Category: Laptop Repair and Service
Contents of this article
- How to removal the Back cover
- How to remove the display
- How to remove the battery
HP ElitePad 1000 G2
WHATS
INSIDE ? ( HARDWARE )
Processor - Intel AtomTM Processor 6
Chipset - Integrated SoC PCH
Memory - LPDDR3 1067 MHz; 4 GB
Internal Storage - 64 GB or 128 GB eMMC9
Display - 10.1”diagonal WUXGA (1900 x 1200) Multi-touch capacitive digitizer, auto rotate, Corning Gorilla Glass 3
Graphics - Intel HD Graphics
Audio/Visual - HD audio with DTS Sound +; 2 integrated stereo speakers
2 digital microphones; 1 Headphone/microphone jack combo
2.1 MP (1080p) Front-facing camera; 8 MP Rear-facing camera with LED flash
Wireless Support - WLAN Broadcom 43241 802.11 a/b/g/n (2x2)+ Bluetooth 4.0 LE SDIO8 WWAN
Optional HP hs3110 HSPA+ Mobile Broadband Module 3,8
Optional HP lt4111 LTE/EV-DO/HSPA+ Gobi 4G Module 1,3
Optional HP lt4112 LTE/HSPA+ Gobi 4G Module1,3
Connectors - 1 System Connector
Chipset - Integrated SoC PCH
Memory - LPDDR3 1067 MHz; 4 GB
Internal Storage - 64 GB or 128 GB eMMC9
Display - 10.1”diagonal WUXGA (1900 x 1200) Multi-touch capacitive digitizer, auto rotate, Corning Gorilla Glass 3
Graphics - Intel HD Graphics
Audio/Visual - HD audio with DTS Sound +; 2 integrated stereo speakers
2 digital microphones; 1 Headphone/microphone jack combo
2.1 MP (1080p) Front-facing camera; 8 MP Rear-facing camera with LED flash
Wireless Support - WLAN Broadcom 43241 802.11 a/b/g/n (2x2)+ Bluetooth 4.0 LE SDIO8 WWAN
Optional HP hs3110 HSPA+ Mobile Broadband Module 3,8
Optional HP lt4111 LTE/EV-DO/HSPA+ Gobi 4G Module 1,3
Optional HP lt4112 LTE/HSPA+ Gobi 4G Module1,3
Connectors - 1 System Connector
DISASSEMBLING PROCEDURE
How to remove Back plate
Before removing the back plate, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or
in Hibernation, turn the tablet on, and then shut it down through the operating
system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
Remove the back plate:
1. Remove the 13 silver Phillips PM2.0×4.5 screws (1) that secure the back plate to the rear cover.
2. Remove 2 small black PM1.0×3.2 screws (2) from holes on both sides of the 70-pin connector.
3. Lift the back plate off the rear cover (3).
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
Remove the back plate:
1. Remove the 13 silver Phillips PM2.0×4.5 screws (1) that secure the back plate to the rear cover.
2. Remove 2 small black PM1.0×3.2 screws (2) from holes on both sides of the 70-pin connector.
3. Lift the back plate off the rear cover (3).
Back plate components
Use the following image to identify the components spared on the back plate.
(1): Button board
(2): Bar code reader
(3): 70-pin connector
(4): I/O board
(5): Button board
(1): Button board
(2): Bar code reader
(3): 70-pin connector
(4): I/O board
(5): Button board
How to remove Card reader cover
Before removing the card reader cover, follow these
steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back plate
Remove the card reader cover:
1. From the inside of the rear cover, remove the six Phillips PM2.0×4.5 screws (1) that secure the card reader cover.
2. Pull the two 'L' shaped metal pins away from the cover (2).
3. Remove the card reader cover from the rear cover (3).
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back plate
Remove the card reader cover:
1. From the inside of the rear cover, remove the six Phillips PM2.0×4.5 screws (1) that secure the card reader cover.
2. Pull the two 'L' shaped metal pins away from the cover (2).
3. Remove the card reader cover from the rear cover (3).
How to remove Bar code scanner
Before removing the bar code scanner, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back plate (see Back plate on page 29).
Remove the bar code scanner:
1. Remove the three Phillips PM2.0×3.2 screws (1) and the two Phillips PM1.0×3.2 screws that secure the bar code scanner to the back plate (2). Note that a cable connects to the bottom of the board.
2. Turn over the board to access the connector underneath (3).
3. Lift the tape from atop the connector (4), and then disconnect the cable from the board (5).
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back plate (see Back plate on page 29).
