Category: AV Receiver Repair and Service
Contents of this article
- How to access special mode
- Software date Procedure
- Idle current adjustment
DENON AVR-X4100W
SPECIAL MODE
Special Mode Configuration Buttons
Special Mode Configuration Buttons
MODE 1
Hold down buttons"A", "B" and "C" at the same time and press the power button to turn on the power.
Hold down buttons"A", "B" and "C" at the same time and press the power button to turn on the power.
MODE 2
Hold down buttons "A" and "B" for at least 3 seconds while the power is on.
Hold down buttons "A" and "B" for at least 3 seconds while the power is on.
MODE 3
Press the "A" and "B" buttons simultaneously while inserting the AC plug to turn the power on.
Press the "A" and "B" buttons simultaneously while inserting the AC plug to turn the power on.
Protection Pass Mode
Actions
# This mode allows the power to be turned on without activating protections.
# This is the same as normal power-on, except that protections are not activated.
Operations
Hold down buttons "CURSOR 0", "STATUS" and "ZONE3 SOURCE" at the same time and press the power button to turn on the power.
Actions
# This mode allows the power to be turned on without activating protections.
# This is the same as normal power-on, except that protections are not activated.
Operations
Hold down buttons "CURSOR 0", "STATUS" and "ZONE3 SOURCE" at the same time and press the power button to turn on the power.
CX870 / CY920 Reboot mode
Actions
# The CX870 / CY920 is restarted after CX870 / CY920 hangup.
# The CX870 / CY920 can be restarted even in the network standby setting.
("Setup menu" – "Network" – "IP Control" – "Always On")
OperationsActions
# The CX870 / CY920 is restarted after CX870 / CY920 hangup.
# The CX870 / CY920 can be restarted even in the network standby setting.
("Setup menu" – "Network" – "IP Control" – "Always On")
(1) Select "Online Music" as the input source.
(2) Hold down buttons "DIMMER" and "SETUP" for at least 3 seconds while the power is on. FL display during CX870 / CY920 reboot
FIRMWARE UPDATE PROCEDURE
Updating by USB
The latest firmware can be downloaded to a USB memory for updates.
Connecting to the USB Memory
(1) Preparation
# USB format : Prepare a USB memory formatted in FAT16 or FAT32.
# Do not run the USB memory through a hub.
# Do not connect a computer to the USB port of this unit using a USB cable.
# Do not use an extension cable when connecting the USB unit.
Updating by USB
The latest firmware can be downloaded to a USB memory for updates.
Connecting to the USB Memory
(1) Preparation
# USB format : Prepare a USB memory formatted in FAT16 or FAT32.
# Do not run the USB memory through a hub.
# Do not connect a computer to the USB port of this unit using a USB cable.
# Do not use an extension cable when connecting the USB unit.
Unzip Download File
Unzip the downloaded file on your computer.
Unzip the downloaded file on your computer.
You can find "firmwares"
folder after unzipped.
Copy that folder to USB flash drive.
You have to put "firmwares" folder on root directly on USB flash drive(memory).
Copy that folder to USB flash drive.
You have to put "firmwares" folder on root directly on USB flash drive(memory).
Insert the USB memory in the USB
port.
NOTE：Remove the LAN cable from this unit when performing updates.
NOTE：Remove the LAN cable from this unit when performing updates.
Start the update.
Hold down buttons "STATUS" and "OPTION" at the same time and press the power button to turn on the power.
Hold down buttons "STATUS" and "OPTION" at the same time and press the power button to turn on the power.
Message appears on the display after around
30 seconds.
Press the "ENTER" key
on the remote control unit or this unit.
Then start Firmware Update.
Then start Firmware Update.
The firmware update finishes.
Message appears on the display:
Message appears on the display:
Precautions for Updates
# Never remove the USB memory before the update is finished.
# Never turn off the power before an update is completed.
# It takes around 1 hour to complete the update.
Once an update is started, normal operations cannot be performed until it is completed.
The GUI menu settings and image adjustment settings of this unit may be initialized.
Take note of your settings beforehand and reconfigure them after the update.
# Never remove the USB memory before the update is finished.
# Never turn off the power before an update is completed.
# It takes around 1 hour to complete the update.
Once an update is started, normal operations cannot be performed until it is completed.
The GUI menu settings and image adjustment settings of this unit may be initialized.
Take note of your settings beforehand and reconfigure them after the update.
