Category: AV receiver Repair
Contents of this article
- Firmware update Via Internet
- Firmware update Via USB
ONKYO TX-NR1009
Updating the
Firmware via Network
The AV receiver allows you to update the
firmware using network connection on the rear panel.
Note
# Make sure your AV receiver and TV are turned on and an Ethernet cable is connected to the rear panel of the AV receiver.
# Never unplug or turn off the AV receiver while it is being updated.
# Never plug or unplug an HDMI or Ethernet cable during the update process.
# Do not attempt to access the AV receiver from your PC while it is being updated.
# Never unplug the power cord during the update process.
# It takes maximum 60 minutes to complete the firmware update.
# The AV receiver will retain all your settings after the update is finished.
Note
# Make sure your AV receiver and TV are turned on and an Ethernet cable is connected to the rear panel of the AV receiver.
# Never unplug or turn off the AV receiver while it is being updated.
# Never plug or unplug an HDMI or Ethernet cable during the update process.
# Do not attempt to access the AV receiver from your PC while it is being updated.
# Never unplug the power cord during the update process.
# It takes maximum 60 minutes to complete the firmware update.
# The AV receiver will retain all your settings after the update is finished.
Before you start
# Set the “HDMI Control(RIHD)” setting to “Off”
# Turn off the controller device connected via RS232C and via Ethernet network.
# Turn off Zone 2 and Zone 3.
# Stop playback of contents from Internet Radio, iPod/iPhone, USB or servers, etc.
# Set the “HDMI Control(RIHD)” setting to “Off”
# Turn off the controller device connected via RS232C and via Ethernet network.
# Turn off Zone 2 and Zone 3.
# Stop playback of contents from Internet Radio, iPod/iPhone, USB or servers, etc.
Update procedure
1. Press RECEIVER followed by SETUP on the remote controller. The Setup menu will be displayed on the
TV screen. The procedures thereafter can also be performed on the AV receiver
by using its SETUP, arrow and ENTER buttons.
2. Select “Hardware Setup” and press ENTER.
3. Select “Firmware Update” and press ENTER. Note that the “Firmware Update” option will be grayed out for a short while after the AV receiver is turned on. Please wait until it becomes operable.
4. Select “via NET” and press ENTER.
5. Select “Update” and press ENTER.
The update process will begin.
During the update process, the on-screen display may disappear depending on the updated program. When this occurs, you can still view the update progress on the front display of the AV receiver. The on-screen display will reappear after the update is complete, and upon turning the AV receiver off and on again.
6. The message “Completed!” appears on the front display of the AV receiver, indicating that the update has been completed.
2. Select “Hardware Setup” and press ENTER.
3. Select “Firmware Update” and press ENTER. Note that the “Firmware Update” option will be grayed out for a short while after the AV receiver is turned on. Please wait until it becomes operable.
4. Select “via NET” and press ENTER.
5. Select “Update” and press ENTER.
The update process will begin.
During the update process, the on-screen display may disappear depending on the updated program. When this occurs, you can still view the update progress on the front display of the AV receiver. The on-screen display will reappear after the update is complete, and upon turning the AV receiver off and on again.
6. The message “Completed!” appears on the front display of the AV receiver, indicating that the update has been completed.
7 Using 8ON/STANDBY on the front
panel, turn off and on the AV receiver. Do not use 8RECEIVER on
the remote controller. Congratulations! You now have the latest firmware installed
on your Onkyo AV receiver.
Troubleshooting Network update failures
Case 1:
If “No Update” is displayed on the front display of the AV receiver, it means that the firmware has already been updated. You do not need to do anything further.
Case 2:
If an error occurs, “Error!! *-**” is displayed on the front display of the AV receiver. (Alpha-numeric characters on the front display are denoted by asterisks.) Refer to the following table and take appropriate action.
If “No Update” is displayed on the front display of the AV receiver, it means that the firmware has already been updated. You do not need to do anything further.
Case 2:
If an error occurs, “Error!! *-**” is displayed on the front display of the AV receiver. (Alpha-numeric characters on the front display are denoted by asterisks.) Refer to the following table and take appropriate action.
Error Code *-10, *-20
The Ethernet cable was not detected. Reconnect
the cable properly.
Error Code *-11, *-13, *-21,
*-28
Internet connection error.
Check the following items:
# Make sure the IP address, subnet mask, gateway address, and DNS server are configured properly.
# Make sure the router is turned on.
# Make sure the AV receiver and the router are connected with an Ethernet cable.
# Make sure your router is configured properly..
# If your network allows only one client connection and there is any other device already connected, the AV receiver will not be able to access the network. Consult your Internet Service Provider (ISP).
