Category: Treadmill Repair and Service
Contents of this article
- Error code and solution
- Running belt Tension
- Running belt tracking
HEALTH STREAM T560
ERROR CODES - CAUSES –
SOLUTION
Er 01 - Speed sensor
Speed sensor is broken. Main power relay is
broken(in the motor controller).
Motor is broken or motor wire is badly connected.
Motor is broken or motor wire is badly connected.
PWM circuit that is in console is broken. Main
cable is damaged.
Turn off and on the power. Push Start key to
test the treadmill.
Warning : Do not step on the treadmill, it is very dangerous.
1) Check if motor is running for short time. if NO.
Check motor wire connection, motor brush connection, motor itself. Motor controller circuit or signal cable was broken. PWM circuit that is in console was broken.
if YES
Speed sensor wire connection , or speed sensor was broken. Speed sensor circuit that is in motor controller was broken. Signal cable or console was broken.
Warning : Do not step on the treadmill, it is very dangerous.
1) Check if motor is running for short time. if NO.
Check motor wire connection, motor brush connection, motor itself. Motor controller circuit or signal cable was broken. PWM circuit that is in console was broken.
if YES
Speed sensor wire connection , or speed sensor was broken. Speed sensor circuit that is in motor controller was broken. Signal cable or console was broken.
Er 02 - Over speed
When treadmill runs faster than target speed.
– Check Power circuit.
When User kicks the treadmill belt faster intentionally.
Frequency is very low. It usually happens during workout(14Km/h to 16Km/H).
When User kicks the treadmill belt faster intentionally.
Frequency is very low. It usually happens during workout(14Km/h to 16Km/H).
Turn off and on the power.
Start the treadmill and check if there are Error 41 or others.
Warning : Do not step on the treadmill, it is very dangerous.
Start the treadmill and check if there are Error 41 or others.
Warning : Do not step on the treadmill, it is very dangerous.
Er 06 – Memory
EEPROM of console error, eeprom problem or
circuit problem.
Frequency is very low.
Frequency is very low.
Turn off and on again. If it happens continually
, you have to change the console.
Er 08 - Angle switch
Angle switch broken. When the treadmill is folded.
When Err 08 on the console, even if treadmill
is not folded. Check the cable connection first and then check the angle
switch(motor control board).
Er 15 Under speed
When treadmill runs slower than target speed.
Motor is damaged. AC input is lower than normal value(lower than 210VAC), with
heavy user.
Deck and belt condition is not good.(Check silicone).
Deck and belt condition is not good.(Check silicone).
Turn off and on the power.
Push Start key to test the treadmill.
Warning : Do not step on the treadmill, it is very dangerous.
During testing, if motor makes electric howling noise.
Check the motor condition and motor wires are tightly connected.
Check the condition of deck and belt, if deck and belt are damaged
you have to change the deck and belt , and lubricate it with silicone.
Push Start key to test the treadmill.
Warning : Do not step on the treadmill, it is very dangerous.
During testing, if motor makes electric howling noise.
Check the motor condition and motor wires are tightly connected.
Check the condition of deck and belt, if deck and belt are damaged
you have to change the deck and belt , and lubricate it with silicone.
Er 05, Er 51, Er 52, Er 53 – Elevation
Check incline sensor or motor.
Err 51,Err 52,Err 53 happen during self test or calibration.
Err 51,Err 52,Err 53 happen during self test or calibration.
Turn off and on the power.
Calibrate the elevation motor again and check the console value.
Push and hole 12%+ 6% keys together for 2seconds to calibrate the motor.
Then treadmill goes up and goes down to the bottom, please check the value on the monitor.
It should be more than 190 at the top, and it should be less than 40 at the bottom.
Check the error message.
Er 51, Er 52, Er 53 or no message.
Check the elevation motor runs or not, when you test it ?
Warning : Do not step on the treadmill, it is very dangerous.
If no error message,
Please send the value that is displayed of the LCD during calibration to Healthstream R&D center.
You have to do calibration again, if you want to use the elevation function.
Calibrate the elevation motor again and check the console value.
Push and hole 12%+ 6% keys together for 2seconds to calibrate the motor.
Then treadmill goes up and goes down to the bottom, please check the value on the monitor.
It should be more than 190 at the top, and it should be less than 40 at the bottom.
Check the error message.
Er 51, Er 52, Er 53 or no message.
Check the elevation motor runs or not, when you test it ?
Warning : Do not step on the treadmill, it is very dangerous.
If no error message,
Please send the value that is displayed of the LCD during calibration to Healthstream R&D center.
You have to do calibration again, if you want to use the elevation function.
Er 40 , Er 41 – Over acceleration
Treadmill accelerates too fast than normal.
It happens when the speed is less than 8 Km/H.
Fatal error. Stop using treadmill.
Power circuit could be broken.
Same as Er 40, but it happens at the beginning of workout.( During Start)
It happens when the speed is less than 8 Km/H.