Remove the bar code scanner:
1. Remove the three Phillips PM2.0×3.2 screws (1) and the two Phillips PM1.0×3.2 screws that secure the bar code scanner to the back plate (2). Note that a cable connects to the bottom of the board.
2. Turn over the board to access the connector underneath (3).
3. Lift the tape from atop the connector (4), and then disconnect the cable from the board (5).
How to remove Scanner button boards (2)
Use the same procedures to remove either of the two
scanner button boards shown by callouts (1) and (5) in the
following image.
Before removing the scanner button boards, follow these
steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or
in Hibernation, turn the tablet on, and then shut it down through the operating
system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back plate
Remove the scanner button boards:
1. Lift the tape from atop the connector on the board (1), and then disconnect the cable (2).
2. Remove the two Phillips PM2.0×2.4 screws (3) that secure the board to the back plate..
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back plate
Remove the scanner button boards:
1. Lift the tape from atop the connector on the board (1), and then disconnect the cable (2).
2. Remove the two Phillips PM2.0×2.4 screws (3) that secure the board to the back plate..
3. Lift the scanner button
board from the back plate (4).
How to remove 70-pin connector
The 70-pin connector connects to the I/O board.
Before removing the 70-pin connector, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back plate
Remove the 70-pin connector:
1. From the inside of the back plate, remove the two Phillips PM2.0×4.5 screws (1) that secure the connector to the back plate.
2. Pull the connector out through the slot in the back plate, and then pull it back to gain access to the two screws underneath (2).
3. Remove the two Phillips PM2.0×4.5 screws (3).
4. Pull the connector out from the back plate to disconnect the connector from I/O board (4).
Before removing the 70-pin connector, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back plate
Remove the 70-pin connector:
1. From the inside of the back plate, remove the two Phillips PM2.0×4.5 screws (1) that secure the connector to the back plate.
2. Pull the connector out through the slot in the back plate, and then pull it back to gain access to the two screws underneath (2).
3. Remove the two Phillips PM2.0×4.5 screws (3).
4. Pull the connector out from the back plate to disconnect the connector from I/O board (4).
How to remove Display assembly
Before disassembling the tablet, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
Remove the display assembly:
1. Remove the two Phillips PM1.4×3.2 screws that secure the display assembly to the tablet.
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
Remove the display assembly:
1. Remove the two Phillips PM1.4×3.2 screws that secure the display assembly to the tablet.
2. Place the HP ElitePad
Service Tool on a flat, sturdy surface.
The HP ElitePad Service Tool is available using spare part number 714222-001.
3. Move the HP ElitePad Service Tool retention bar (1) to the left until the notch (2) in the retention bar allows the retention gate to open.
3. Move the HP ElitePad Service Tool retention bar (1) to the left until the notch (2) in the retention bar allows the retention gate to open.
4. Open the retention gate (3).
5. Place the tablet on the
service tool and slide it (1) forward until the tablet docking connector
engages with the service tool docking connector (2).
6. Close the retention gate (1)
and release the retention bar (2) to secure the tablet in the
service tool.
7. Place the suction cup (1)
on the lower right corner of the tablet display glass, making sure to place
the suction cup inside the edges of the border (2) of the display glass.
The suction cup is available using spare part number 714223-001.
8. Raise the suction cup handle (3).
9. Lock the two suction cup handles together (4).
8. Raise the suction cup handle (3).
9. Lock the two suction cup handles together (4).
10. Firmly lift up on the
suction cup to release the right side of the display assembly approximately 1/4-inch from the tablet.
11. Move the retention bar (1)
until the notch in the retention bar allows the retention gate to open.
12. Open the retention gate (2).
13. Slide the tablet out of the service tool (3).
13. Slide the tablet out of the service tool (3).
14. Disconnect the suction cup
handles (1).
15. Lower the suction cup handle (2).
16. Remove the suction cup (3).
17. Slide the display assembly (1)
to the left until the display assembly cables and connectors are
accessible.
18. Release the zero insertion force (ZIF) connector (2) to which
the TouchScreen cable is attached, and then disconnect the TouchScreen cable (3)
from the system board.
19. Release the ZIF connector (4) to which the LVDS cable is attached, and then disconnect the LVDS cable
(5) from the system board.
19. Release the ZIF connector (4) to which the LVDS cable is attached, and then disconnect the LVDS cable
(5) from the system board.
17. Slide the display assembly (1)
to the left until the display assembly cables and connectors are accessible.
18. Release the zero insertion force (ZIF) connector (2) to which
the TouchScreen cable is attached, and then disconnect the TouchScreen cable (3)
from the system board.
