Category: AV Receiver Repair and Service
Contents of this article
- Factory reset procedure
- Firmware update
- Idle current adjustment procedure
DENON AVR3313
Initializing AV RECEIVER
INTEGRATED NETWORK AV RECEIVER initialization should be performed when the ucom, peripheral parts of μcom, and Digital P.W.B. were replaced.
1. Turn off the power pressing POWER button.
2. Press POWER button while simultaneously while pressing "Cursor UP" and "Cursor DOWN" buttons.
3. Check that the entire display is flashing at intervals of about 1 second, and then release the 2 buttons.
The microprocessor will be initialized.
INTEGRATED NETWORK AV RECEIVER initialization should be performed when the ucom, peripheral parts of μcom, and Digital P.W.B. were replaced.
1. Turn off the power pressing POWER button.
2. Press POWER button while simultaneously while pressing "Cursor UP" and "Cursor DOWN" buttons.
3. Check that the entire display is flashing at intervals of about 1 second, and then release the 2 buttons.
The microprocessor will be initialized.
SPECIAL MODE
Special mode setting button
Press the "Power operation (X)" button to turn on the power while pressing both the buttons A and the button B at the same time.
Turn on the power, then press and hold down the A and B buttons for over 3 seconds.
Special mode setting button
Press the "Power operation (X)" button to turn on the power while pressing both the buttons A and the button B at the same time.
Turn on the power, then press and hold down the A and B buttons for over 3 seconds.
ucom/DSP Version display mode
Operation specifications
µcom/DSP version display mode:
When the set is started up in this mode, the version information is displayed.
Starting up:
Press the "ON/STANDBY" button to turn on the power while pressing the "SETUP" and "OPTION" buttons.
Now, press the "STATUS" button to the display the 2nd item information on the FL Display.
When the version is displayed on the FL Display, the version list is also displayed on the OSD.
Operation specifications
µcom/DSP version display mode:
When the set is started up in this mode, the version information is displayed.
Starting up:
Press the "ON/STANDBY" button to turn on the power while pressing the "SETUP" and "OPTION" buttons.
Now, press the "STATUS" button to the display the 2nd item information on the FL Display.
When the version is displayed on the FL Display, the version list is also displayed on the OSD.
Version display on the Setup
Menu
Use the following procedure to display the firmware version.
(1) Press the "SETUP" button on the remote control.
(2) Select "General-Information-Firmware".
Use the following procedure to display the firmware version.
(1) Press the "SETUP" button on the remote control.
(2) Select "General-Information-Firmware".
PANEL/REMOTE LOCK Selection
mode
Behavior specifications
In this mode, you can switch between the PANEL LOCK MODE and the Mode for preventing remote control acceptance.
Starting up
Press the "Power operation " button to turn on power while pressing the "STATUS" and "INFO" buttons.
Press the "Cursor UP/DOWN" button to select the mode and the "STATUS" button to confirm the selection.
Mode selection method and how each mode is displayed
Each time you press the "Cursor UP/DOWN" button, the mode displayed on the FL DISPLAY changes.
While the desired mode name is displayed on the FL DISPLAY, press the "STATUS" button. The set is restarted and the selected mode takes effect.
Behavior specifications
In this mode, you can switch between the PANEL LOCK MODE and the Mode for preventing remote control acceptance.
Starting up
Press the "Power operation " button to turn on power while pressing the "STATUS" and "INFO" buttons.
Press the "Cursor UP/DOWN" button to select the mode and the "STATUS" button to confirm the selection.
Mode selection method and how each mode is displayed
Each time you press the "Cursor UP/DOWN" button, the mode displayed on the FL DISPLAY changes.
While the desired mode name is displayed on the FL DISPLAY, press the "STATUS" button. The set is restarted and the selected mode takes effect.
Service Related Selection mode
Behavior specifications
In this mode, you can switch between the Diagnostic mode (SERVICE CHECK), the Displaying the protection mode
(PROTECTION) and the 232C clear mode (RS232C RESET).
Starting up
Press the "Power operation" button to turn on power while pressing the "ZONE3 SOURCE SELECT" and "STATUS" buttons.
Press the "Cursor UP/DOWN" button to select the mode and press the "ENTER" button to restart the set and make the setting take effect.
Behavior specifications
In this mode, you can switch between the Diagnostic mode (SERVICE CHECK), the Displaying the protection mode
(PROTECTION) and the 232C clear mode (RS232C RESET).
Starting up
Press the "Power operation" button to turn on power while pressing the "ZONE3 SOURCE SELECT" and "STATUS" buttons.
Press the "Cursor UP/DOWN" button to select the mode and press the "ENTER" button to restart the set and make the setting take effect.
Canceling diagnostic mode
Turn off the power by pressing the "Power operation " button.