Forced USB All Device Write Mode
Actions
Mode used when this unit cannot be recovered.
Forcibly switches this unit to USB update mode.
Operations
Press the "STATUS" and "OPTION" buttons simultaneously while inserting the AC plug to turn the power on.
The firmware update finishes.
The update after the restart, all devices will be update
Actions
Mode used when this unit cannot be recovered.
Forcibly switches this unit to USB update mode.
Operations
Press the "STATUS" and "OPTION" buttons simultaneously while inserting the AC plug to turn the power on.
The firmware update finishes.
The update after the restart, all devices will be update
About the error code
See the table below for error codes and details of faults when the firmware is updated through USB memory.
See the table below for error codes and details of faults when the firmware is updated through USB memory.
|
Error Code
|
Details
of Error code
|
Coping
strategies
|
|
01
|
Unable
to detect USB.
|
Disconnect
and connect the USB memory.
|
|
02
|
No
FirmwareFile in USB.
|
Make
sure that the Firmware File is in
the USB memory. |
|
03
|
Firmware
File in USB for unsup
ported Model name/area. |
Check
the supported Model name/area
for the Firmware File. |
|
04
|
Failed
to obtain entire Firmware
information. |
Start
the USB Update again.
|
|
05
|
Time
Out while obtaining entire
Firmware information. |
Start
the USB Update again.
|
|
08
|
Error
notification received while
requesting Firmware Info. |
This
unit automatically retries several
times. Wait until the FL display stops. If the FL display stops at the Error display, press and hold the "Power operaion" button for five seconds. |
|
09
|
Time
Out while obtaining Firm
ware information. |
This
unit automatically retries several
times. Wait until the FL display stops. If the FL display stops at the Error display, press and hold the "Power operation" button for five seconds. |
|
0A
|
Unable
to detect USB for Firm
ware Download. |
Disconnect
and connect the USB memory.
|
|
0B
|
No
Firmware File for Firmware
Download. |
Disconnect
and connect the USB memory.
|
|
0D
|
Received
value with invalid Pack
age Version. |
This
unit automatically retries several
times. Wait until the FL display stops. If the FL display stops at the Error display, press and hold the "Power operation" button for five seconds. |
|
10
|
No
Update Packet received from
CX870 / CY920 (Time Out). |
This
unit automatically retries several
times. Wait until the FL display stops. If the FL display stops at the Error display, press and hold the "Power operation" button for five seconds. |
|
11
|
Abnormal
data in Update Packet
received from CX870 / CY920 (CRCError). |
This
unit automatically retries several
times. Wait until the FL display stops. If the FL display stops at the Error display, press and hold the "Power operation" button for five seconds. |
|
12
|
Abnormal
data in Update Packet
received from CX870 / CY920 (PacketNoError). |
This
unit automatically retries several
times. Wait until the FL display stops. If the FL display stops at the Error display, press and hold the "Power operation" button for five seconds. |
|
13
|
Block
Erase failed before rewriting
Main. |
This
unit automatically retries several
times. Wait until the FL display stops. If the FL display stops at the Error display, press and hold the "Power operation" button for five seconds. |
Updating by DPMS
Download the latest firmware from the internet and update the firmware.
Network Connection
(1) System Requirements
# A broadband internet connection
# Modem
# Router
# Ethernet cable (CAT-5 or greater recommended)
Download the latest firmware from the internet and update the firmware.
Network Connection
(1) System Requirements
# A broadband internet connection
# Modem
# Router
# Ethernet cable (CAT-5 or greater recommended)
(2) Settings
Check and update the firmware
Check whether new firmware is available. It is also possible to check approximately how long the update will take.
(1) Press the button "SETUP" on the remote control to display the GUI menu.
(2) Press the cursor button to select "General" > "Firmware" > "Update" > "Check Update".
(3) Press the button "ENTER".
• The latest firmware version uploaded to our website is displayed.
• Proceed to (4) if new firmware is available on our website.
• If the latest firmware is already installed, press the button "SETUP" to exit the menu.
(4) Select "Start" using the cursor buttons and then press "ENTER".
• The power display lights in red and the GUI screen display disappears during the update.
The remaining time of the update is shown on the display of the unit.
• The normal status resumes after the update is completed.
Check whether new firmware is available. It is also possible to check approximately how long the update will take.
(1) Press the button "SETUP" on the remote control to display the GUI menu.
(2) Press the cursor button to select "General" > "Firmware" > "Update" > "Check Update".