19. Release the ZIF connector (4) to which the LVDS cable is attached, and then disconnect the LVDS cable
(5) from the system board.
19. Release the ZIF connector (4) to which the LVDS cable is attached, and then disconnect the LVDS cable
(5) from the system board.
20. Remove the display assembly
and cables.
21. If it is necessary to replace the display assembly cables:
a. Turn the display assembly
upside down, with the bottom toward you.
b. Detach the TouchScreen cable (1) from the surface of the display assembly. (The TouchScreen cable is attached to the display assembly with double-sided adhesive.)
c. Release the ZIF connector (2) to which the TouchScreen cable is attached, and then disconnect the TouchScreen cable (3) from the display assembly.
d. Detach the display LVDS cable (4) from the surface of the display assembly. (The display LVDS cable is attached to the display assembly with double-sided adhesive.)
e. Release the ZIF connector (5) to which the display LVDS cable is attached, and then disconnect the display LVDS cable (6) from the display assembly.
The TouchScreen and display LVDS cables are included in the Display Cable Kit, spare part number 718758-001.
b. Detach the TouchScreen cable (1) from the surface of the display assembly. (The TouchScreen cable is attached to the display assembly with double-sided adhesive.)
c. Release the ZIF connector (2) to which the TouchScreen cable is attached, and then disconnect the TouchScreen cable (3) from the display assembly.
d. Detach the display LVDS cable (4) from the surface of the display assembly. (The display LVDS cable is attached to the display assembly with double-sided adhesive.)
e. Release the ZIF connector (5) to which the display LVDS cable is attached, and then disconnect the display LVDS cable (6) from the display assembly.
The TouchScreen and display LVDS cables are included in the Display Cable Kit, spare part number 718758-001.
To install the display assembly:
1. Reconnect the display LVDS and TouchScreen cables to the respective
ZIF connectors on the display assembly.
2. Toe the left side of the display assembly into the left side of the bottom case.
3. Swing the right side of the display assembly down into the right side of the bottom case.
4. Firmly press all edges of the display assembly surface to ensure it is fully engaged with the bottom case.
2. Toe the left side of the display assembly into the left side of the bottom case.
3. Swing the right side of the display assembly down into the right side of the bottom case.
4. Firmly press all edges of the display assembly surface to ensure it is fully engaged with the bottom case.
How to remove Battery
Before removing the battery, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the display assembly
5. Remove the power button board
Remove the battery:
1. Release the volume button board cable from the retention clips (1) built into the battery.
2. Release the tab (2) built into the bottom cover that secures the WWAN/GPS antenna cables, and then release the antenna cables (3).
3. Detach the WWAN/GPS main transceiver (4) from the bottom cover. (The WWAN/GPS main transceiver is attached to the bottom cover with double-sided adhesive.)
4. Remove the six Phillips PM1.3×2.0 screws (5) that secure the battery to the bottom cover.
5. Remove the battery (6).
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the display assembly
5. Remove the power button board
Remove the battery:
1. Release the volume button board cable from the retention clips (1) built into the battery.
2. Release the tab (2) built into the bottom cover that secures the WWAN/GPS antenna cables, and then release the antenna cables (3).
3. Detach the WWAN/GPS main transceiver (4) from the bottom cover. (The WWAN/GPS main transceiver is attached to the bottom cover with double-sided adhesive.)
4. Remove the six Phillips PM1.3×2.0 screws (5) that secure the battery to the bottom cover.
5. Remove the battery (6).
HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the tablet hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
To start HP PC Hardware Diagnostics UEFI using the touchscreen:
1. Shut down the tablet if it is not already powered off
2. To power on the tablet, press the Power button, and then press the Volume down button.
3. Select System Diagnostics.
4. Select the type of diagnostic test that you want to run, and then follow the on-screen instructions.
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the tablet hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
To start HP PC Hardware Diagnostics UEFI using the touchscreen:
1. Shut down the tablet if it is not already powered off
2. To power on the tablet, press the Power button, and then press the Volume down button.
3. Select System Diagnostics.
4. Select the type of diagnostic test that you want to run, and then follow the on-screen instructions.
To start HP PC Hardware Diagnostics UEFI using a
keyboard:
1. Turn on or restart the tablet, quickly press the ESC button on the tablet, and then press f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB drive
1. Turn on or restart the tablet, quickly press the ESC button on the tablet, and then press f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB drive
b. Hard drive
c. BIOS
2. When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the on-screen instructions
c. BIOS
2. When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the on-screen instructions
