SHARP LC-32D12E - LC-40F22E
SERVICE MODE TROUBLESHOOTING AND POWER SUPPLY CIRCUIT
SERVICE MENU SETTINGS
In order to reach service menu, First Press “MENU” Then press the remote control code two times, which is “4725”.
In order to reach service menu, First Press “MENU” Then press the remote control code two times, which is “4725”.
Software update
Analog - Digital SW update via USB
1. Please copy the files to USB (root).
# mb60_en.bin
# mboot.bin
# usb_auto_update.txt
2. Turn power to OFF by mechanical switch(rocker switch) or removing AC plug. And plug the USB to TV
3. Keep pressing OK key from remote controller and then turn the TV power to ON(by mechanical switch or by inserting the AC plug) and keep OK key pressed until the stanby led blinks rapidly(rapid blinking is faster than normal blinking)
4. When the led is started to blink rapidly, you can release the OK key.Please wait approximately for 1-2 minutes.
5. When the blinks of led is stopped, TV opens autamatically with the new SW.
# mb60_en.bin
# mboot.bin
# usb_auto_update.txt
2. Turn power to OFF by mechanical switch(rocker switch) or removing AC plug. And plug the USB to TV
3. Keep pressing OK key from remote controller and then turn the TV power to ON(by mechanical switch or by inserting the AC plug) and keep OK key pressed until the stanby led blinks rapidly(rapid blinking is faster than normal blinking)
4. When the led is started to blink rapidly, you can release the OK key.Please wait approximately for 1-2 minutes.
5. When the blinks of led is stopped, TV opens autamatically with the new SW.
TROUBLESHOOTING
No Backlight Problem
Problem: If TV is working, led is normal and there is no picture and backlight on the panel.
Possible causes: Backlight pin, dimming pin, backlight supply, stby on/off pin
Backlight pin should be high in open position. If it is low, please check Q181 and panel cables
No Backlight Problem
Problem: If TV is working, led is normal and there is no picture and backlight on the panel.
Possible causes: Backlight pin, dimming pin, backlight supply, stby on/off pin
Backlight pin should be high in open position. If it is low, please check Q181 and panel cables
Dimming pin should be high or square wave in open position.
If it is low, please check S16 for Mstar side and panel or power cables,
connectors.
Backlight power supply should be in panel specs. Please
check CN705 for MB60, related connectors for power supply cards
STBY_ON/OFF should be low for standby on condition, please
check R1677.
CI Module Problem
Problem: CI is not working when CI module inserted.
Possible causes: Supply, supply control pin, detect pins, mechanical positions of pins CI supply should be 5V when CI module inserted. If it is not 5V please check CI_POWER_CTRL, this pin should be low
Possible causes: Supply, supply control pin, detect pins, mechanical positions of pins CI supply should be 5V when CI module inserted. If it is not 5V please check CI_POWER_CTRL, this pin should be low
Please check mechanical positions of CI module.
Detect ports should be low. If it is not low please check CI connector pins, CI module pins and 3V3_VCC on MB60.
Detect ports should be low. If it is not low please check CI connector pins, CI module pins and 3V3_VCC on MB60.
Led Blinking Problem
Problem: LED blinking, no other operation
This problem indicates a short on Vcc voltages. Protect pin should be logic high while normal operation.
When there is a short circuit protect pin will be logic low. If you detect logic low on protect pin, unplug the TV set and control voltage points with a multimeter to find the shorted voltage to ground.
Problem: LED blinking, no other operation
This problem indicates a short on Vcc voltages. Protect pin should be logic high while normal operation.
When there is a short circuit protect pin will be logic low. If you detect logic low on protect pin, unplug the TV set and control voltage points with a multimeter to find the shorted voltage to ground.
R Problem
Problem: LED or IR not working
Check LED card supply on MB60 chassis.
Problem: LED or IR not working
Check LED card supply on MB60 chassis.
Keypad Touchpad Problems
Problem: Keypad or Touchpad is not working
Check keypad supply and KEYBOARD pin on MB60
Problem: Keypad or Touchpad is not working
Check keypad supply and KEYBOARD pin on MB60
USB Problems
Problem: USB is not working or no USB Detection.
Check USB Supply, It should be nearly 5V. Also USB Enable should be logic high.
Problem: USB is not working or no USB Detection.
Check USB Supply, It should be nearly 5V. Also USB Enable should be logic high.
No Sound Problem
Problem: No audio at main TV speaker outputs.
Check supply voltages of VDD_AUDIO, 5V_VCC and 3V3_VCC with a voltage-meter.
There may be a problem in headphone connector or headphone detect circuit (when headphone is connected, speakers are automatically muted). Measure voltage at HP_DETECT pin, it should be 3.3v
Problem: No audio at main TV speaker outputs.
Check supply voltages of VDD_AUDIO, 5V_VCC and 3V3_VCC with a voltage-meter.
There may be a problem in headphone connector or headphone detect circuit (when headphone is connected, speakers are automatically muted). Measure voltage at HP_DETECT pin, it should be 3.3v
No Sound Problem at Headphone
Problem: No audio at headphone output.
Check HP detect pin, when headphone is. Check 5V_VCC and 3V3_VCC with a voltage-meter.
Problem: No audio at headphone output.
Check HP detect pin, when headphone is. Check 5V_VCC and 3V3_VCC with a voltage-meter.
Standby On/Off Problem
Problem: Device cannot boot, TV hangs in standby mode.
There may be a problem about power supply. Check 12V_VCC, 5V_VCC and 3V3_VCC with a voltagemeter. Also there may be a problem about SW. Try to update TV with latest SW. Additionally it is good to check SW printouts via hyper-terminal (or Teraterm). These printouts may give a clue about the problem
Problem: Device cannot boot, TV hangs in standby mode.
There may be a problem about power supply. Check 12V_VCC, 5V_VCC and 3V3_VCC with a voltagemeter. Also there may be a problem about SW. Try to update TV with latest SW. Additionally it is good to check SW printouts via hyper-terminal (or Teraterm). These printouts may give a clue about the problem
No Signal Problem
Problem: No signal in TV mode.
Check tuner supply voltage; 5V_TUN. Check tuner options are correctly set in Service menu. Check AGC voltage at RF_AGC pin of tuner.
Problem: No signal in TV mode.
Check tuner supply voltage; 5V_TUN. Check tuner options are correctly set in Service menu. Check AGC voltage at RF_AGC pin of tuner.
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