the first of the problem areas.
Result for all of the following diagnostic items are displayed on screen.
If the screen displays a “0”, no error has occurred .
When an error occurs, the STANDBY LED will flash a set number of times to
indicate the possible cause of the problem.
If there is more than one error, the LED will identify the first of the problem areas.
Result for all of the following diagnostic items are displayed on screen.
If the screen displays a “0”, no error has occurred .
STBY LED
Flash time |
Service menu Item name
(Screeen Display) |
Diagnostic Item Description
|
2
|
MAIN_POWE
|
Main
12 V failure
|
3
|
DC_ALERT
|
Main
5.0/3.3/1.2 V failure
|
AUD_PROT
|
Audio
amp. protection
|
|
HDMI_EQ
|
HDMI
equalizer/switch I2C NACK
|
|
TU_DEMOD
|
Tuner
or demodulator I2C NACK
|
|
4
|
-
|
Not
used
|
5
|
P_ID_ERR
|
Panel
ID EEPROM I2C NACK (Also panel power failure is asuspect)
|
6
|
BACKLITE
|
Backlight
failure
|
7
|
TEMP_ERR
|
Over
temperature protection
|
TEMP_ERR
|
Temp.
sensor I2C NACK
|
|
8
|
-
|
Software
Error (Also the main board’s memory or Wi-Fi module is a suspect)
|
9
|
-
|
Not
used
|
10
|
-
|
Not
used
|
11
|
-
|
Not
used
|
12
|
-
|
Not
used
|
SELF-DIAGNOSTIC
SCREEN DISPLAY
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for confirmation on the screen:
[To Bring Up Screen Test]
In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for confirmation on the screen:
[To Bring Up Screen Test]
In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:
DISPLAY
> CHANNEL 5 > VOLUME - >TV POWER
Since the diagnostic results displayed on the screen are
not automatically cleared, always check the self-diagnostic screen.
After you have completed the repairs, clear the result display to “0”.
Clearing the Self Check Diagnostic List
1. Error history and Error count : Press the Channel 8 => Channel 0 .
2. Panel operation time : Press the Channel 7 => Channel 0 .
After you have completed the repairs, clear the result display to “0”.
Clearing the Self Check Diagnostic List
1. Error history and Error count : Press the Channel 8 => Channel 0 .
2. Panel operation time : Press the Channel 7 => Channel 0 .
Exiting
the Self-diagnostic screen
To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV.
To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV.
HOW
TO ENTER SERVICE MODE
1) Turn on the main power switch to place this set in standby mode.
2) Press the buttons on the remote commander as follows, and entering service mode.
1) Turn on the main power switch to place this set in standby mode.
2) Press the buttons on the remote commander as follows, and entering service mode.
DISPLAY
> CHANNEL 5 > VOLUME + >TV POWER
3) Service mode display.
Note: First of all, when you enter Service Mode, you can see “Digital” service mode.
Whenever you press “OPTIONS” or “JUMP” on remote, each service mode is changed.
“Digital” -> “Chassis” -> “VPC”
Note: First of all, when you enter Service Mode, you can see “Digital” service mode.
Whenever you press “OPTIONS” or “JUMP” on remote, each service mode is changed.
“Digital” -> “Chassis” -> “VPC”
CHANGE
DATA
Note: “Digital” service mode don’t have to Save. (except “002 MODEL” and “005 CHPRSET” category)
1) Change Data of “Digital” service mode. (except “003 DIG_SRV_MODE” category)
a. Press “2 / 5” on remote to select (up / down) category.
b. Press “1 / 4” on remote to select (up / down) Item.
c. Press “3 / 6” on remote change (up / down) data.
Note: “Digital” service mode don’t have to Save. (except “002 MODEL” and “005 CHPRSET” category)
1) Change Data of “Digital” service mode. (except “003 DIG_SRV_MODE” category)
a. Press “2 / 5” on remote to select (up / down) category.
b. Press “1 / 4” on remote to select (up / down) Item.
c. Press “3 / 6” on remote change (up / down) data.
CHANGE
DATA
Note: “Digital” service mode don’t have to Save. (except “002 MODEL” and “005 CHPRSET” category)
1) Change Data of “Digital” service mode. (except “003 DIG_SRV_MODE” category)
a. Press “2 / 5” on remote to select (up / down) category.
b. Press “1 / 4” on remote to select (up / down) Item.
c. Press “3 / 6” on remote change (up / down) data.
