Tuesday, December 29, 2015

PHILIPS HDD1420-HDD1620-HDD1630-HDD1635-HDD1830-HDD1835 Micro Audio Jukebox Firmware update procedure +Firmware and software upgrades 1. If you have not already installed the Device Manager download the latest version of the Device Manager from philips.com/support. You may need to enter your language preference and the model number e.g.HDD1630, to access the Device/Firmware Manager upgrade file.

PHILIPS HDD1420-HDD1620-HDD1630-HDD1635-HDD1830-HDD1835

Firmware and software upgrades
1. If you have not already installed the Device Manager download the latest version of the Device Manager from philips.com/support. You may need to enter your language preference and the model number e.g.HDD1630, to access the Device/Firmware Manager upgrade file.
2. Download the zip file into a temp folder in your computer. Unzip the file and then double click the Setup.exe file to start the installation of the Device Manager.
3. Once the installation is complete, connect the GoGear to the power supply with the AC/DC adapter.
4. Make sure all other applications such as Philips Device plug-in, Windows Media Player or Windows Explorer that accessing the device are closed or else Device Manager will not recognize the device. Launch the
Philips Device Manager at Start->Programs- >Philips Device Manager->Philips Device Manager on your PC.
5. Click Update in the dialogue box  the Philips Device Manager will detect the connection of your GoGear and the application will automatically check on the server to see if an update is available and prompt user to download the updated firmware. Click YES to start the downloading
6. A status bar will show the downloading progress of the firmware. Once the downloading is complete the application will prompt you to install the update onto your GoGear. Click YES to confirm
7. The application will show the status of updating and at the end you need to click OK to complete the update.
(Please do not disconnect the jukebox during the upgrading process as this interruption may damage the firmware!)
8. Follow all screen instructions to complete the firmware upgrade.
9. The Device Manager will close automatically once the success message is displayed. Close all opened application and then unplug your GoGear.
10. Once the GoGear micro jukebox is disconnected from the computer, the display will show “Firmware Upgrading” for a couple of seconds and then start up as usual. If the message does not disappear after 2 minutes, do a soft reset by pressing and holding the Power on/off key and the volume + key for a couple of seconds.
Repair the firmware with Device Manager
1. If you have not already installed the Device Manager download the latest version of the Device Manager from http://www.philips.com/support. You may need to enter your language preference and the model number e.g.HDD1630, to access the Device/Firmware Manager upgrade file.
2. Download the zip file into a temp folder in your computer. Unzip the file and then double click the Setup.exe file to start the installation of the Device Manager.
3. Once the installation is complete, connect the GoGear to the power supply with the AC/DC adapter.
4. Make sure all other applications such as Philips Device plug-in, Windows Media Player or Windows Explorer that accessing the device are closed or else Device Manager will not recognize the device. Launch the Philips Device Manager at Start->Programs- >Philips Device Manager->Philips Device Manager on your PC.
5. Click YES to start the downloading. A status bar will show the downloading progress of the firmware. Once the downloading is complete the application will prompt you to install the update onto your GoGear.
6. Once the repair is complete a dialogue box will pop up; click OK and unplug the GoGear from the computer.
IMPORTANT: All music & content of your micro jukebox will be erased once the factory setting is restored.
7. Follow all screen instructions to complete the repair.
8. The Device Manager will close automatically once the success message is displayed. Close all opened application and then unplug your micro jukebox.
9. Once the GoGear micro jukebox is disconnected from the computer, the display will show “Firmware Upgrading” for a couple of seconds and then start up as usual
Re Rebuild database, firmware and Microsoft (Plays For Sure) copy protection key after replacement of hard disk or PCBA
IMPORTANT: All devices having the hard disk or PCBA replaced must have the firmware image, database and the Plays For Sure key rebuilt before returning to customers.
1. Connect the GoGear to the power supply and the computer with the combined charger and USB cable.
2. Reset the device by pressing and holding down the Volume + and the power on/off slider switch until the display turns off.
3. While the device restart, press and hold the volume – key until the Philips splash screen disappear and showing the connection icon to put the device in USB Mass Storage Device mode.
4. The device will be listed as a new drive named GOGEAR or MDJUKEBOX in Windows Explorer.
5. Launch Windows Explorer and then quick format the new drive to the file system FAT32.
IMPORTANT: All music & content of your micro jukebox will be erased once the device is formatted.
6. Unzip and copy all the content of the shipment ui files of the corresponding model version into the root directory of the device. (CD ROM with the Shipment ui files will be provided to repair workshops.)
7. Disconnect the GoGear from the computer by clicking on the safely remove hardware icon on the task tray.
8. Wait until the display shows “Burn success”.
9. Reset the device again by pressing and holding down the Volume + and the power on/off slider switch until the display turns off.
10. Upgrade the firmware of the device to the latest version by following the procedure as mentioned under “Firmware software upgrades”