# If your modem does not function as a router, you will need a router. Depending on your network, you may need to configure the proxy server if necessary. See the document provided by your ISP. If you are still unable to access the Internet, the DNS or proxy server may be temporarily down. Contact your ISP.
Check the following items:
# Make sure the IP address, subnet mask, gateway address, and DNS server are configured properly.
# Make sure the router is turned on.
# Make sure the AV receiver and the router are connected with an Ethernet cable.
# Make sure your router is configured properly..
# If your network allows only one client connection and there is any other device already connected, the AV receiver will not be able to access the network. Consult your Internet Service Provider (ISP).
# If your modem does not function as a router, you will need a router. Depending on your network, you may need to configure the proxy server if necessary. See the document provided by your ISP. If you are still unable to access the Internet, the DNS or proxy server may be temporarily down. Contact your ISP.
Case 3:
If an error occurs during the update process, disconnect then reconnect the AC power cord and try again.
Case 4:
If an error occurs due to a wrong selection of input sources, turn off and on the AV receiver. Then retry the update.
If an error occurs during the update process, disconnect then reconnect the AC power cord and try again.
Case 4:
If an error occurs due to a wrong selection of input sources, turn off and on the AV receiver. Then retry the update.
Updating the
Firmware via USB
The AV receiver allows you to update the firmware using a
USB device.
Note
# Never unplug or turn off the AV receiver during the update process.
# Never plug or unplug an HDMI cable or a USB device during the update process.
# Never unplug the USB storage device containing the firmware file or the AC power cord during the update process.
# Do not attempt to access the AV receiver from your PC while it is being updated.
# It takes maximum 60 minutes to complete the firmware update.
# The AV receiver will retain all your settings after the update is finished.
Note
# Never unplug or turn off the AV receiver during the update process.
# Never plug or unplug an HDMI cable or a USB device during the update process.
# Never unplug the USB storage device containing the firmware file or the AC power cord during the update process.
# Do not attempt to access the AV receiver from your PC while it is being updated.
# It takes maximum 60 minutes to complete the firmware update.
# The AV receiver will retain all your settings after the update is finished.
Before you start
# Set the “HDMI Control(RIHD)” setting to “Off”
# Turn off the controller device connected via RS232C and via Ethernet network.
# Turn off Zone 2 and Zone 3.
# Stop playback of contents from Internet Radio, iPod/iPhone, USB or servers, etc.
# If there is any data in the USB device, remove it first.
# Set the “HDMI Control(RIHD)” setting to “Off”
# Turn off the controller device connected via RS232C and via Ethernet network.
# Turn off Zone 2 and Zone 3.
# Stop playback of contents from Internet Radio, iPod/iPhone, USB or servers, etc.
# If there is any data in the USB device, remove it first.
Update procedure
1. Connect a USB device to your PC. If there is any data in the USB device, remove it first.
2. Download the firmware file from the Onkyo web site. The file name is as follows:
ONKAVR****_************.zip
Unzip the downloaded file. The following three files are created:
ONKAVR****_************.of1
ONKAVR****_************.of2
ONKAVR****_************.of3
3. Copy the extracted files to the USB device. Be careful not to copy the zip file.
4. Remove the USB device from your PC and connect it to the USB port on the AV receiver. When the AV receiver has two USB ports, you can use either one.
5. Make sure the AV receiver and TV are turned on. If the AV receiver is in standby mode, press
8.ON/STANDBY on the AV receiver to light up the front display.
6. Select the USB input source. “Now Initializing…” is displayed on the front display and then the name of the USB device is displayed. It takes 20 to 30 seconds to recognize the USB device.
2. Download the firmware file from the Onkyo web site. The file name is as follows:
ONKAVR****_************.zip
Unzip the downloaded file. The following three files are created:
ONKAVR****_************.of1
ONKAVR****_************.of2
ONKAVR****_************.of3
3. Copy the extracted files to the USB device. Be careful not to copy the zip file.
4. Remove the USB device from your PC and connect it to the USB port on the AV receiver. When the AV receiver has two USB ports, you can use either one.
5. Make sure the AV receiver and TV are turned on. If the AV receiver is in standby mode, press
8.ON/STANDBY on the AV receiver to light up the front display.
6. Select the USB input source. “Now Initializing…” is displayed on the front display and then the name of the USB device is displayed. It takes 20 to 30 seconds to recognize the USB device.
