Contents of this article
- Error codes
- Causes
- Remedies
HP Color laser Jet 1500
Error codes causes and remedies
01
Accessory error.
An error has occurred with either the EIO port or a DIMM slot.
The Attention light, Ready light, and Go light are blinking. The printer stops printing, and pressing any button has no effect.
An error has occurred with either the EIO port or a DIMM slot.
The Attention light, Ready light, and Go light are blinking. The printer stops printing, and pressing any button has no effect.
Press and hold (GO) and (CANCEL JOB) simultaneously to
see a secondary light pattern.
02
Service error.
The Attention light, Ready light, and Go light are on. The printer stops printing, and pressing any button has no effect. Perform these steps.
The Attention light, Ready light, and Go light are on. The printer stops printing, and pressing any button has no effect. Perform these steps.
1 If the printer is connected to a power strip or surge
protector, disconnect it and connect the power cable directly to a working wall
outlet.
2 Turn the printer off and then back on. If the problem
persists, leave the printer off for 15 minutes to reset the printer.
3 If the problem continues, press and hold (GO) and
(CANCEL JOB) simultaneously to see a secondary light pattern
03
Insufficient Memory error
NOTE: This error can occur only with an HP color LaserJet 2500 series printer. The Attention light is on. The printer memory is full or the flat formatter cable is disconnected
NOTE: This error can occur only with an HP color LaserJet 2500 series printer. The Attention light is on. The printer memory is full or the flat formatter cable is disconnected
Ensure that the flat formatter cable is connected. Press
(GO) to resume printing. If you lose some data, try to free some printer memory
by removing any unnecessary fonts, macros, or any data currently in printer
memory. If you continue to lose data, you might need to add more printer
memory. For a temporary solution, simplify the image.
04
Unexpected Size error or 41.x Printer error
The Ready light is on.
The Ready light is on.
1. Load the correct size of media. If the correct size is
loaded, press (GO).
2. If printing does not resume, open the top cover,
remove the imaging drum, and check for a jam inside the printer.
3. Turn off the printer for approximately 10 seconds, and
then turn on the printer to power cycle the printer.
05
Bad Transmission error
The Attention light, Ready light, and Go light are on.
The Attention light, Ready light, and Go light are on.
1. Press (GO) to try to print a portion of the job.
2. If the printer is connected to the network, make sure that the cable is securely connected between the HP Jetdirect print server card and the network port.
3. If the printer is directly connected to a computer, the cable between the printer and computer has a bad connection or the cable is of poor quality. Disconnect the cable and reconnect it. Make sure that you are using a high-quality USB cable or IEEE-1284-compliant, size-B parallel cable (HP color LaserJet 2500 series printers only).
4. If the error persists, replace the appropriate cable.
2. If the printer is connected to the network, make sure that the cable is securely connected between the HP Jetdirect print server card and the network port.
3. If the printer is directly connected to a computer, the cable between the printer and computer has a bad connection or the cable is of poor quality. Disconnect the cable and reconnect it. Make sure that you are using a high-quality USB cable or IEEE-1284-compliant, size-B parallel cable (HP color LaserJet 2500 series printers only).
4. If the error persists, replace the appropriate cable.
06
22 Buffer Overflow error
The Ready light and Go light are on.
The Ready light and Go light are on.
1. Press (GO) to try to print a portion of the job.
2. The connection between the printer and the computer might be loose. Turn the printer off and check the cable connection to make sure that it is secure.
3. The cable is malfunctioning. Try using a different, high-quality USB cable or EEE-1284-compliant, size-B parallel cable (HP color LaserJet 2500 series printers only). S. 4. If the error persists, reduce the complexity of the print job, and try again to print.
2. The connection between the printer and the computer might be loose. Turn the printer off and check the cable connection to make sure that it is secure.
3. The cable is malfunctioning. Try using a different, high-quality USB cable or EEE-1284-compliant, size-B parallel cable (HP color LaserJet 2500 series printers only). S. 4. If the error persists, reduce the complexity of the print job, and try again to print.
