BOSE SoundTouch Controller – performance Test procedure – Description of SoundTouch Controller – Audio system repair and service

Category: Audio system Repair and Service 

Contents of this article 

  • Description
  • Test procedure  

BOSE SoundTouch Controller

The Bose SoundTouch controller is used to control Bose SoundTouch systems. It is included in the carton with the SoundTouch Stereo JC WI-FI music system and the SoundTouch SA-4 amplifier. It is also available as an accessory for other Bose SoundTouch products. The SoundTouch controller is paired to a product using the SoundTouch application. This application is a free download from the web site, and is available for PC, Mac, Android and iOS products. Once you have the app installed and open, click on Explore / Settings, and then Systems. Select the system you wish to connect the SoundTouch controller to and then click CONNECT SOUNDTOUCH CONTROLLER.
The SoundTouch controller is a Bluetooth Low Energy (BTLE) based 2.4GHz remote control that communicates with the Wi-Fi module integrated into the SoundTouch systems. The remote contains two PCBs, one referred to as the Main PCB, which contains the main processor and radio functionality. There is a secondary board, referred to as the Capsense PCB, which has the capacitive sensors and LEDs for the Favorites/Presets wheel. The remote also contains the following features/functions:
# An outer rotating ring that controls the volume of the client system.
# A 128 x 100 pixel organic light emitting diode (OLED) display for presenting presets/favorites as well as volume and any system error or status messages to the user.
# A capacitive wheel to allow the user to scroll through their presets/favorites.
# Two capacitive buttons for transport controls.
# A snap dome switch for on/off and preset/ favorite selection.
# A proximity sensor to wake the remote up as a user approaches it.
# A TAP access port to support manufacturing software updates and TAP control of the remote.
# Power provided by 4 AA batteries. The SoundTouch Controller is not considered to be repairable. Repair parts are not inventoried, with the exeption of the battery door.
Carton Contents
# SoundTouch Controller
# Four AA batteries
3 Hardware Kit - contains 2 Philips-head wood screws and 2 plastic wall anchors
3 Wall mount plate
# Quickstart guide

Download the Bose SoundTouch PC application at
1. Connect the SoundTouch Controller to a SoundTouch system
Note: The SoundTouch product or system must be connected to your Wi-Fi network to be able to connect to the SoundTouch Controller.
1.1 Open the SoundTouch app and click on EXPLORE.
1.2 Click on SETTINGS.
1.3 Click on SYSTEMS.
1.4 Click on the system you want to connect the SoundTouch controller to.
1.6 Install the batteries in the SoundTouch Controller.
Note: Once connected to a SoundTouch system, If a software update is available, the SoundTouch contoller will update.
2. Functional Test
2.1 Volume: Rotate the outer volume ring ensuring the volume changes and the OLED indicates the changes in volume level. The ring should rotate smoothly.
2.2 Preset: Press the each of the 6 numbered presets located on the inner circle ensuring the unit and remote responds properly.
2.3 Skip: While playing a song from a music library, touch the skip forward and skip backward buttons, ensuring the unit and remote’s OLED responds properly
2.4 Pause: Press down on the center of the remote display until it clicks. Ensure a playing song has paused. Press down on the center of the display again to resume play.
2.5 Proximity Sensor: Allow the remote to go into stand by. Once the display is blank, hold your hand a few inches over the remote to activate it. Ensure the remote turns on without touching it.
2.6 Disconnect Remote: Touch the SoundTouch Icon. The remote will count down from 5 to 1 and then indicate it is ready for a new connection.
2.7 Set the controller to factory default state. Remove one battery with the other three installed. Hold down the main display button and re-insert the fourth battery. You will see a circular arrow, indicating that the unit is resetting. Release the main display button. Once released you will see the “open book” icon with an “i” in it to indicate that the controller is now in the factory default state.