(3) Press the button "ENTER".
• The latest firmware version uploaded to our website is displayed.
• Proceed to (4) if new firmware is available on our website.
• If the latest firmware is already installed, press the button "SETUP" to exit the menu.
(4) Select "Start" using the cursor buttons and then press "ENTER".
• The power display lights in red and the GUI screen display disappears during the update.
The remaining time of the update is shown on the display of the unit.
• The normal status resumes after the update is completed.
Precautions for Updates
• The environment and settings must allow connection to broadband Internet for updates.
• Never turn off the power before an update is completed.
• It takes around 1 hour to complete the update.
Once an update is started, normal operations cannot be performed until it is completed.
The GUI menu settings and image adjustment settings of this unit may be initialized.
Take note of your settings beforehand and reconfigure them after the update.
• The environment and settings must allow connection to broadband Internet for updates.
• Never turn off the power before an update is completed.
• It takes around 1 hour to complete the update.
Once an update is started, normal operations cannot be performed until it is completed.
The GUI menu settings and image adjustment settings of this unit may be initialized.
Take note of your settings beforehand and reconfigure them after the update.
ADJUSTMENT
Adjusting Idling Current
Preparation
(1) Prepare a DV voltmeter.
(2) Place the unit in normal usage conditions, away from highly ventilated areas such as next to an air conditioning machine or electric fan.
The set requires an ambient temperature of 15℃ ~30℃ and standard humidity.
(3) Settings of This Unit
# POWER (Power source switch) STANDBY
# SPEAKER (Speaker terminal) No load
( Do not connect equipment such as speakers or dummy resistors. )
Adjustment Procedure
(1) Remove the top cover and turn VR714, VR724, VR734, VR744, VR754, VR764, VR774 of the AMP PCB as far anticlockwise(c) as possible.
(2) Connect the DC Voltmeter test points.
FRONT-Lch ： CN715
FRONT-Rch ： CN725
CENTER ch ： CN735
SURROUND-Lch ： CN745
SURROUND-Rch ： CN755
SURROUND-BACK Lch ： CN765
SURROUND-BACK Rch ： CN775
(3) Connect the power cord to an outlet. Next, press the power button to turn on the power.
(4) Set this unit as follows.
MASTER VOLUME ： "---" anticlockwise (c min.)
SPEAKER (Speaker terminal) ： No load
( Do not connect equipment such as speakers or dummy resistors. )
MODE ： MCH STEREO
FUNCTION ： DVD
(5) Turn VR714 clockwise (x) and adjust the voltage of the test point to "6.5mV ± 0.5mV DC" within 2 minutes.
(6) 10 minutes after the preliminary adjustment, turn VR714 and set the voltage as "8.0mV ± 0.5mV DC".
(7) Adjust the variable resistance of each channel using the same method.
Adjusting Idling Current
Preparation
(1) Prepare a DV voltmeter.
(2) Place the unit in normal usage conditions, away from highly ventilated areas such as next to an air conditioning machine or electric fan.
The set requires an ambient temperature of 15℃ ~30℃ and standard humidity.
(3) Settings of This Unit
# POWER (Power source switch) STANDBY
# SPEAKER (Speaker terminal) No load
( Do not connect equipment such as speakers or dummy resistors. )
Adjustment Procedure
(1) Remove the top cover and turn VR714, VR724, VR734, VR744, VR754, VR764, VR774 of the AMP PCB as far anticlockwise(c) as possible.
(2) Connect the DC Voltmeter test points.
FRONT-Lch ： CN715
FRONT-Rch ： CN725
CENTER ch ： CN735
SURROUND-Lch ： CN745
SURROUND-Rch ： CN755
SURROUND-BACK Lch ： CN765
SURROUND-BACK Rch ： CN775
(3) Connect the power cord to an outlet. Next, press the power button to turn on the power.
(4) Set this unit as follows.
MASTER VOLUME ： "---" anticlockwise (c min.)
SPEAKER (Speaker terminal) ： No load
( Do not connect equipment such as speakers or dummy resistors. )
MODE ： MCH STEREO
FUNCTION ： DVD
(5) Turn VR714 clockwise (x) and adjust the voltage of the test point to "6.5mV ± 0.5mV DC" within 2 minutes.
(6) 10 minutes after the preliminary adjustment, turn VR714 and set the voltage as "8.0mV ± 0.5mV DC".
(7) Adjust the variable resistance of each channel using the same method.
