SONY KLV-32R412B - KLV-40R472B - KLV-48R472B
LED TV
SERVICE MODE LED BLINKING AND SERVICE SOFTWARE UPDATE
ALSO APPLICABLE TO THE FOLLOWING MODELS
KLV-32R422B - KLV-32R426B - KLV-32R482B - KDL-32R410B - KDL-32R413B - KDL-32R415B - KDL-32R420B = KDL-32R423B - KDL-32R424B - KDL-32R425B - KDL-32R427B - KDL-32R428B - KDL-32R430B - KDL-32R433B - KDL-32R435B - KDL-32RM5B
KLV-40R482B - KDL-40R450B - KDL-40R453B - KDL-40R455B - KDL-40R470B - KDL-40R473B - KDL-40R475B - KDL-40R477B - KDL-40R478B - KDL-40R480B - KDL-40R483B - KDL-40R485B
KDL-48R470B - KDL-48R473B - KDL-48R475B -KDL-48R480B - KDL-48R485B
Accessing Service Mode
1) Go to TV standby condition by remote commander.
2) Press “i+ (info)”, “5”, “Volume +” then “TV power” on remote.
3) You can see Service Mode on display.
1) Go to TV standby condition by remote commander.
2) Press “i+ (info)”, “5”, “Volume +” then “TV power” on remote.
3) You can see Service Mode on display.
Accessing Self Diagnostic Menu
1) Go to TV standby condition by remote commander.
2) Press “i+ (info)”, “5”, “Volume -” then “TV power” on remote.
3) To Exit – Press Power Off & On.
2) Press “i+ (info)”, “5”, “Volume -” then “TV power” on remote.
3) To Exit – Press Power Off & On.
Remote function:
> Error history clear : <8> -> <0>
> Panel operation time clear: <7> -> <0
> Error history clear : <8> -> <0>
> Panel operation time clear: <7> -> <0
Standby LED Error Display
The Number of Standby LED (RED blinking)
|
Detection Items
|
Board Error Item
|
2
|
Main
Power Error
|
AC
adapter Error
|
3
|
Audio
Error
|
B*
board Error
|
4
|
Panel
Power Error
|
B*
board Error
|
5
|
Panel
I2C COMM Error
|
B* or
Source board Error
|
6
|
Backlight
Error
|
B*
board Error
|
Accessing Serial Number Edit
1) Press RIGHT ARROW button on Remote to edit Serial Number.
2) Press UP or DOWN button to select number
The font color of YES is change to black when it is selected.
The font color of YES is change to black when it is selected.
3) Serial Number can be set ONLY ONCE.
# After user input data , press <Enter>.
# Pop dialog will appear to inform user to confirm data.
# Press LEFT OR RIGHT or button to select YES or NO.
# Select YES if input data is correct.
# Select NO if input data is incorrect.
# Press <Enter> to save answer.
# After user input data , press <Enter>.
# Pop dialog will appear to inform user to confirm data.
# Press LEFT OR RIGHT or button to select YES or NO.
# Select YES if input data is correct.
# Select NO if input data is incorrect.
# Press <Enter> to save answer.
The font color of YES is change to black when it is selected.
4) If YES is selected, the input data is saved into EEPROM.
# SERIAL NUMBER EDIT is grayed out and the serial number
that has been input is displayed.
# User will not able to edit anymore
Note : The font color of SERIAL NUMBER is change to orange after
YES is selected.
5) If NO is selected, the input data is not saved into EEPROM
# The serial number that has been input is displayed.
# User can still edit the Serial Number.
# User can still edit the Serial Number.
Note : The font color of NO is change to black when it is selected.
Note : The font color of SERIAL NUMBER is white after NO is
selected.
Accessing Model Name Edit
1) Press RIGHT button on Remote to edit Model Name.
2) Press UP or DOWN button on Remote to select character.
3) Model Name can be set ONLY ONCE.
# After user input data , press <Enter>.
# Pop dialog will appear to inform user to confirm data.
# Press LEFT or RIGHT button to select YES or NO.
#Select YES if input data is correct.