Turn off the power by pressing the "Power operation " button.
DIAGNOSTIC MODE (Video/Audio
(signal) path confirmation mode)
This mode is used for confirming the Video and Audio (signal) paths. (Troubleshooting)
Confirming the operation of unit can be easily done after repair.
Backup data will not be lost.
Starting diagnostic mode
Press the "ZONE3 SOURCE SELECT" and "STATUS" button while simultaneously pressing those two buttons of this unit.
TUNED, STEREO and RDS are lit in FL display.
Canceling diagnostic mode
Turn off the power by pressing the ON/Standby button.
This mode is used for confirming the Video and Audio (signal) paths. (Troubleshooting)
Confirming the operation of unit can be easily done after repair.
Backup data will not be lost.
Starting diagnostic mode
Press the "ZONE3 SOURCE SELECT" and "STATUS" button while simultaneously pressing those two buttons of this unit.
TUNED, STEREO and RDS are lit in FL display.
Canceling diagnostic mode
Turn off the power by pressing the ON/Standby button.
Errors checking mode
(Displaying the protection history)
Operation specifications
Error mode (Displaying the protection history):
When the set is started up in this mode, the error information is displayed.
Operation specifications
Error mode (Displaying the protection history):
When the set is started up in this mode, the error information is displayed.
About the display on the FL
display
When the "STATUS" button is pressed after setting the error (protection history display) mode is set.
When the "STATUS" button is pressed after setting the error (protection history display) mode is set.
PROCEDURE FOR UPGRADING THE
VERSION OF THE FIRMWARE
You can update the firmware by downloading the latest version from the Internet.
How to update by DFW
Preparations before starting the operation
(1) Personal Computer (Installed "DFW_0060_AVR3313_(Rev.X.X.X).exe".
(2) RS-232C cable (9P (Male), Straight).
Connection of AV receiver
(1) Confirm the power on/off switch of the AV receiver is turning off.
(2) Connect the RS-232C cable from PC with the "RS232C Terminal of AV receiver".
You can update the firmware by downloading the latest version from the Internet.
How to update by DFW
Preparations before starting the operation
(1) Personal Computer (Installed "DFW_0060_AVR3313_(Rev.X.X.X).exe".
(2) RS-232C cable (9P (Male), Straight).
Connection of AV receiver
(1) Confirm the power on/off switch of the AV receiver is turning off.
(2) Connect the RS-232C cable from PC with the "RS232C Terminal of AV receiver".
Turn on the AV receiver
Operate the following. Turn on the AV receiver.
(1) Connect the power cable to the AC outlet while simultaneously pushing the "ZONE2 SOURCE SELECT" and
"ZONE3 SOURCE SELECT" button of the front panel.
(2) Confirm the power indicator is red.
Operate the following. Turn on the AV receiver.
(1) Connect the power cable to the AC outlet while simultaneously pushing the "ZONE2 SOURCE SELECT" and
"ZONE3 SOURCE SELECT" button of the front panel.
(2) Confirm the power indicator is red.
Run the DFW
Run the "DFW_0060_AVR3313_(Rev.X.X.X).exe" on desktop of PC.
Run the "DFW_0060_AVR3313_(Rev.X.X.X).exe" on desktop of PC.
Communication check
(1) Select the serial port number of RS-232C in PC.
(2) Click the "Check Comm." button.
(1) Select the serial port number of RS-232C in PC.
(2) Click the "Check Comm." button.
(3) When connection is good, then you can
see the "Communication check OK." message.
(4) If connection is not good, then you can
see the "Communication check NG" message.
Download the firmware
(1) Click the "Load" button.
(1) Click the "Load" button.
(2) Download the firmware from the
specified download source to PC.
Complete the firmware updating
(1) Click the "Update" button.
(1) Click the "Update" button.
(2) When writing of the firmware is
completed, the power of AV receiver turns on automatically and you can see the "Update
completed" message.
3) If you can’t complete the firmware
update, please retry the firmware update. Turn on the AV receiver".
Notice:
Please keep the following notice for firmware update.
(a) Keep the PC environment
(b) Avoid the communication cable from the electrical noise source.
(e.g. telephone cable, AC line, a fluorescent light)
(c) Don’t remove cable during update.
(d) Don’t turn off the power during update.
(e) Don’t run other PC application during update.
(f) Stop the resident program on PC (Virus checker and System check utility, etc.)
(g) Stop the screen saver on PC.
(h) Stop the power save ability on PC.
(i) In case of laptop PC, Use the AC adaptor.
Please keep the following notice for firmware update.
(a) Keep the PC environment
(b) Avoid the communication cable from the electrical noise source.
(e.g. telephone cable, AC line, a fluorescent light)
(c) Don’t remove cable during update.
