SONY KDL-32EX301 - KDL-32EX400 - KDL-40EX400 - KDL-40EX401
LCD TV
SERVICE MODE AND LED BLINKING CODE
DIAGNOSTIC TEST INDICATORS
When an error occurs, the STANDBY LED will flash a set number of times to indicate the possible cause of the problem. If there is more than one error, the LED will identify the first of the problem areas. Result for all of the following diagnostic items are displayed on screen. If the screen displays a “0”, no error has occurred .
When an error occurs, the STANDBY LED will flash a set number of times to indicate the possible cause of the problem. If there is more than one error, the LED will identify the first of the problem areas. Result for all of the following diagnostic items are displayed on screen. If the screen displays a “0”, no error has occurred .
LED BLINKING CODE
|
Diagnostic
Item
Description |
Number
of times Standby
LED blinks |
Possible
Location
|
|
Main
Power Error
|
2
|
G2HE/G2LE
(Power Supply) Board
|
|
Audio
Error
|
3
|
A
(Main) Board
|
|
Balancer
|
4
|
LCD
Panel
Balancer Board (ETC-Inverter MT Board) for 32" & 40" Models |
|
TCON
Error
|
5
|
LCD
Panel
TCON Control MT Board |
|
HFR
Error
|
5
|
LCD
Panel
|
|
Backlight
Error
|
6
|
LCD
Panel
Balancer Board (ETC-Inverter MT Board) for 32" & 40" Models |
|
Temperature
Error
|
7
|
A
(Main) Board
|
Entering to self diagnostic tool
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of a failure for confirmation on the Self Check diagnostic screen:
1. TV must be in standby mode. (Power off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY > Channel 5 > Volume - > POWER
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of a failure for confirmation on the Self Check diagnostic screen:
1. TV must be in standby mode. (Power off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY > Channel 5 > Volume - > POWER
CLEARING
Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen after you have completed the repairs to be sure you have cleared the result display to “0”.
1. Error history and Error count :Press the Channel 8 Channel 0 .
2. Panel operation time :Press the Channel 7 Channel 0 .
EXIT
1. To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on
the TV.
Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen after you have completed the repairs to be sure you have cleared the result display to “0”.
1. Error history and Error count :Press the Channel 8 Channel 0 .
2. Panel operation time :Press the Channel 7 Channel 0 .
EXIT
1. To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on
the TV.
SERVICE MODE
There are 2 modes that can be accessed for service. The Service Mode screen is for informational purposes and will be covered in the training manual for these models. The Factory Mode screen, is similar to 2009
ENTERING SERVICE MODE
1. TV must be in standby mode. (POWER off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY > Channel 5 > Volume + > POWER
There are 2 modes that can be accessed for service. The Service Mode screen is for informational purposes and will be covered in the training manual for these models. The Factory Mode screen, is similar to 2009
ENTERING SERVICE MODE
1. TV must be in standby mode. (POWER off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY > Channel 5 > Volume + > POWER
NOTE: The Service Mode menu will be covered in the training manual
for these models.
3. To exit service mode, turn the power off.
3. To exit service mode, turn the power off.
ENTERING FACTORY MODE
1. TV must be turned On. (POWER On)
2. Press the following buttons on the Remote Commander within a second of each other:
1. TV must be turned On. (POWER On)
2. Press the following buttons on the Remote Commander within a second of each other:
LEFT ARROW > RIGHT ARROW > MUTING > ENTER > MENU
NOTE: The Factory Mode information will be covered in the training
manual for these models.
3. To exit service mode, turn the POWER off.
3. To exit service mode, turn the POWER off.
HOW TO CLEAN THE LCD PANEL
CAUTION: When cleaning the TV, be sure to unplug the power cord to avoid any
chance of electric shock.Clean the cabinet of the TV with a dry soft cloth.
Wipe the LCD screen gently with a soft cloth.
# Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water.
# If using a chemically pretreated cloth, please follow the instruction provided on the package.
# Never use strong solvents such as a thinner, alcohol or benzine for cleaning.
# Periodic vacuuming of the ventilation openings is recommended to ensure to proper ventilation.