# Select NO if input data is incorrect.
# Press <Enter> to save answer.
# Pop dialog will appear to inform user to confirm data.
# Press LEFT or RIGHT button to select YES or NO.
#Select YES if input data is correct.
# Select NO if input data is incorrect.
# Press <Enter> to save answer.
Note :The font color of YES is change to black when it is
selected.
4) If YES is selected, the input data is saved into EEPROM.
# Model Name EDIT is grayed out and the model name that has
been input is displayed.
# User will not able to edit anymore
Note : The font color of MODEL NAME is change to orange after
YES is selected.
5) If NO is selected, the input data is not saved into
EEPROM.
# The model name that has been input is displayed.
# User can still edit the Model Name.
# User can still edit the Model Name.
Note: The font color of NO is change to black when it is
selected
Note :The font color of MODEL NAME is white after NO is
selected.
Update TV for Service Update
How to update TV Software
1. Please download TV firmware image from Server in each
region on your PC.
(filename: sony_fwboot_2014_<Version>_<Dest_ID>.zip,)
2. Extract TV firmware image and you will get 2files.
(sony_fw_2014_<Version>_<Dest_ID>.pkg & sony_boot_2014_<Version>_<Dest_ID>.bin)
3. Copy sony_fw_2014_<Version>_<Dest_ID>.pkg file to the root directory of USB pen drive.
(filename: sony_fwboot_2014_<Version>_<Dest_ID>.zip,)
2. Extract TV firmware image and you will get 2files.
(sony_fw_2014_<Version>_<Dest_ID>.pkg & sony_boot_2014_<Version>_<Dest_ID>.bin)
3. Copy sony_fw_2014_<Version>_<Dest_ID>.pkg file to the root directory of USB pen drive.
4. Insert USB pen drive to USB port of TV.
5. Pull Out the AC plug and wait 10 second (considering the
charge of AC adaptor).
6. Insert the AC plug.
6. Insert the AC plug.
7. Press <Power> Key to turn on the TV.
# Please confirm LED under SONY logo, it turn to GREEN
# Please confirm LED under SONY logo, it turn to GREEN
8. After 20-30 seconds, the LED is turn to Amber and blink.
# LED blinking indicates “Under SW Update”.
# IMPORTANT NOTE: PLEASE DO NOT PULL OUT THE AC PLUG DURING THIS STATE.
# LED blinking indicates “Under SW Update”.
# IMPORTANT NOTE: PLEASE DO NOT PULL OUT THE AC PLUG DURING THIS STATE.
9. After 1-2 minutes, LED blinking will finish. Please press
<Power> key.
If “SONY” Logo displays the screen and LED is turn to GREEN, Software update is success.
10. Pull out the USB pen drive from TV.
If “SONY” Logo displays the screen and LED is turn to GREEN, Software update is success.
10. Pull out the USB pen drive from TV.
11. TV on standby and Enter Service Mode. Press “i+ (info)”,
“5”, “Volume +” then “TV power” on remote.
12. Select “Status Information” item and Press <Enter> key.
13. Confirm SW,NVM,Boot,Panel ID,PQ,AQ,Wi-Fi(*1) Version
12. Select “Status Information” item and Press <Enter> key.
13. Confirm SW,NVM,Boot,Panel ID,PQ,AQ,Wi-Fi(*1) Version
14. Press <Return> to back Service Mode Menu.
15. Select “UART Selection” by UP DOWN key, and select “No log” item by LEFT RIGHT Key and press
<Enter> key for Selection.
16. Pull Out the AC plug and wait 10 second (considering the charge of AC adaptor).
17. Insert the AC plug.
18. Press <Power> Key to turn on the TV.
15. Select “UART Selection” by UP DOWN key, and select “No log” item by LEFT RIGHT Key and press
<Enter> key for Selection.
16. Pull Out the AC plug and wait 10 second (considering the charge of AC adaptor).
17. Insert the AC plug.
18. Press <Power> Key to turn on the TV.
