PHILIPS 32HFL3009D
Service Modes
The Service Mode feature is split into five parts:
• Service Alignment Mode (SAM).
• Factory Mode.
• Customer Service Mode (CSM).
The Service Mode feature is split into five parts:
• Service Alignment Mode (SAM).
• Factory Mode.
• Customer Service Mode (CSM).
SAM and the Factory mode offer features,
which can be used by the Service engineer to repair/align a TV set. Some
features are:
• Make alignments (e.g. White Tone), reset the error buffer
(SAM and Factory Mode).
• Display information (“SAM” indication in upper right corner of screen, error buffer, software version, operating hours, options and option codes, sub menus).
• Make alignments (e.g. White Tone), reset the error buffer
(SAM and Factory Mode).
• Display information (“SAM” indication in upper right corner of screen, error buffer, software version, operating hours, options and option codes, sub menus).
Service Alignment Mode (SAM)
How to Activate SAM
To activate SAM, use one of the following methods:
• Press the following key sequence on the remote control transmitter: “062596”, directly followed by the “INFO” button. Do not allow the display to time out between entries while keying the sequence.
• Or via ComPair.
After entering SAM, the following items are displayed, with “SAM” in the upper right corner of the screen to indicate that the television is in Service Alignment Mode.
To activate SAM, use one of the following methods:
• Press the following key sequence on the remote control transmitter: “062596”, directly followed by the “INFO” button. Do not allow the display to time out between entries while keying the sequence.
• Or via ComPair.
After entering SAM, the following items are displayed, with “SAM” in the upper right corner of the screen to indicate that the television is in Service Alignment Mode.
How to Exit SAM
Use one of the following methods:
• Switch the set to STANDBY by pressing the mains button on the remote control transmitter or the television set.
• Via a standard RC-transmitter, key in “00” sequence.
Note: When the TV is switched “off” by a power interrupt while in SAM, the TV will show up in “normal operation mode” as soon as the power is supplied again. The error buffer will not be cleared
Use one of the following methods:
• Switch the set to STANDBY by pressing the mains button on the remote control transmitter or the television set.
• Via a standard RC-transmitter, key in “00” sequence.
Note: When the TV is switched “off” by a power interrupt while in SAM, the TV will show up in “normal operation mode” as soon as the power is supplied again. The error buffer will not be cleared
Factory mode:
How to Activate the Factory mode
To activate the Factory mode, use the following method:
• Press the following key sequence on the remote control transmitter: from the “Menu/Home screen” press “1999”, directly followed by the “Back” button. Do not allow the display to time out between entries while keying the sequence.
After entering the Factory mode, the following items are displayed,
To activate the Factory mode, use the following method:
• Press the following key sequence on the remote control transmitter: from the “Menu/Home screen” press “1999”, directly followed by the “Back” button. Do not allow the display to time out between entries while keying the sequence.
After entering the Factory mode, the following items are displayed,
How to Exit the Factory mode
Use one of the following methods:
• Select EXIT_FACTORY from the menu and press the “OK” button.
Note: When the TV is switched “off” by a power interrupt, or normal switch to “stand-by” while in the factory mode, the TV will show up in “normal operation mode” as soon as the power is supplied again. The error buffer will not be cleared.
Use one of the following methods:
• Select EXIT_FACTORY from the menu and press the “OK” button.
Note: When the TV is switched “off” by a power interrupt, or normal switch to “stand-by” while in the factory mode, the TV will show up in “normal operation mode” as soon as the power is supplied again. The error buffer will not be cleared.
Customer Service Mode (CSM)
How to Activate CSM
To activate CSM, press the following key sequence on a standard remote control transmitter: “123654” (do not allow the display to time out between entries while keying the sequence). After entering the Customer Service Mode, the following items are displayed.
Note: Activation of the CSM is only possible if there is no (user) menu on the screen!
To activate CSM, press the following key sequence on a standard remote control transmitter: “123654” (do not allow the display to time out between entries while keying the sequence). After entering the Customer Service Mode, the following items are displayed.
Note: Activation of the CSM is only possible if there is no (user) menu on the screen!
How to Exit CSM
To exit CSM, use one of the following methods.
• Press the MENU/HOME button on the remote control transmitter.
• Press the POWER button on the remote control transmitter.