7. Press RECEIVER followed by SETUP on the remote controller.
The setup menu will be displayed on the TV screen. The procedures thereafter can also be performed on the AV receiver by using its SETUP, arrow and ENTER buttons.
8. Select “Hardware Setup” and press ENTER.
9. Select “Firmware Update” and press ENTER.
10. Select “via USB” and press ENTER.
11. Select “Update” and press ENTER.
The update process will begin.
During the update process, the on-screen display may disappear depending on the updated program. When this occurs, you can still view the update progress on the front display of the AV receiver. The on-screen display will reappear after the update is complete, and upon turning the AV receiver off and on again.
Do not turn off the AV receiver and do not remove the USB device during the update process.
12. The message “Completed!” appears on the front display of the AV receiver, indicating that the update has been completed.
13. Using 8ON/STANDBY on the front panel, turn off the AV receiver and then remove the USB device.
Do not use 8RECEIVER on the remote controller. Congratulations! You now have the latest firmware installed on your Onkyo AV receiver.
The setup menu will be displayed on the TV screen. The procedures thereafter can also be performed on the AV receiver by using its SETUP, arrow and ENTER buttons.
8. Select “Hardware Setup” and press ENTER.
9. Select “Firmware Update” and press ENTER.
10. Select “via USB” and press ENTER.
11. Select “Update” and press ENTER.
The update process will begin.
During the update process, the on-screen display may disappear depending on the updated program. When this occurs, you can still view the update progress on the front display of the AV receiver. The on-screen display will reappear after the update is complete, and upon turning the AV receiver off and on again.
Do not turn off the AV receiver and do not remove the USB device during the update process.
12. The message “Completed!” appears on the front display of the AV receiver, indicating that the update has been completed.
13. Using 8ON/STANDBY on the front panel, turn off the AV receiver and then remove the USB device.
Do not use 8RECEIVER on the remote controller. Congratulations! You now have the latest firmware installed on your Onkyo AV receiver.
Troubleshooting USB update failures
Case 1:
If “No Update” is displayed on the front display of the AV receiver, it means that the firmware has already been updated. You do not need to do anything further.
Case 2:
If an error occurs, “Error!! *-**” is displayed on the front display of the AV receiver. (Alpha-numeric characters on the front display are denoted by asterisks.) Refer to the following table and take appropriate action.
Case 1:
If “No Update” is displayed on the front display of the AV receiver, it means that the firmware has already been updated. You do not need to do anything further.
Case 2:
If an error occurs, “Error!! *-**” is displayed on the front display of the AV receiver. (Alpha-numeric characters on the front display are denoted by asterisks.) Refer to the following table and take appropriate action.
Error Code *-10, *-20
The USB device was not detected. Make sure the
USB flash memory or USB cable is properly connected to the USB port. If the USB
storage device has its own power supply, use it to power the USB device.
Error Code *-14
The firmware file was not found in the root folder
of the USB device, or the firmware file is for another model. Retry and
download the file on the support page of the web site, following the on-site
instructions. If the error persists, please contact Onkyo Support and provide
the error code.
Case 3:
If an error occurs during the update, disconnect then reconnect the AC power cord and try again.
Case 4:
If an error occurs due to a wrong selection of input sources, turn off and on the AV receiver. Then retry the update.
If an error occurs during the update, disconnect then reconnect the AC power cord and try again.
Case 4:
If an error occurs due to a wrong selection of input sources, turn off and on the AV receiver. Then retry the update.
Resetting REMOTE
of ONKYO TX-NR1009
Resetting REMOTE
MODE Buttons
1. While holding down REMOTE MODE that you want to reset, press and hold down HOME until REMOTE
MODE button lights (about 3 seconds).
2. Within 30 seconds, press REMOTE MODE again. REMOTE MODE button flashes twice, indicating that
the button has been reset. Each of REMOTE MODE is preprogrammed with a remote
control code. When a button is reset, its preprogrammed code is restored.
Resetting the
Remote Controller
You can reset the remote controller to its
default settings.
1. While holding down RECEIVER, press and hold down HOME until RECEIVER lights (about 3 seconds).
2. Within 30 seconds, press RECEIVER again. RECEIVER flashes twice, indicating that the remote controller has been reset.
1. While holding down RECEIVER, press and hold down HOME until RECEIVER lights (about 3 seconds).
2. Within 30 seconds, press RECEIVER again. RECEIVER flashes twice, indicating that the remote controller has been reset.