Fatal error. Stop using treadmill.
Power circuit could be broken.
Same as Er 40, but it happens at the beginning of workout.( During Start)
Turn off and on the power.
Start the treadmill and check the Error message again.
Check the motor runs or not , when you test it ?
Warning : Do not step on the treadmill, it is very dangerous.
Start the treadmill and check the Error message again.
Check the motor runs or not , when you test it ?
Warning : Do not step on the treadmill, it is very dangerous.
Treadmill will not start
Potential cause
1. Not plugged in
2. Safety tether key not inserted
3. House circuit breaker tripped
4. Treadmill circuit breaker tripped
5. Switch on OFF
1. Not plugged in
2. Safety tether key not inserted
3. House circuit breaker tripped
4. Treadmill circuit breaker tripped
5. Switch on OFF
Corrections
1. Plug into grounded outlet.
2. Insert safety tether key into console.
3. Reset or replace fuse.
4. Lubricate treadmill deck and reset.
5. Turn switch to ON
1. Plug into grounded outlet.
2. Insert safety tether key into console.
3. Reset or replace fuse.
4. Lubricate treadmill deck and reset.
5. Turn switch to ON
Running belt slips
Potential cause
1. Running belt not tight enough
2. Drive belt not tight enough
2. Drive belt not tight enough
Corrections
1. Adjust running belt tension
2. Adjust drive belt tension
2. Adjust drive belt tension
How To Adjust Running Belt Tension
Tools Required: Allen key set. (All fasteners
are metric. Make sure that you have metric tools.)
1. Locate the two belt tensioning bolts on
each side of the rear roller mounting bracket. The tensioning bolts are accessible
from the holes provided in the rear roller guards.
2. Enter the manual program and adjust the belt alignment by running unit for five minutes at 8.0 kph. DO NOT run on the BELT.
3. Speed up to 16kph and check if the belt centers the treadmill.
4. Using the SPEED- button to slow down to 1kph. With the running belt speed at 2 mph (3.2 kph), begin walking on the treadmill. Tightly grasp the handlebars and attempt to stall the running belt. If the running belt slips, continue step until it’s not slippy.
5. Stop the treadmill and alternately turn the running belt tensioning bolts (A) 1/4 turn clockwise to tension (See How To Adjust Running Belt Tracking). Repeat Step 3 and Step 4 until slipping is eliminated. DO NOT EXCEED ONE FULL TURN!
2. Enter the manual program and adjust the belt alignment by running unit for five minutes at 8.0 kph. DO NOT run on the BELT.
3. Speed up to 16kph and check if the belt centers the treadmill.
4. Using the SPEED- button to slow down to 1kph. With the running belt speed at 2 mph (3.2 kph), begin walking on the treadmill. Tightly grasp the handlebars and attempt to stall the running belt. If the running belt slips, continue step until it’s not slippy.
5. Stop the treadmill and alternately turn the running belt tensioning bolts (A) 1/4 turn clockwise to tension (See How To Adjust Running Belt Tracking). Repeat Step 3 and Step 4 until slipping is eliminated. DO NOT EXCEED ONE FULL TURN!
How To Adjust Running Belt Tracking
1. After the treadmill has been installed and
leveled, the belt must be checked for confirm proper tracking. First, plug the
power cord into an appropriate outlet and turn the treadmill power ON.
2. Press the QUICK START button then increase speed to 8.0kph by pressing the SPEED+ button.
3. If the running belt has moved to the RIGHT, turn the RIGHT tension bolt 1/4 turn CLOCKWISE and the left tension bolt 1/4 turn counterclockwise to start the running belt tracking back to the center of the rear roller. If the running belt has moved to the LEFT, turn the left tension bolt 1/4 turn CLOCKWISE and the right tension bolt 1/4 turn counterclockwise to start the running belt tracking back to the center of the rear roller.
4. Repeat this adjustment until the running belt appears centered. The belt should be equal distance (B) on both sides of the rear roller.
5. Allow the unit to operate for several minutes to see if the belt remains centered. NOTE: During the adjustment above, DO NOT exceed one full turn of the adjusting screws in either direction.
2. Press the QUICK START button then increase speed to 8.0kph by pressing the SPEED+ button.
3. If the running belt has moved to the RIGHT, turn the RIGHT tension bolt 1/4 turn CLOCKWISE and the left tension bolt 1/4 turn counterclockwise to start the running belt tracking back to the center of the rear roller. If the running belt has moved to the LEFT, turn the left tension bolt 1/4 turn CLOCKWISE and the right tension bolt 1/4 turn counterclockwise to start the running belt tracking back to the center of the rear roller.
4. Repeat this adjustment until the running belt appears centered. The belt should be equal distance (B) on both sides of the rear roller.
5. Allow the unit to operate for several minutes to see if the belt remains centered. NOTE: During the adjustment above, DO NOT exceed one full turn of the adjusting screws in either direction.