• Press the POWER button on the television set.
To exit CSM, use one of the following methods.
• Press the MENU/HOME button on the remote control transmitter.
• Press the POWER button on the remote control transmitter.
• Press the POWER button on the television set.
Fault Finding and Repair Tips
Note:
• It is assumed that the components are mounted correctly with correct values and no bad solder joints.
• Before any fault finding actions, check if the correct options are set.
Note:
• It is assumed that the components are mounted correctly with correct values and no bad solder joints.
• Before any fault finding actions, check if the correct options are set.
NVM Editor
In some cases, it can be convenient if one directly can change the NVM contents. This can be done with the “NVM Editor” in SAM mode. With this option, single bytes can be changed.
Caution:
• Do not change these, without understanding the function of each setting, because incorrect NVM settings may seriously hamper the correct functioning of the TV set!
• Always write down the existing NVM settings, before changing the settings. This will enable you to return to the original settings, if the new settings turn out to be incorrect.
Unstable Picture via HDMI input
Check (via ComPair or factory mode) if HDMI EDID data is properly programmed.
No Picture via HDMI input
Check if HDCP key is valid. This can be done in CSM.
TV Will Not Start-up from Stand-by
Possible Stand-by Controller failure. Re-flash the software.
Audio Amplifier
The Class D-IC U606 has a powerpad for cooling. When the IC is replaced it must be ensured that the powerpad is very well pushed to the PWB while the solder is still liquid. This is needed to insure that the cooling is guaranteed, otherwise the Class D-IC could break down in short timeLoad Default NVM Values It is possible to upload the default values to the NVM with ComPair in case the SW is changed, the NVM is replaced with a new (empty) one, or when the NVM content is corrupted. After replacing an EEPROM (or with a defective/no EEPROM), default settings should be used to enable the set to start-up and allow the Service Default Mode and Service Alignment Mode to be accessed.
In some cases, it can be convenient if one directly can change the NVM contents. This can be done with the “NVM Editor” in SAM mode. With this option, single bytes can be changed.
Caution:
• Do not change these, without understanding the function of each setting, because incorrect NVM settings may seriously hamper the correct functioning of the TV set!
• Always write down the existing NVM settings, before changing the settings. This will enable you to return to the original settings, if the new settings turn out to be incorrect.
Unstable Picture via HDMI input
Check (via ComPair or factory mode) if HDMI EDID data is properly programmed.
No Picture via HDMI input
Check if HDCP key is valid. This can be done in CSM.
TV Will Not Start-up from Stand-by
Possible Stand-by Controller failure. Re-flash the software.
Audio Amplifier
The Class D-IC U606 has a powerpad for cooling. When the IC is replaced it must be ensured that the powerpad is very well pushed to the PWB while the solder is still liquid. This is needed to insure that the cooling is guaranteed, otherwise the Class D-IC could break down in short timeLoad Default NVM Values It is possible to upload the default values to the NVM with ComPair in case the SW is changed, the NVM is replaced with a new (empty) one, or when the NVM content is corrupted. After replacing an EEPROM (or with a defective/no EEPROM), default settings should be used to enable the set to start-up and allow the Service Default Mode and Service Alignment Mode to be accessed.
CSM
When CSM is activated and there is a USB memory stick connected to the TV, the software will dump the complete CSM content to the USB memory stick. The file (Csm.txt) will be saved in the root of the USB memory stick.
Loudspeakers
Make sure that the volume is set to minimum during disconnecting the speakers in the ON-state of the TV. The audio amplifier can be damaged by disconnecting the speakers during ON-state of the set!
Display option code
Attention: In case the SSB is replaced, always check the Panel Code in CSM, even when picture is available. Performance with the incorrect display option code can lead to unwanted side-effects for certain conditions.
When CSM is activated and there is a USB memory stick connected to the TV, the software will dump the complete CSM content to the USB memory stick. The file (Csm.txt) will be saved in the root of the USB memory stick.
Loudspeakers
Make sure that the volume is set to minimum during disconnecting the speakers in the ON-state of the TV. The audio amplifier can be damaged by disconnecting the speakers during ON-state of the set!
Display option code
Attention: In case the SSB is replaced, always check the Panel Code in CSM, even when picture is available. Performance with the incorrect display option code can lead to unwanted side-effects for certain conditions.