(d) Don’t turn off the power during update.
(e) Don’t run other PC application during update.
(f) Stop the resident program on PC (Virus checker and System check utility, etc.)
(g) Stop the screen saver on PC.
(h) Stop the power save ability on PC.
(i) In case of laptop PC, Use the AC adaptor.
How to update by DPMS
You can update the firmware by downloading the latest version from the Internet.
Connecting to the Network
(1) System requirements
# Internet Connection by Broadband Circuit
# Modem
# Router
# Ethernet cable (CAT-5 or greater recommended)
You can update the firmware by downloading the latest version from the Internet.
Connecting to the Network
(1) System requirements
# Internet Connection by Broadband Circuit
# Modem
# Router
# Ethernet cable (CAT-5 or greater recommended)
Checking and updating the
firmware
Check if the latest firmware exists. You can also check approximately time required to complete an update.
(1) Press the "SETUP" button on the remote control to display the GUI menu.
(2) Use the cursor buttons to select "GENERAL" → "FIRMWARE" → "Update" → "Check For Update".
(3) Press the "ENTER" button.
# The latest version of the firmware on the website is displayed.
# If the firmware on the website is latest, proceed to (4).
# If the latest firmware has been already installed, press the "MENU" button to close the menu.
(4) Use the cursor buttons to select "START", then press the "ENTER" button.
# During update, the power indicator lights in red and the GUI screen disappears. And an approximately remaining time is indicated on the display.
# When updating is complete the power indicator lights in green and normal status is resumed.
(5) Press the "MENU" button to close the menu.
Check if the latest firmware exists. You can also check approximately time required to complete an update.
(1) Press the "SETUP" button on the remote control to display the GUI menu.
(2) Use the cursor buttons to select "GENERAL" → "FIRMWARE" → "Update" → "Check For Update".
(3) Press the "ENTER" button.
# The latest version of the firmware on the website is displayed.
# If the firmware on the website is latest, proceed to (4).
# If the latest firmware has been already installed, press the "MENU" button to close the menu.
(4) Use the cursor buttons to select "START", then press the "ENTER" button.
# During update, the power indicator lights in red and the GUI screen disappears. And an approximately remaining time is indicated on the display.
# When updating is complete the power indicator lights in green and normal status is resumed.
(5) Press the "MENU" button to close the menu.
Cautions on Firmware Update
# In order to update the firmware, you must have the correct system requirements and settings for a broadband Internet connection.
# Do not turn off the power until updating is completed.
Even with a broadband connection to the Internet, approximately 1 hour is required for the updating procedure to be completed.
Once updating starts, normal operations on the AVR-3313 cannot be performed until updating is completed. Also, setting items of the GUI menu of AVR-3313 or setting items of the image adjustment may be initialized. Note down the settings before updating, and set them again after updating.
# In order to update the firmware, you must have the correct system requirements and settings for a broadband Internet connection.
# Do not turn off the power until updating is completed.
Even with a broadband connection to the Internet, approximately 1 hour is required for the updating procedure to be completed.
Once updating starts, normal operations on the AVR-3313 cannot be performed until updating is completed. Also, setting items of the GUI menu of AVR-3313 or setting items of the image adjustment may be initialized. Note down the settings before updating, and set them again after updating.
How to update by USB Memory
You can update the firmware by downloading the latest version with USB Memory.
Connecting to the Network
(1) Requirements
# USB Memory capacity : FAT16 : 2 GB, FAT32 : 2 TB
# USB memory devices will not work via a USB hub.
# It is not possible to use this unit by connecting the unit’s USB port to a PC via a USB cable.
# Do not use an extension cable when connecting a USB memory device.
This may cause radio interference.
Connecting to the Network
(1) Requirements
# USB Memory capacity : FAT16 : 2 GB, FAT32 : 2 TB
# USB memory devices will not work via a USB hub.
# It is not possible to use this unit by connecting the unit’s USB port to a PC via a USB cable.
# Do not use an extension cable when connecting a USB memory device.
This may cause radio interference.
Download the firmware
(1) While pressing the "STATUS" button and the "OPTION" button at the same time, power on this unit.
(2) "USB Update Start" appears in the FL Display.
(3) Press the "ENTER" button. "UpdateFileCheck" appears in the FL Display and the Update of the Firmware starts.
(4) During the update, the power indicator lights in red and the GUI screen display disappears.
The remaining update time appears in the display on the main unit.
When the update is completed, "Updateing Complete" appears in the FL Display and then this unit returns to the
normal state.
(5) Execute a initialization .
Cautions on Firmware Update
# Do not remove a USB memory until updating is completed.
# Do not turn off the power until updating is completed.
Approximately 1 hour is required for the updating procedure to be completed.