Note: “Digital” service mode don’t have to Save. (except “002 MODEL” and “005 CHPRSET” category)
1) Change Data of “Digital” service mode. (except “003 DIG_SRV_MODE” category)
a. Press “2 / 5” on remote to select (up / down) category.
b. Press “1 / 4” on remote to select (up / down) Item.
c. Press “3 / 6” on remote change (up / down) data.
SAVE
CHANGING DATA
1) Write data for “Chassis” or “VPC” service mode
a. Press “Mute” on remote.
It shows green “SERVICE” changes to green “WRITE”.
b. Press “0” or “enter” on remote. Green “WRITE” changes to red “WRITE”. It indicate writing is processing.
c. After a while, red “WRITE” changes to green “SERVICE”. Writing process is done at this point.
2) TV reboot is necessary for applying data change.
1) Write data for “Chassis” or “VPC” service mode
a. Press “Mute” on remote.
It shows green “SERVICE” changes to green “WRITE”.
b. Press “0” or “enter” on remote. Green “WRITE” changes to red “WRITE”. It indicate writing is processing.
c. After a while, red “WRITE” changes to green “SERVICE”. Writing process is done at this point.
2) TV reboot is necessary for applying data change.
WHITE
BALANCE ADJUSTMENT
Note: Please execute this adjustment if necessary.
Change Data of “VPC” service mode. (“006 WB” category)
a. Press “1” or “4” on remote to select WB adjustment menu.
b. Change data by pressing “3” or “6”. Each range of these items is 0~255.
c. Press “mute”+”0” on remote to save the data.
“SERVICE” comment is changed to “WRITE”, indicating writing process.
d. After a while, “WRITE” comment returns to “SERVICE”, which means writing process is done.
Note: Please execute this adjustment if necessary.
Change Data of “VPC” service mode. (“006 WB” category)
a. Press “1” or “4” on remote to select WB adjustment menu.
b. Change data by pressing “3” or “6”. Each range of these items is 0~255.
c. Press “mute”+”0” on remote to save the data.
“SERVICE” comment is changed to “WRITE”, indicating writing process.
d. After a while, “WRITE” comment returns to “SERVICE”, which means writing process is done.
VCOM
ADJUSTMENT
Note: Please execute this adjustment if necessary.
1) Change Data of “VPC” service mode.
a. Select “002 VCOM” category by pressing “2 / 5” on remote.
b. Select “000 ENABLE” item by pressing “1 / 4” on remote.
c. Change ENABLE from “0” to “1” to enable VCOM adjustment.
Note: Please execute this adjustment if necessary.
1) Change Data of “VPC” service mode.
a. Select “002 VCOM” category by pressing “2 / 5” on remote.
b. Select “000 ENABLE” item by pressing “1 / 4” on remote.
c. Change ENABLE from “0” to “1” to enable VCOM adjustment.
d. Select “002 VCOM” category by pressing “2 / 5” on
remote.
e. Select “001 ADJUST” item by pressing “1 / 4” on remote.
f. Change data by pressing “3 / 6” on remote controller.
g. Finish the adjustment when the picture seems OK.
e. Select “001 ADJUST” item by pressing “1 / 4” on remote.
f. Change data by pressing “3 / 6” on remote controller.
g. Finish the adjustment when the picture seems OK.
SET
TO SHIPPING CONDITION
How to do shipping condition.
a. Move to “Digital” service mode.
Press “8” on remote.
It shows green “SERVICE” changes to green “RST-”.
Press “mute” on remote.
Added green “EXE” after green “RST-” .
d. Press “0” on remote. Green “EXE-RST” changes to red “EXE-RST”. It indicate writing is processing.
After a while, red “EXE-RST” changes to green “SERVICE”.
And all LED lights.
Writing process is done at this point
How to do shipping condition.
a. Move to “Digital” service mode.
Press “8” on remote.
It shows green “SERVICE” changes to green “RST-”.
Press “mute” on remote.
Added green “EXE” after green “RST-” .
d. Press “0” on remote. Green “EXE-RST” changes to red “EXE-RST”. It indicate writing is processing.
After a while, red “EXE-RST” changes to green “SERVICE”.
And all LED lights.
Writing process is done at this point
PARTS DESCRIPTION
KDL-32BX330 T99P088.01 LCD Power Supply Board
Sony KDL-32BX330 A-1866-797-A MB2 Board