Once updating starts, normal operations on the this unit cannot be performed until updating is completed. Also, setting items of the GUI menu of this unit or setting items of the image adjustment may be initialized.
Note down the settings before updating, and set them again after updating.
(1) While pressing the "STATUS" button and the "OPTION" button at the same time, power on this unit.
(2) "USB Update Start" appears in the FL Display.
(3) Press the "ENTER" button. "UpdateFileCheck" appears in the FL Display and the Update of the Firmware starts.
(4) During the update, the power indicator lights in red and the GUI screen display disappears.
The remaining update time appears in the display on the main unit.
When the update is completed, "Updateing Complete" appears in the FL Display and then this unit returns to the
normal state.
(5) Execute a initialization .
Cautions on Firmware Update
# Do not remove a USB memory until updating is completed.
# Do not turn off the power until updating is completed.
Approximately 1 hour is required for the updating procedure to be completed.
Once updating starts, normal operations on the this unit cannot be performed until updating is completed. Also, setting items of the GUI menu of this unit or setting items of the image adjustment may be initialized.
Note down the settings before updating, and set them again after updating.
Cautions on Firmware Update
When an error code as shown above appears in the DISPLAY, check the following:
# Check whether the Firmware downloaded to the USB memory is correct (whether the MODEL name and area of the downloaded Firmware match those for the product, and whether the USB Memory contains data other than the latest Firmware).
# Update after resetting the product.
# Use a different USB memory.
When an error code as shown above appears in the DISPLAY, check the following:
# Check whether the Firmware downloaded to the USB memory is correct (whether the MODEL name and area of the downloaded Firmware match those for the product, and whether the USB Memory contains data other than the latest Firmware).
# Update after resetting the product.
# Use a different USB memory.
Adjusting Idling Current
Required measurement equipment: DC Voltmeter
1. Preparation
(1) Avoid direct blow from an air conditioner or an electric fan, and adjust the unit at normal room temperature 15 °C ~ 30 °C (59 °F ~ 86 °F).
(2) Presetting
# POWER (Power source switch) STANDBY
# SPEAKER (Speaker terminal) No load
(Do not connect speaker, dummy resistor, etc.)
2. Adjustment
(1) Remove top cover and set VR714,VR724,VR734,VR744,VR754,VR764,VR774 on 7CH AMP UNIT at fully counterclockwise (c) position.
(2) Connect DC Voltmeter to test points (FRONT-Lch: CN715, FRONT-Rch: CN725, CENTER ch: CN735, SURROUNDLch: CN745, SURROUND-Rch: CN755, SURROUND-BACK Lch: CN765, SURROUND-BACK Rch: CN775.
(3) Connect power cord to AC Line, and turn power switch "ON".
(4) Presetting.
MASTER VOLUME : "---" counterclockwise (c min.)
SPEAKER (Speaker terminal) : No load
(Do not connect speaker, dummy resistor, etc.)
MODE : MCH STEREO
FUNCTION : DVD
(5) Within 2 minutes after the power on, turn VR714 clockwise (x) to adjust the TEST POINT voltage to
6.5mV ± 0.5mV DC.
(6) After 10 minutes from the preset above, turn VR714 to set the voltage to 8mV ± 0.5mV DC.
(7) Adjust the Variable Resistors of other channels in the same way.
Required measurement equipment: DC Voltmeter
1. Preparation
(1) Avoid direct blow from an air conditioner or an electric fan, and adjust the unit at normal room temperature 15 °C ~ 30 °C (59 °F ~ 86 °F).
(2) Presetting
# POWER (Power source switch) STANDBY
# SPEAKER (Speaker terminal) No load
(Do not connect speaker, dummy resistor, etc.)
2. Adjustment
(1) Remove top cover and set VR714,VR724,VR734,VR744,VR754,VR764,VR774 on 7CH AMP UNIT at fully counterclockwise (c) position.
(2) Connect DC Voltmeter to test points (FRONT-Lch: CN715, FRONT-Rch: CN725, CENTER ch: CN735, SURROUNDLch: CN745, SURROUND-Rch: CN755, SURROUND-BACK Lch: CN765, SURROUND-BACK Rch: CN775.
(3) Connect power cord to AC Line, and turn power switch "ON".
(4) Presetting.
MASTER VOLUME : "---" counterclockwise (c min.)
SPEAKER (Speaker terminal) : No load
(Do not connect speaker, dummy resistor, etc.)
MODE : MCH STEREO
FUNCTION : DVD
(5) Within 2 minutes after the power on, turn VR714 clockwise (x) to adjust the TEST POINT voltage to
6.5mV ± 0.5mV DC.
(6) After 10 minutes from the preset above, turn VR714 to set the voltage to 8mV ± 0.5mV DC.
(7) Adjust the Variable Resistors of other channels in the same way.
